餐饮培训模拟试题一填空题（每小题1.5分共39 分）1 政治素质要求餐饮人员在工作中,应严格遵守____________.________________.____________________________.不做有损国格.人格的事。
2、服务态度取决于员工的_____________.________________._________________._________________和____________的高低,其具体要求是_________.___________.___________.___________.。
.3、餐饮服务人员在工作中应具备的能力主要有__________.___________.-____________. _____________________.____________.___________._____________.。
4 星级酒店餐厅的室内温度冬季在_______________之间，夏季应保持__________________、之间5 餐厅用品包括___________.____________._______________另外，餐厅还应配备服务车.送餐车等工作车, 以满足客人多方面的餐饮服务需要。
二多项选择题：（每题1分共10分）1 餐厅用品中具体的餐酒用品指：（）A瓷器类B布件类C不锈钢类D银器类E玻璃器皿类2、托盘的操作流程为：（）A运盘B理盘C装盘D托盘E卸盘F起托3、餐厅折花是通过：（）A 穿B咬C捏D叠E卷F撕G拉4、酒水服务中，红葡萄酒的服务顺序为：（）A斟酒B闻塞C开瓶D示酒E准备F试酒姓名___________分数____________5、传菜服务中的五不取：（）A规格不符B器皿不洁C调料不全不取D颜色不正F温度不适G餐盘破损6 做为一名优秀的员工所应有的工作态度是：（）A责任心B守时C主动D效率勤勉E友善F服从G礼貌H微笑7 餐厅提供给客人产品为：（）A饮料 B 食品C烟D酒E诚实F优质服务G礼貌H烹调技术8 服务质量的标准为：（）A舒适感B可口感C安全感D宾至如归感E亲切感9 礼貌服务态度五声为：（）A 迎客声B 问候声C应答声D致谢声E道歉声F送客声10 服务满意顾客六觉指：（）A视觉B眼觉C听觉D味觉E嗅觉F感觉G触觉三判断题（每题1分共10分）1 酒店整体良好形象=一个员工的恶劣表现，即100-1=0（）2 服务人员在服务期间可以向客人说“不”（）3 参加培训是可以吸烟，吃零食，打电话（）4 服务质量是酒店的生命线，它关系到企业的声誉和客源。
同时也关系到经济效率和企业的经营成功。
（）5 热爱本职工作，敬业乐业，并且能够树立良好的职业道德是每个餐饮服务员所具备的思想素质。
（）6 服务员的举止要求见到宾客应主动打招呼，在走廊，过道楼梯口等活动场所见到客人可以避开或不打招呼。
（四、问答题（每题15分共30 ）1 请简要的说一下1will visit their sons any time.（2）（）A．oneB．onesC．thoseD．person标准答案：B24、Discussing personal topics with strangers make some people uncomfortable_______________ .（2）（）A．causing distrustB．to cause distrustC．and distrust being causedD．and may cause distrust标准答案：D25、The Customs officer said that nothing but some personal belongings ___________ in the woman’s suitcase.（2）（）A．were foundB．was to be foundC．was foundD．has been found标准标准答案：D28、You are going to change your job, _____________ ?（2）（）A．won’t youB．aren’t youC．should youD．don’t you标准答案：B29、The following paragraph describes a situation ___________ a problem needsto be solved.（2）（）A．whenB．thatC．howD．in which标准答案：D30、___________ your opinion, what is the best way to handle this situation?（2）（）A．FromB．InC．ByD．To标准答案：B31、Insect pests are among the ___________ causes of crop failure.（2）（）A．leadingB．chieflyC．largestD．definitely标准答案：A32、The Depression in the United States _____________ until the beginning of theSecond World War.（2）（）A．carried onB．carried outC．lastedD．happened标准答案：C33、The _____________ of influenza are fever, headache, and muscular pain.（2）（）A．effectsB．symptomsC．resultsD．consequences标准答案：B34、The box was too heavy for the old lady to ____________ .（2）（）A．reachB．liftC．bringD．manage标准答案：B35、Last week’s meeting was so long that they have promised that th is onewill be very _____________ .（2）（）A．briefB．soonC．temporaryD．economical标准答案：A36、In this hot weather the ice will soon ______________ .（2）（）A．spoilB．meltC．breakD．burst标准答案：B37、We had hoped that Robert would agree to help us, but he has ____________ .（2）（）A．desiredB．promisedC．refusedD．intended标准答案：C38、Mary wanted to go to New York by herself, but her parents wouldnot give their _____________ .（2）（）A．adviceB．limitC．consentD．request标准答案：C39、The show should have started an hour ago; I don’t know what could havecaused the _______________ .（2）（）A．panicB．delayC．confusionD．disturbance标准答案：B40、I sometimes take John’s coat for m ine, because the two of themlook so _______________ .（2）（）A．similarlyB．alikeC．likeD．old-fashioned 标准答案：B41、Although she was frightened, she answered with a___voice.（2）（）A．quietB．silentC．stillD．calm标准答案：D42、The headmaster asked me to___him at his office.（2）（）A．drop inB．call inC．drop in onD．call on in标准答案：C43、Sarah hopes to become a friend of___shares her interests.（2）（）A．anyoneB．whomeverC．whoeverD．no matter who标准答案：C44、The book, the cover___has come off, is hers.（2）（）A．whoseB．of whichC．in whichD．