喜来登酒店工程部工作手册英文版模板
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STANDARDS AND PROCEDURES
DEPARTMENT: JOB CATEGORY:
REPAIRS AND MAINT. KEN-FIX-IT/HANDYMAN
HEAD: CHIEF ENGINEER G..M. APPROV AL: DATE:
TASK: BATH REPAIRS
STANDARD: REPAIR BATH CHIPS AND SCRATCHES IN A
PROFESSIONAL MANNER
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PROCEDURE:
When repairing baths, only ”Bath Repair Kits” are to be used. Mix and apply as per the instructions on the back side of the packet.
NOTE: PAINT IS NOT TO BE USED UNDER ANY CIRCUMSTANCES.
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STANDARDS AND PROCEDURES DEPARTMENT: JOB CATEGORY:
REPAIRS AND MAINT. KEN-FIX-IT/HANDYMAN HEAD: CHIEF ENGINEER G.M. APPROV AL: DATE: TASK: SERVICING A ROOM AIR CONDITIONER STANDARD: SERVICE AIR CONDITIONER AS PER THE PROCEDURE ON EACH KEN-FIX-IT VISIT
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PROCEDURE:
1.Switch air conditioner on and check all four locations on the switch.
Operate the fan correctly (i. e. off, low, medium and high).
2.Operate the thermostat and check the cooling valve opens and
closes. Leave thermostat set at the mid range.
3.Check outer thermostat cover is tight and free of marks.
4.Remove air filter and replace with spare from Ken-Fix-It trolley.
5.Remove front cover and check drain pan is clear and drain is
operating free of restrictions.
6.Check insulation is fixed to cabinet securely.
7.Check for any water leaks from chilled water flexible lines,
connections and valve.
8.Remove any dust build up with a wire brush and coat area with rust
proofing paint.
9.Clean any dirt build up from the cooling coil and drain pan.
10.Ensure support brackets are secure.
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11.Visual check of wiring to ensure plug connections are tight and
wiring is in good order and out of water.
STANDARDS AND PROCEDURES DEPARTMENT: JOB CATEGORY:
REPAIRS AND MAINT. KEN-FIX-IT/HANDYMAN HEAD: CHIEF ENGINEER G..M. APPROV AL: DATE: TASK: FURNITURE REPAIR
STANDARD: FURNITURE WILL BE REPAIRED TO ORIGINAL
CONDITION.
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PROCEDURE:
Furniture repairs are to be carried out in a professional manner at all times. It is important that repairs carried out are not noticeable and are secure, as they are an receive a lot of abuse.
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Questionable furniture will not be put back into use, it will be reported to the Chief Engineer so a disposal notice can be written.
When repairs are carried out, ensure there are no splinters or burrs protruding and it is sanded back in preparation for painting.
STANDARDS AND PROCEDURES DEPARTMENT: JOB CATEGORY:
REPAIRS AND MAINT. KEN-FIX-IT/HANDYMAN HEAD: CHIEF ENGINEER G..M. APPROV AL: DATE:
TASK: PAINT REPAIRS
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STANDARD: PAINT WILL BE REPAIRED SO PATCHES ARE
NOT EVIDENT AND
ORIGINAL COLOURS MATCHED.
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PROCEDURE:
The Ken-Fix-It cart will carry a stock of all Guestroom paint colours as per the architectural of colours. When repairing paint damage the surface should be cut back so excess layers will not occur. If the paint cannot be perfectly matched so repair marks are not noticeable, the whole of the affected wall, furniture, bench tops, doors, etc. are to be cut back and repainted.
Before repainting on a whole wall etc. ensure the patch has had sufficient time to dry as wet or damp paint will give an incorrect colour match.
If an entire section is to be painted a Maintenance Request is to be written by the Ken-Fix-It and given to the Chief Engineer or Assistant Chief Engineer for signing and prioritising to the hotel painters.
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