• 1. ___F___ The two people have had a reservation in Xi’an before they telephone the hotel. • 2. ___T___ They want to book a two-room suite. • 3. ___F___ The Zhengyin hotel has some suites when they booking. • 4. ___T___ The rate for one double room is 850yuan. • 5. ___T___ They will arrive at the hotel next week.
Background Knowledge 背景知识
• Reservation is new widely adopted as a promotion method, and meanwhile reservation makes it possible for hotels to be well prepared for guest requirements when coming to human resource, finance and carried goods.
Reading
• Passage One
• Future Singapore Hotel
Future Singapore Hotel
a. Answer the following questions according to the Passage.
1. Why did many hotels in Singapore stop expanding at that time according to the passage? • Because there was a economic crisis at that time. 2. When would Phoenix make profits from the new investment? • It could make profits in the near future. 3. What was the use of the three freed floors? • Two for super deluxe rooms and one for executive floor. 4. What kinds of language can be used in the super deluxe rooms? • English, Mandarin and Japanese. 5. How far is the largest gym from Phoenix? • Only two blocks away from the hotel.
Dialogue 2
• c. Listen to the dialogue again and supply the missing words.
• • • • • 1. How many persons are in your _party_? 2. We can have one with _either_ a queen-size _or _a king-size bed. 3. A queen-size bed is large than the _ordinary_ double bed 4. It _depends on_ which you prefer or are most comfortable in. 5. _By the way_, what services come with that price?
参考译文
• • • • • • • • • • • • • • • • • • • • • • A:在西安我们住哪里啊？ B:我要找一个好宾馆，那有很多宾馆都不错。 A:我们现在能预订吗？ B:我想可以。我来试试中银宾馆。您好，中银宾馆吗？那里有没有套房呢？ C:请稍等。我给您查查。非常抱歉，现在没有套房，只有双人房间。 B:没有单间？ C:现在没有。 B:那种房间的条件怎么样？ C:每间房都有一个独立浴室，房间内都配有收音机、电视、电话和迷你酒吧。 B:房费是多少？ C:每间850元。 B:包括早饭吗? C:不包括。 B:好的，我要订两间，我们可以订能够看到街道的房间吗？ C:没问题，你们要住几天？ B:三天。 C:请问您的姓名？ B: Johnson小姐，J-O-H-N-S-O-N C:你们什么时候到，Johnson小姐？ B:下周，7月15号。 C:好的，谢谢，Johnson小姐。 B:谢谢。
Methods for Reservation 预订的方式
• • • • • • 1. Telephone Reservation（电话预订） 2. Fax Reservation（传真预订） 3. Reservation on internet（网络预订） 4. Mail Reservation（邮件预订） 5. Oral Reservation（口头预订） 6. Contract Reservation（合约预订）
Future Singapore Hotel
b. Choose an appropriate word or phrase to fill in each blank to make each sentence meaningful, and change its form where necessary.
Unit Two Hotel Reservation 预订客房
L/O/G/O
Unit Objectives （单元目标）
• After learning this unit, you should • ——understand what and how to reserve a hotel; • ——master the basic words and expressions about hotel reservation; • ——get some cultural knowledge about hotel reservation information; • ——find ways to improve your writing skills about Reservations Application Form; • ——be familiar with some famous hotels at sea and abroad.
1.Tom _was resolute in_ swimming across the English Channel. 2.The price of the most goods _go down__ in that country. 3.Many collage students _see__ higher learning _as_ a new starting point. 4. The _trend_ at present is towards an ecological tourism. 5. The meeting will be held in the _multimedia_ room of the hotel. 6. The old bank-notes are being taken out of _circulation_ 7. In some areas, the tourism resources are _declining______. 8. The country has been in a very poor economic state ever since the economic crisis_. 9. His economic policies paved the way for industrial expansion . 10. The firm has made a huge _investment in new plant.
Dialogue 2
• b. Listen to the dialogue and answer these questions.
1. How many persons are in his party? Two, his wife and him. 2. Does all the rooms in this hotel have private bathroom? Yes. 3. What’s the difference between a king-size bed and a queen-size bed? They are all larger than ordinary double bed, a king-size bed is even larger than a queen-size bed. 4. What’s the rate for a room with a queen-size bed for one night? $160. 5. Is there a discount for this room? Yes, a 10% discount.
Dialogue 1
• b. Listen to the dialogue and answer these questions.
1. What’s the name of the hotel? • Zhongyin Hotel. 2. How about the condition of the double rooms? • Every room has a private bathroom, and every room is equipped with radio, television, telephone and minibar. 3. Does the rate include the breakfast? • No. 4. How many nights do they want to stay in the hotel? • Three days. 5. What’s the date will they arrive? • July 15.