滴下 替换；代替；取代 复制的，完全一样的
To be continued
absentminded
wobbly
electrician maintenance
check facility efficiency pleasure
1 remote control
Warm-up Match the pictures with the phrases given below.
2
hard drive
Warm-up Match the pictures with the phrases given below.
3
hair dryer
New Words
Phrases
Notes
Dialogue 2
(B= Bell, A=Room Attendant, E=Electrician) B: I’ve locked myself out of the room. May I borrow a duplicate key? A: Don’t worry, Mr. Bell. I’ll open the door for you. B: Thank you very much. Sometimes I’m quite absent-minded. A: It doesn’t matter, Mr. Bell. What else can I do for you? B: Ah, I’m afraid there’s something wrong with the TV. The picture is wobbly. A: I’m sorry. May I have a look at it? B: Here it is.
New Words
Phrases
Notes
send immediately
trouble flush clog else drip
replace duplicate
v. adv.
n. v. v. adv. v. v. adj.
派遣；打发；寄；发送 立刻；立即
问题；忧虑；苦恼 用水冲洗
(使) 阻塞，堵塞 别的；其他的
英语
职业模 块 财经、商贸及服务类
Unit Five Maintenance Service
Highlights
Reception
Warm Up Listening and Speaking
Reading Writing
Section A
Warm Up
Warm-up Match the pictures with the phrases given below.
6
vacuum cleaner
Section B Listening and Speaking
Dialogue Study
Activities
Dialogue 1
(E=Electrician, H=Hellen) E: Housekeeping. Can I help you? H: Yes, there seems to be something wrong with the toilet. E: We’ll send someone to repair it immediately. What’s your room number, please? H: 1287. ( A few minutes later ) E: May I come in? H: Come in. E: What’s the trouble? H: The toilet doesn’t flush. E: Let me see. Oh, it’s clogged. It’s all right now. You may try it. H: Yes, it’s working now. Thank you. E: You’re welcome. Anything else? H: The water tap drips all night long. I can hardly sleep. E: I’m very sorry, madam. Some part needs to be replaced. I will be back soon.
Warm-up Match the pictures with the phrases given below.
4
wrench
Warm-up Match the pictures with the phrases given below.
5
water tap
Warm-up Match the pictures with the phrases given below.
New Words
ቤተ መጻሕፍቲ ባይዱ
Phrases
Notes
Dialogue 2
A: (Tries to fix it, but in vain) I’ll send for an electrician from the maintenance department. We can have it repaired. Please wait just a few minutes, Mr. Bell. (Ten minutes later, there is a knock on the door.) E: May I come in? B: Come in, please. E: The TV set is not working well. Is that right, Mr. Bell? B: No, it isn’t. E: Let me have a look. (Finishes the repairing and checks other electric facilities in the room.) Mr. Bell, everything is OK now. B: What efficiency! Thanks a lot. E: It’s my pleasure. We wish you a nice stay with us, Mr. Bell.