道歉信的格式及范文(如何写道歉信) 道歉信是因工作失误，引进对方的不快，以表示陪礼道歉，消除曲解，增进友谊和信赖
的信函。
格式：１.称谓。
２.正文：诚恳说明造成对方不快的原因；表示歉意，请予以理解、见谅。
３.署名、日期。
范例：
向客户致歉
某公司：
你方本月28日定货单收悉。
非常抱歉！定购货品目前无法交货。
我们最快的交货期要到
7月初。
当然，你方是急着要货的。
但是，须要量远远超过我们以往的经验，特向你方道歉！
道歉方
年月日
篇二：致歉信标准版
致歉信标准版：
12，may,2011 <日期在上> dear mr./mrs.*** (明确客人身份) <所在地语言的问候>
thank you for choosing to stay at *** hotel (首先感谢客人入住酒店) it has been brought to my attation of *** (描述不满的事件) we apologized sincerely for *** (为事件道歉) we have decided to *** (致歉的补偿) rest assured , we have taken *** (通过此事件对我们的改善) please do not hesitate to call me directly if you need any further assistance .
(真诚的表明日后有任何需要都可以直接和我联系) with regards <信件的基本格式，最真挚的问候> __________________<签名线> <致歉信落款必须落实到人，不能是个人，更何况住房部无权写致歉信，致歉信通常
由值班经理，前厅部正副经理，房务总监，总经理写明> ****hotel
address :***** tel:******
fax:*****
e-mail:******* 写致歉信万能句型：
1、thank you for your invitation to dinner at your home tomorrow evening。
unfortunately， it is much to my regret that i cannot…
2、i feel terribly sorry for missing the change of…
3、is it possible for you and me to have a private meeting afterwards？
4、if so， please don’t hesitate to drop me a call about your preferable date。
5、please allow me to say sorry again。
7、i would be very much obliged if you could grant me another week for the task。
8、hope you can understand my situation and accept my apology。
第1页共2页篇三：英文道歉信格式及范文
英文道歉信格式及范文
因迟复来信致歉because of answering one’s letter late dear david:
i am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, december sooner, but when i have told you
the reason, i trust you will be convinced that the neglect was excusable. when your
letter arrived, i was just in hong kong. as my family could not forward it to me during
my absence, it has been, therefore, lying on my desk until the moment when i took
it up. now the first thing i have to hasten to do is to write to you these few lines
to express my deep regret.
i enjoyed many pleasant sights during my trip. i shall be pleased to give you
an account to of them when i see you next. sincerely yours,
tom篇四：标准英文致歉信
dear dad: i am afraid that you will think me unpardonably negligent in not having
answered your letter dated 7, december sooner, but when i have told you the reason,
i trust you will be convinced that the neglect was excusable. when your letter
arrived, i was just in hong kong. as my family could not forward it to me during my
absence, it has been, therefore, lying on my desk until the moment when i took it
up. now the first thing i have to hasten to do is to write to you these few lines
to express my deep regret. i enjoyed many pleasant sights during my trip. i shall
be pleased to give you an account to of them when i see you next. sincerely yours, tom篇五：道歉信及其例文
礼仪文书之道歉信及其例文
道歉信：道歉信是因工作失误，引进对方的不快，以表示陪礼道歉，消除误解，增进友
谊和信任的信函。
格式：１.称谓。
２.正文：诚恳说明造成对方不快的原因；表示歉意，请予以理解、见谅。
３.署
名、日期。
________________________________________________________________ 范例：
向客户致歉
执事先生：
你方本月22日订货单收悉。
非常抱歉！羽绒背心目前无法交货。
我们最快的交货期要到
7月初。
当然，你方是急着要货的。