摘自[經理人月刊] -《利用上班，學好英文》（楊偉凱著，商周出版）英文Email，第一段該寫什麼？1. I am writing to confirm/ enquire/ inform you...我寫信是要確認/ 詢問/ 通知你......2. I am writing to follow up on our earlier decision on the marketing campaign in Q2. 我寫信來是為了要追蹤我們先前對於第二季行銷活動的決定。
引用稍早的談話或信件，該怎麼說？3. With reference to our telephone conversation today......關於我們今天在電話中的談話......4. In my previous Email on October5......先前在10月15日所寫的信......5. As I mentioned earlier about......如我先前所提及關於......6. As indicated in my previous Email......如我先前的信所指出......7. As we discussed on the phone......如我們在電話中的討論......8. From our decision at the previous meeting......如我們上次會議的決定.......提供好消息和壞消息時，可以怎麼說？1. Please note that...請注意......2. We would like to inform you that...在此我們要通知你......3. I am convinced that...我確信......4. We agree with you on...我們同意你在......5. We will have a meeting scheduled as noted below.我們將舉行一個會議，時間表如下。
如果是好消息，你可以這麼說......1. I am delighted to tell you that... 我很樂意地告訴你......2. We are pleased to learn that... 我們很高興得知......3. Congratulations on your... 恭喜你關於......如果是壞消息，你可以這麼說......1. We are sorry to inform you that... 我們很抱歉通知你......2. I am afraid I have some bad news... 我恐怕要帶來一些壞消息......3. It would be difficult for us to accept... 我們很難同意......如何提出要求 (making a request) ?1. We would be grateful if you could...如果你可以......，我們會很感激。
2. I would appreciate it if you could...如果你可以......，我會很感激。
3. Your prompt attention to this matter will be appreciated.你若能立即注意此事，我們將非常感激。
4. I would really appreciate meeting up if you can spare the time. Please let me know what suits you best.如果你能空出時間，我希望能與你見面。
請讓我知道最適合你的時間。
5. Please give us your preliminary thoughts about this.請讓我知道你對這件事的初步想法。
6. Could you let me know the status of this project?你能不能讓我知道這個專案的進度？7. If possible, I hope to receive a copy of your proposal when it is finished.如果可以，當你完成企劃書時，我希望能收到一本副本。
8. May I have your reply by April 1, if possible?如果可以的話，能否在四月一日前收到你的回覆？9. Hope this is OK with you. If not, let me know by email ASAP.希望這對你沒有問題。
如果不行，請透過電子郵件盡快讓我知道。
10. Coule you please send me your replies to the above questions by the end of June?可否請你在六月底前回覆我上述問題？Offering Help1. If you wish, we would be happy to......如果你願意，我們很樂於......2. Please let me know if there's anything I can do to help.如果有任何我能幫忙的地方，請讓我知道。
3. If there is anything else I can do for you on/regarding this matter, please feel free to contact me at any time. 關於這件事，如果有任何我能為你效勞的，請隨時聯絡我。
4. If you want additional recommendations on this, please let us know and we can try to see if this is possible. 關於此事，如果你需要額外的建議，請讓我們知道。
我們會試試看是否可行。
Reminder1. I'm enclosing...... 我隨信附上......2. Please find enclosed...... 請查閱附件......3. Attached please find the most up-to-date information on/regarding/concerning...... 信附上關於XX的最新資料......4. Attached please find the draft product plan for your review and comment.隨信附上產品計劃書的草稿，請檢閱並評論。
抱歉（apologizing）該怎麼說？1. I would like to apologize for...我很抱歉關於...2. I apologize for the delay in...對於...的耽擱，我深感抱歉。
3. We are sorry for any inconvenience caused.對於產生任何不便，我們非常抱歉。
4. We apologize for not replying you earlier. 對於未能早點回信給你，我們深感抱歉。
5. Sorry if my voive message is not clear enough.如果我的電話留言不夠清楚，我對此感到抱歉。
常用句型：1. Thank you for your help. 謝謝你的幫忙。
2. Thank you for your participation. 謝謝你的參加。
3. Congratulations to all of you and thanks for your efforts. 恭喜各位，並謝謝各位的努力。
4. Your understanding and cooperation is highly appreciated. 你的體諒及合作，我們非常感激。
5. Any comments will be much appreciated. 任何建議都非常感激。
6. Thank you very much for everything you've done for me. 感謝你為我做的一切。
Email中常用的50個英文片語1. first of all 首先First of all, a warm welcome to cour company. 首先，誠摯地歡迎你加入我們公司。
2. in the meantime 同時In the meantime, can you give me some thoughts and come up with any recommendations?同時，你能給我一些想法與建議嗎？3. from one's point of view 從某人的觀點來看I would like to agree with Marketing's suggestion as this will be a great enhancement for your proposed scheme from a sales point of view.我同意行銷部的觀點。
因為從銷售的觀點來看，這對於我們提出的方案有很大的改善。
4. generally speaking 一般而言Generally speaking, I think you are right.一般而言，我認為你是對的。
5. in conclusion 總之In conclusion, I'd like to thank you for all your efforts.總之，我要感謝你所有的努力。
6. in accordance with (according to) 根據In accordance with the announcement made by our CEO today.....根據總經理今天的宣布......7. in terms of 在某方面The ABC company is number one in terms of net sales in Taiwan.在淨銷售額方面，ABC公司在台灣市場是第一名。
8. apart from that 此外Apart from that, I want you tp promise me one thing.此外，我要你答應我一件事。
9. rather than 而非You should be responsible for this issue rahter than me.你應該為此事負責，而不是我。