on which标准答案：B45、When my sister phoned me, I could not hear clearly what she was___.（2）（）A．speakingB．talkingC．sayingD．telling标准答案：C46、Good technique means less pain and fewer deaths, and___it is our duty to master it.（2）（）A．altogetherB．thereforeC．otherwiseD．however标准答案：B47、The ground is all wet. It___last night.（2）（）A．must being rainedB．must been rainingC．must have rainedD．must having rained标准答案：C48、This is a foreign product.___it operates is unfamiliar and confusing.（2）（）A．The wayB．The way howC．The way ofD．By the way标准答案：A49、If you drive from the airport, go on the motorway and follow the___to the city.（2）（）A．pointsB．signsC．plansD．ways标准答案：B50、Because the children keep interrupting her whenever she reads a book, she isalways___her place.（2）（）A．loosingB．missingC．losingD．forgetting标准答案：C51、One of his novels is said___into English in two months’ time.（2）（）A．to have been translatedB．having been translatedC．being translatedD．to translate标准答案：A52、Amelia Earhart, the first woman___a solo flight across the Atlantic Ocean, was born in 1898.（2）（）A．makesB．madeC．makingD．to make标准答案：D53、When we reached the office, the clock on the wall was___eight.（2）（）A．beatingB．hittingC．strikingD．ringing标准答案：C54、You play the violin beautifully. How much do you___every day?（2）（）A．doB．repeatC．actD．practice标准答案：D55、The police are offering a___to anyone who can give information about the lost boy.（2）（）A．priceB．prizeC．rewardD．money标准答案：C56、Only through free open debate in newspapers, on television and on radio___to better understand what we wish to represent.（2）（）A．we will be ableB．we canC．will we be ableD．can we标准答案：C57、He bought a telescope___he could see the other side of the river.（2）（）A．so asB．becauseC．so thatD．such that标准答案：C58、As soon as the experiment was over, he___to write his paper.（2）（）A．set upB．set onC．set inD．set out标准答案：D59、They spent the whole night___the fire.（2）（）A．findingB．hittingC．fightingD．reducing标准答案：C60、She was very sad. You___her feelings.（2）（）A．ought not to hurtB．ought not to have hurtC．ought to have not hurtD．not ought to hurt标准答案：B61、We consider___we should communicate with others by all means.（2）（）A．that it necessaryB．necessary thatC．necessary of it thatD．it necessary that标准答案：D62、We___each other the best of luck in the examination.（2）（）A．hopedB．wantedC．expectedD．wished标准答案：D63、The news has___that a heavy storm will arrive before daybreak.（2）（）A．got outB．got roundC．got offD．got up标准答案：B64、He scarcely cares for anything but money,___?（2）（）A．doesn’t heB．isn’t heC．does heD．is he标准答案：C65、We have told him many times, but he___listen to our advice.（2）（）A．couldB．was able toC．won'tD．weren't标准答案：C66、She was sure that knowledge___practice.（2）（）A．begin withB．come fromC．led intoD．lies in标准答案：D67、At the beginning the whole party kept together, but by the end of the day the women and weaker men had fallen___.（2）（）A．backB．awayC．behindD．out标准答案：C68、Can you remember the date___he wrote down in his notebook.（2）（）A．thatB．whenC．on whichD．on that标准答案：A69、___, or you will fail to pass the coming examination.（2）（）A．Work hardB．Work hardlyC．To work hardD．Working hard标准答案：A70、He will call you the moment he___his work.（2）（）A．will finishB．is finishingC．has been finishingD．finishes标准答案：D71、The price of this kind of___fan is reasonable.（2）（）A．electricityB．electricC．electricalD．electrify标准答案：B72、She stopped and___the price of the diamond necklace.（2）（）A．inquiredB．asked forC．wantedD．questioned标准答案：A73、Some people hope to more successful while___simply want to feel more comfortable.（2）（）A．to othersB．othersC．the otherD．another标准答案：B74、Would the zoo go on___such a large number of animals without receiving money from some big companies?（2）（）A．to keepB．for keepingC．keepingD．