一、词汇词组（10个，英翻中）job title 职别personnel manager 人事主管packaging 包装marketing director销售主管publicity controller 宣传主管managing director 常务董事layout 布局，安排，版面设计house style 印刷风格，独特风格，排字风格letterhead 信头logo 专用标记，标记，商标records for the files 文件记录trade exhibition 商品交易展览会company stand 公司展位delivery date 交货日期printed matter 印刷品relative merits 优缺点head office 总公司board 董事会health and safety provisions 健康与安全规定safety regulations 安全规程，安全规定 divisional personnel manager 部门人事主管 clerical grades 文书人员职系abbreviations 缩写，缩写词make a firm offer 下订单staff turnover 员工交替parking lot 停车场concentric circles 同心圆fiscal year 财政年度，会计年度Branch Offices 分支机构General manager 总经理marketing dept. 营销部photocopying room 影印室purchasing dept. 采购部sales dept. 销售部shipping agent 运货代理商freight forwarder 货运代理行，转运行shipping lines 航运公司customs officer 海关人员duty checking 关税检查Chamber of Commerce 商会Certificate of Origin 货物原产地证明书insurance broker 保险经纪人credit insurance 信用保险Bill of Lading 提货单Sea Waybill 海运单Air Waybill 空运单Shipping Note / Shipment Advice 装船通知单Dangerous Goods Note 危险物品通知单Certificate of Insurance 保险证明order book 订货簿shipping date 船期，装船日期money-back warranty 退款保证Samples of Merchandise 货物样品public relation 公共关系in good shape 完整无损，处于良好状态，健康情况良好sole supplier 唯一供给者trade journal 行业杂志yellow page 电话黄页confirmed irrevocable letter of credit 不可撤销的保兑的信用证import license 进口许可证special introductory price 新产品特价bill of exchange 汇票house bills 公司汇票inventory position (BR. stock position) 库存水平 interest charges 利息费用bad debt 呆账（收不回的账）debt collection agency 债务托收代理trade&bank reference 银行征信（银行提供有关商号信誉等情况）pay-back date 付费日期business card 名片二、缩写（5个）PS -- postscriptp.p. -- per pro (on behalf of)c.c. or cc -- Carbon copy to (often nowa photocopy) – or cubiccentimeters Ref. -- Reference (number) ASAP -- as soon as possible Rd -- roadCEO -- chief executive officer MD -- managing directorc/o -- care of Attn -- for the attention of POB -- Post Office Box Eg or e.g. -- For example Ie or i.e. -- That is / in other words Etc. -- Et cetera / and so on PA -- personal assistant &Co. -- And Company Plc or p.l.c. -- Public Limited Company Ltd. -- Limited Corp. -- Corporation Inc. -- Incorporatedb/f -- brought forwardc/f -- carried forwardN/A -- not applicableSt. -- Street or SaintSq. -- SquareNo.(US#) -- numberEnc. or encl. -- EnclosureMisc. -- Miscellaneousp.a. -- per annum (per year)PC -- personal computer三、 贸易术语（5个）CFR – Cost and Freight 成本加运费价 CIF – Cost, Insurance and Freight 成本保险加运费价 CPT – Carriage Paid To 运费付至… CIP – Carriage and Insurance Paid To 运费、保险费付至… DAF – Delivered At Frontier 边境交货 价 DES – Delivered Ex-Ship 目的港船上交 货价 DEQ – Delivered Ex-Quay 目的港码头交货价DDU – Delivered Duty Unpaid 交货关税未付价DDP – Delivered Duty Paid 完税后交货EXW – Ex-Works 工厂交货 FCA – Free Carrier 货交承运人价FAS – Free Alongside Ship 装运港船边交货价FOB – Free On Board 装运港船上交货价四、 标点符号（5个）apostrophe 撇号，所有格符号’ brackets / parentheses 括号( ) colon 冒号: comma 逗号, dash 破折号-- exclamation mark 感叹号! full stop / period 句号. hyphen 连字符- question mark 问号? semi-colon 分号; single quotes 单引号‘ ’ stroke / oblique / slash 斜杠号/double quotes / quotation marks / inverted commas 双引号“ ”1. The words ‘explained ’ or ‘illustrated ’ in this sentence are between single quotes.2. A full stop / period marks the end of a sentence.3. A question mark shows that there is some doubt, doesn ’t it? What do you think?4. A hyphen is used for word-division or word-joining.5. And it should not be confused with another – longer – mark: the dash. This isused to separate ideas or words – usually added as an afterthought.6. When writers wish to express emphasis or even surprise they use the exclamation mark. This is no problem!7. “Double quotes are used to show what someone actually said.”8. Sometimes you may wish to separate two sentences; but they are somehow closely connected; this is when you can use the semi-colon instead of the full stop.9. NOTE: a colon can help to emphasize what is coming next: to list things: reports,letters, memos and so on.10.If a person wants to show alternatives, he/she can separate them by using a stroke / oblique / slash.11.And if they are using words (i.e. phrases or expressions) which are not of primaryimportant they can be placed between brackets (parentheses).12.An apostrophe is used in possessives (Mr. Jones’s) and it’s also used incontraction, isn’t it?五、判断（10个）六、简答（3个）1.What are 12 telephone tips?1)Fax or e-mail ahead if you want to make sure the other person has time to preparefor the call.2)Make sure you have with you all the documents you’ll need before you dial thenumber.3)The other person can’t my not understand you easily, so try to speak slowlyand clearly.4)The other person can’t see your reactions, so always confirm that you have( or have not) understood each point that’s been made. Don’t pretend you have understood when you haven’t.5)The other person can’t see what a nice person you are, so make sure you soundpolite and agreeable.6)The other person hasn’t got all day, so make sure your call is brief.7)The other person is getting an impression of your firm while talking with you,so make sure that you sound efficient – your firm’s image may be at stake, even if you’re just taking a message.8)Don’t rely on your memory: make notes during a call and rewrite these notesimmediately afterwards as a record of the call.9)Smile while you’re talking. Your listener can ‘hear’ your smile.10)Don’t try to be funny – you may be misunderstood.11)Don’t interrupt the other person: let them finish what they want to say.12)Send a follow-up e-mail, fax or letter to confirm any important details(especially prices and numbers), so that you both have a written record. 