汽车行业英文术语文档1.行业相关词汇（部分）：2.公司概况company profile3.主要/主营业务main business4.业务范围business scope5.核心价值core value6.核心竞争力core competence/competitiveness7.核心应用系统core application system8.成功案例success story/case9.典型案例typical case10.案例研究／分析case study11.汽车配件/备件/零件automotive (spare)parts12.汽车附件automotive accessories13.部件/元件/组件components14.汽车后市场aftermarket15.配件市场parts market16.经销商管理系统Dealer Management System(DMS)17.经销商协同管理系统Dealer Collaboration Management System (INFODCS)18.整车销售管理系统Vehicle SalesManagement System (INFOVSM)19.配件运作管理系统Spare/Service Parts Management System (INFOSPM)20.索赔管理系统Warranty Management System (INFOWS)21.技术资料发布系统Technical –data Viewer ((INFOTDV)22.英孚商用数据交换平台(INFOX) B2B Data Exchange Platform23.经销商订单管理系统dealer order management system24.售后配件管理系统Spare/Service Parts management system(SPM)25.集成管理系统integrated management system26.数据分析系统data analysis system27.销售配额sales quota28.配额管理quota management29.配额式订单管理系统quota-based order management system30.配额式订单管理模式quota-based order management mode31.主数据管理master datamanagement(MDM)32.操作系统operating system (OS)33.应用系统application system34.实施服务implementation service35.一站式服务one-stop shop/one-stop services36.综合性的一揽子服务（方案） a comprehensive package of services37.现场服务on-site service38.现场培训on-site training39.现场实施on-site implementation40.现场分析on-site analysis41.现场管理field/on-site management42.车厂/主机厂/整车制造商/车辆制造厂OEM/automaker43.整车物流(finished) vehicle logistics (FVL)／outbound logistics(注：整车以后可以一致翻为vehicle,如前加finished也可以)44.先进的整车物流advanced (finished) vehicle logistics(AFVL)45.整车配送vehicle delivery46.整车／车辆匹配vehicle matching47.4S-整车销售（Sale）,零配件（Spare part）,售后服务（Service）,信息反馈等（Survey）48.线上车辆状态跟踪online vehicle status tracking49.线上预配车模块online vehiclepre-allocation module50.车辆滞留时间vehicle holdup period51.配车冻结vehicle allocation freezing52.生产冻结期production freezing time53.提前分销/分配pre-distribution54.生产周排产计划weekly production schedule55.管线内车辆vehicles in the pipeline56.（车辆）下线时间offline time/off-production-line time57.（车辆）上线时间online time58.系统上线system go-live59.资源配置／分配resourcesallocation/distribution60.产品推广products deployment(注：本行业产品推广一般是系统推广部署之意，区别与一般产品的推广促销products promotion)61.业务流程business process62.持续支持on-going/continuous support63.长期支持long-term support64.订单查询order inquiry/query(注：前者一般电话查询等，后者一般网上查询)65.签收•sign-in66.软件外包software outsourcing67.服务站service station68.服务中心service centre69.功能模块function/functional module70.召回recall71.无缝连接seamless connection/joint72.J2EE架构J2EE architecture73.J2EE 框架J2EE framework74.展厅管理showroom management75.备件库存spare parts inventory/stock76.物料出入库material issuing and receiving77.出库/仓库交货goodsissuing/delivery/ex-warehouse78.叉车厂forklift truck works79.库存深度stock depth80.库存积压/压库overstock81.汽车配件厂auto parts plant82.汽车维修厂automotive service shop83.汽车修理厂automotive repair shop84.汽车维修工程有限公司Auto maintenance engineering Co. Ltd85.汽车养护有限公司car maintenance Co. Ltd86.汽车美容护理中心Auto care centre87.大客户销售经理Fleet Sales/Key Account Manager88.订单处理order processing/handling89.延期交货订单/欠货订单back order90.实时客户订单real-time customer order91.客户名单customer list92.客户跟进customer follow-up93.潜在客户potential customer/prospect94.客户服务满意（度）customer service satisfaction95.客户满意度(指标)customer satisfaction index (CSI)96.客户关怀customer care97.客户忠诚度customer loyalty98.授权及审批authorization and approval99.保修/索赔申请warranty claim100.回运件/返修件／旧件return parts 101.最佳实践best practice102.同步传输synchronous transmission 103.异步传输asynchronous transmission 104.消息组播message multicast105.安全密码认证Security Password Authentication106.日志管理log management107.多重组网domain based routing rules \ 108.批量数据上传batch data upload109.电子数据交换electronic data interchange (EDI)110.数据库连接池database pool111..数据源data source\112.线形图linear chart113.柱形/条形图/直方图bar chart/histogram 114.饼图pie chart115.托管/寄存服务hosting service116.绩效考核指标体系设计performanceindex design117.绩效评价体系设计performance evaluation system design118.绩效管理体系performance management system119.关键业绩指标key performance index (KPI)120.应用编程接口application programming interface (API)121.系统部署system deployment122.试运行pilot/ trial/test running(注：本行业常用pilot)123.集中培训centralized training124.系统切换system cutover125.无线接入wireless access126.办公自动化office automation (OA) 127.虚拟专用网virtual private network(VPN) 128.故障管理fault management(FM)129.故障模式与结果分析Fault Modes and Effect Analysis (FMEA)130.故障率Failure Rate131.故障记录Failure Record132.三包服务three-guarantee service/sanbao service133.集中构架技术integrated architecture technology134.分布式构架技术distributed architecture technology135.集中式服务组合centralized architecture 136.分布式服务组合decentralized architecture137.国际商用机器公司International Business Machines Corporation (IBM)138.硬件及安全网络中心system support and network security centre139.物流规划logistics planning140.数据转换data conversion141.数据移植／迁移data migration142.双边／双方承诺bilateral /mutual commitment143.项目启动会project kickoff meeting 144.售后服务after-sale service(ASS)/after service/service145.质控quality control (QC)146.质量保证quality assurance (QA)147.价格管理pricing management148.终端市场end-market149.横向协作horizontal collaboration 150.纵向支持vertical support151.综合实力comprehensive strength 152.良性循环benign/virtuouscycle/circulation153.前后台运作front and back-end operation 154.大/关键客户销售经理: Fleet Sales/Key Account Manager155.产品责任product liability156.订单完成率order fulfillment/completion rate157.汇报会report／review meeting158.双周总结／汇报会bi-weekly review meeting159.根源分析root cause analysis160.滚动需求rolling demand161.产供销链production, supply & sales chain162.供应链战略supply chain strategy163.供应链管理supply chain management 164.连锁店管理chain store management 165.经销商销售预测dealer sales forecast 166.销售支持与费用结算sales support & expense settlement167.订单交付Order to Delivery (OTD）168.刚性生产计划rigid production plan 169.订单管理流程order management process 170.营销总部sales & marketing headquarter 171.量化管理quantitative management 172.项目管理办公室project management office (PMO)173.灾难恢复计划disaster recovery plan(DRP) 174.电子配件目录electronic partscatalogue(EPC)175.企业资源计／规划enterprise resource Planning (ERP)176.客户关系管理customer relationship management (CRM)177.业务流程重组／再造Business Process Reengineering(BPR)178.战略业务单元/战略性事业单位/策略性事业单位strategic business unit (SBU)。