with keeping标准答案：C75、Few people will take the trouble to___the question in detail.（2）（）A．go intoB．give upC．run downD．try out标准答案：A76、At late night the streets became deserted___two or three policemen patrolling the streets.（2）（）A．except forB．exceptC．besidesD．but for标准答案：A77、_I wonder why he was late for the meeting. he has always been punctual.--So do I. he___an accident.（2）（）A．must haveB．should have hadC．would have hadD．might have had标准答案：D78、Hearing someone unlocking the door, the man rushed to the back door,the table over and _______almost all the fine plates.（2）（）A．to knock, smashingB．knocking, smashedC．knocked, smashingD．knocking, smashing标准答案：D79、Before___the office she always makes sure___the lights.（2）（）A．left, turn offB．leaving, to turn offC．leave, turning offD．to leave, in turning off标准答案：B80、___computers have greatly changed our way of life is a universally accepted fact.（2）（）A．ModemB．That modernC．What modernD．It is modern标准答案：B81、If the woman___the telephone call, she wouldn't have had so many troubles.（2）（）A．didn't answerB．hasn't answeredC．hadn't been answeredD．hadn't answered标准答案：D82、I am not sure___ .（2）（）A．whether are these railway timetables accurateB．how accurate are these railway timetablesC．where can we get these railway timetablesD．if these railways timetables are accurate标准答案：D83、It was because of his wife's chance discovery___he was able to find his long-lost brother.（2）（）A．thatB．thenC．so thatD．by which标准答案：A84、Her parents .___to see the doctor without delay.（2）（）A．suggested her to goB．insisted on her to goC．made her to goD．insisted that she go标准答案：D85、Having been treated so badly in her aunt's family, the girl couldn't___ and left.（2）（）A．put it upB．put up with itC．put it offD．put with it标准答案：B86、This is the subject____they will argue for a long time.（2）（）A．whichB．about whichC．about thatD．that标准答案：B87、____ received education as today.（2）（）A．Never have so many womenB．Never have women everC．Never so many womenD．Never have there been so many women 标准答案：A88、Imagine___with someone who never stops___practical jokes on you.（2）（）A．to live, to playB．living, playingC．to live, playingD．living, to play标准答案：B89、In the twentieth century new medicines have_______ improved health throughout the world.（2）（）A．latelyB．consistentlyC．consciouslyD．noticeably标准答案：D90、Winning the election last year, George W. Bush _______ Clinton as President of the United States.（2）（）A．inheritedB．retainedC．substitutedD．succeeded标准答案：D91、With the growing population, scientists will have to _______ new ways of supply people with food.（2）（）A．come up withB．come up toC．come round toD．come through标准答案：A92、It is important for students to _______half an hour every morning to read English.（2）（）A．set upB．set aboutC．set asideD．set out标准答案：C93、One of his many faults is that he never______ anything very long.（2）（）A．conforms toB．holds onC．sticks toD．decides on标准答案：C94、In true love both partners must accept the responsibility of _______each other’s expectations.（2）（）A．adding up toB．standing up toC．living up toD．facing up to标准答案：C95、It is certain that scientists will ______medicines one day to kill AIDS virus.（2）（）A．developB．designC．inventD．discover标准答案：A96、People all consider ______ wise to learn a foreign language while at school（2）（）A．itB．thatC．thisD．it to be标准答案：A97、The couple love the girl as though she ______ their daughter.（2）（）A．isB．wasC．wereD．has been标准答案：C98、We all don’t think ______ s he left for Boston yesterday（2）（）A．that it trueB．it true thatC．it that trueD．that true it标准答案：B99、He asked her so many times to do it that ______ she did so.（2）（）A．at the endB．in the endC．by the endD．to the end 标准答案：D100、She has changed so much that I could hardly ______ her.（2）（）A．knowB．realizeC．rememberD．recognize标准答案：D。