2.Different modes of communications:1)Face to face communication.2)Communication on the phone.3)Written communication.3.Four “Golden Rules” for writing a business report:1)Be accurate.2)Be brief.3)Be clear.4)Be decisive.4.What are 7 steps of planning a letter?1)Write down your aim: what is the purpose of this letter?2)Assemble all the relevant information and documents: copies of previouscorrespondence, reports, figures, etc.3)Arrange the points in order of importance. Decide which points are irrelevantand can be left out. Make rough notes.4)Write an outline in note form. Check it through considering these questions:• Have you left any important points out?• Can the order of presentation be made clearer?• Have you included anything that is not relevant?5)Write a first draft, leaving plenty of space for changes and revisions.6)Revise your first draft by considering these questions:• Information: Does it cover all the essential points?Is the information relevant, correct and complete?• English: Are the grammar, spelling and punctuation correct?• Style: Does it look attractive?Does it sound natural and sincere?Is it clear, concise and courteous?Will it give the reader the right impression?Is it the kind of letter you would like to receive yourself?7)Write, type or dictate your final version.5.Three major sectors of industry:1)Primary: agriculture, fishing, mining, construction.2)Secondary: crafts & manufacturing.3)Tertiary: services, inc, education, banking, insurance, etc.6.Specialists involved in import/export transaction:1)Shipping agent（运货代理商） / freight forwarder（运货代理行，转运行）(supplier’s own export department)2)Airlines, Shipping lines（航运公司）, railways or road haulage（货运） firms.3)Importer’s and exporter’s bank arranging payments（付款安排）.4)Customs officers（海关人员） for duty checking（关税检查）.5)The manufacturer or Chamber of Commerce（商会） (Certificate of Origin)（货物原产地证明）.6)An insurance company / insurance broker（保险经纪人）.7)An exporter credit insurance（信用保险） company（出口信贷保险公司）.8) A lawyer for a special contract.7.Methods of payment:1)On a cash with order basis (cash deposit with order).2)On open account（往来账户）.3)By irrevocable letter of credit（不可撤销信用证）.4)By bill of exchange（汇票）.5)By check.（支票）6)Cash with order（CWO）（订购即付）.8.What is letter of credit?It refers to a letter addressed by a bank instructing the addressee to allow the person named to draw a specified sum on the credit of the addressor bank.9.Considerations in choosing a good supplier:1)competitive price2)need to import3)ability to deliver on time4)after-sale service5)technical support services10.What are advantages for having a regular sole supplier?1)getting a better discount.2)having favorable terms of payment and even extended credit.3)helping you out with an urgent order at short notice.4)tailoring his products to your needs.5)delivering goods of the quality on time.11.What is international trade?International trade, also known as world trade, or overseas trade, is the fair and deliberate exchange of goods and services across national boundaries. Froma broad sense, international trade includes the overseas trade of the countriesall over the world. The scale of international trade to some extent reflects the development and trend of economic globalization.12.What is international business?International business is the worldwide exchange of goods and services among nations, generally using some form of currency as payment.Exports are goods trades sent out of a country, while imports are goods purchased abroad and brought into a country. A country also can export and import talent, patents, know-how, and skills.In this definition, international business refers to two aspects, one is the international trade transaction such as the sales of goods and services; the other is the funds transfer as a result of some trade and non-trade transactions such as international lending and investment, international aids and grants, cross-border personal remittances.13.Face-to-face communicationAdvantages & pleasures:1)more personal.2)more interaction and feedback possible.3)can make more impact.4)cheaper if no travel involved.5)you can smile.6)body language.7)language expressiveness.Disadvantages & difficulties:1) must think as you speak once you’ve said something it can’t be unsaid.2) saying something once may not be remembered.14. WritingAdvantages & pleasures:1) A record can be kept for the files.2)Copy for others.3)Errors can be changed.4)You can write or read when you’re in the right mood.5)You can take your time over planning and how you’ll express complicated ordelicate details.Disadvantages & difficulties:1)Writing takes longer.2)There is no feedback or the feedback is delayed.3)No “personal touch”.4)No smiles.5)No handshakes.七、翻译（3个）1.我们的每一个产品都是用百分之百的天然原料制成。