Hello, I read on your web site that you offer Music CD copying for large quantities of CDs. I'd like to inquire about the procedures involved in these services. Are the files transferred online, or are the titles sent by CD to you by standard mail? How long does it usually take to produce approximately 500 copies? Are there any discounts on such a large quantity? Thank you for taking the time to answer my questions. I look forward to your response. Jack Finley Sales Manager, Young Talent Inc. (709) 567 - 3498
Example of an informal email
Hi Tom, Listen, we've been working on the Smith account and I was wondering if you could give me a hand? I need some inside information on recent developments over there. Do you think you could pass on any information you might have? Thanks Peter Peter Thompsen Account Manager, Tri-State Accounting (698) 345 - 7843

I‘m writing to enquire about…
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Eliminate all the information that is not necessary State the most relevant and interesting information first – people are busy Short paragraphs (3-5 sentences)

Automatic signature
Steve Edwards, Marketing Manager
ABCD Inc. Tel. +555-7654321 Fax +555-7654378 steve.edwards@
Example of a formal email
Dear Mr. Fox, Hello Monica To Whom It May Concern
Thank the recipient

Replying to client‘s inquiry
ቤተ መጻሕፍቲ ባይዱ
Thank you for contacting ABC company

Find anything to thank for
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How to Write Emails in English
Emails are letters
Usually shorter and less formal than letters, abbreviated forms In business world, you should try to appear more formal, not too casual
Thank you for your prompt reply
State your purpose
If you are initiating the communication Make it clear early in the email Keep sentences short and clear
End with a closing
Thank again Refer to future contact Closing line: Best regards, Sincerely Add your contact details Proofread for typos and mistakes