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跨文化交际—中德差异


Germany
China
high individual get down business first
respect others out-group
high collective establish social trust first
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Individualism and collectivism
❖German companies: individualism
Although they require cooperative spirit, subjective initiative and creativity are strongly emphasized.
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Germany
❖Greeting ❖Form of Address ❖Ways to speak ❖Laugh
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Greeting
❖China: wave hands or shake hands
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Ways to speak
❖China: implied (confused)
❖Germany: straightforward (aggressive, impatient and rude )
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Laugh
❖China: express happy, or cover their uneasy, embarrassed and angry
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Time management
❖German companies:
1.Time is limited. 2.Time managing is a prerequisite for effective action and an essential component of professionalism.
❖China companies: collectivism
When personal interests is conflicting with collective interests, people always choose to protect the collective interests with giving up the personal interests.
❖Germany: express happiness
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Cooperation Culture
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Differences of Enterprise Culture
❖Cultural foundation ❖Power distance ❖Individualism and collectivism ❖Time management ❖Communication system
1.lower power distance 2.The standardized skills and professions are more important
❖China companies:
1.higher power distance 2.a pyramid-like structure of hierarchy
❖In German, managers think the chat before the communication is a behavior of wasting time
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Business Negotiation
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Individualism VS Collectivism
❖Germany: shake hands firmly and tightly
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Form of Address
❖Don’t call their first name directly. It would be better if you call them with full name or their surname.
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Cultural foundation
❖German companies:
1.based on the Christian rational spirits and the humanistic thoughts.
2.science and legislation are more important.
❖China companies:
it is very normal to break an appointment and change a plan casually.
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Communication System
❖In China, when people communicate with others, they will think firstly how to keep a harmonious relationship. (have a chat first)
❖China companies:
1.based on the Confucian culture.
2. “ guanxi ” and “ morality ” are more important .
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Power distance
❖German companies :
❖In Germany, they often call their family members by name which would be thought as impolite in China for they think family members should be equal.
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