四、前厅部常用表格
团体客人入住登记表
ROOM NO.
GUEST NAME
NATIONALITY
PASSPORT NO.
团队用餐通知单
日期：
团号：_______________________旅行社名称：__________________
入住日期：___________________离店日期：____________________
行李派送经手人
Delivered By
总数
Amount
最后总数
FianlAmount
备注
Remarks
_______________
当值行李部主管
F0-005
行李员工作记录
日期
房号
件数
离岗时间
返岗时间
事由
行李员签名
备注
ROOM RESERVATION FORM
订房单
CONF.NO________
确认号
行李员
BELLBOY__________
理由
REASON_____________________________________________________
_____________________________________________________________
_____________________________________________________________
备注
Approved DM_____________________________
批准
Front Office Cashier_________________________
收银员
FORL03/1000/09/95 Room Clerk_______________________________
接待员
团体行李记录
BAGGAGE RECORD FOR GROUP
DATE_____
房号
Room No.
件数
Pieces
房号
RoomNo.
件数
Pieces
团体名称
Name For Group
送行李时间
DeliveryTime
收行李时间
CollectionTime
行李收集经手人
Collected By
Company Name公司名称：_______________________________________________
Reserved by联系人：___________________Tel/Fax电话：____________________
Billing Instruction: Guest own A/C客人自付Room only to Co./TA公司/旅行社付房费
用餐地点：___________________用餐时间：____________________
用餐人数：____________成人____________幼童__________________
司陪人数：__________________________________________________
名片：________________________________________________________________________
申请：_____________________________批准：______________________________
日期：___________________________
付款方式All bills样on Co./TA公司/旅行社付所有费用Collect voucher旅行社单
Special instruction:_____________________________
Guaranteed by: CompanyLetter公司信Deposit押金Hold till 6pm保留至6点
_________________________________________________________________________
_________________________________________________________________________
Orig.Arr.________________ New Arr.____________ Flight/Time:_____________
到达日期：__________________________退房日期：____________________________________
预期到达时间：_____________________预期离店时间：________________________________
交通安排：__________________________保安安排：____________________________________
转房单
ROOM CHANGE SLIP
宾客姓名离开日期
CUEST NAME_________________ DEPT.DATE__________________
由房号转至房号
FROM ROOM TO ROOM
由房租转至房租
RROM RATE TO RATE
日期时间经手人
DATE_______________ TIME_____________ CLERK’S INITIAL_____
用房数量：__________________________房号：____________________________________
生果：A B C
饮品：欢迎饮品
酒吧：特级酒吧摆设普通酒吧摆设
管家部：鲜花A B C
备注：________________________________________________________________________
（白）财务部、（红）餐饮部、（绿）管家部、（黄）前台、（蓝）大堂副理
Room & Rate Change Slip
换房/变价
Date__________
日期
Guest Name _________________________________________________
客人姓名
Move from Room No.__________________To______________________
Fo-006
担保方式Credit Card信用卡：_________________________
Remarks备注：____________________________________
Amenities礼品：____________________________________
Taken by预订员：___________________Date日期：_________________________
领队（司陪）：_______________接待员：______________________
餐厅经手人：________________________________________________CC：（白来自）餐饮部（红联）团队（蓝联）接待处
团体入住登记表
团体姓名:领队房号:
GROUP NAME:_______________ LEADER ROOM NO:____________
TEENS
SUP-T
GRS
COMPANY ACCOUNT
SUP-K
MNS
FRAVEL AGENTS ACCOUNT
GUIDE
DLX
PDS
EXS
GUIDE PAYMENT
NO.OF GUIDE
ROOM NO.
SIGNAURE
REMARKS:
CC:(白联)礼宾部.(红联)管家部.(黄联)总机.(绿联)前台收银.(蓝联)接待处
____________________________________________________
____________________________________________________
PAYMENT:
NO.OF ROOMS
SIGNATURE
CASH:
ADULT
STD
HMS
CREDIT CARD
抵店日期:离店时间:
ARRIVE DATE:_______________ DEPARTURE DATE:____________
早餐时间:午餐时间:晚餐时间:
BREAKFAST TIME:___ LUNCH:__________ DINNER TIME:_____
DATE
MORNING
ROOM NO:__________________________________________________
___________________________________________________
___________________________________________________
REMARKS:___________________________________________________
___________ _____________ ______________ ______________
(白联)管家部(红联)前台收银(黄联)接待处文员(黄联)电话接线生
延迟退房通知单
至：前台收银处
由：接待处
兹有房间___________________