英文商务邮件这儿有一些建议可以保证你的邮件给人留下好印象。
1. Know your email terms: 英语电子邮件发送程序有很多缩写,如果你不知道意思的话,你向老板提出的加薪请求就可能发给了整个办公室!"Reply to all"表示你的回复将发送给每一个收到原始邮件的人。
在邮件的地址栏内,"cc" (carbon copy)部分指的是该邮件发给你指定的人,即“抄送),而"bcc"指你可以悄悄的发送邮件而不让其他的人知道,即”密送“,b代表的是"blind"(掩藏的)。
如果有人要你"forward"一封邮件,意思是要你通过转发的功能发送邮件,有时侯简写成"fw."2. Use the Right Greeting:尽管用"Hey"作为写给朋友的电子邮件开场白没有任何问题,但是最好不要用这种方式给一个潜在的商务伙伴这样写信。
另一方面,使用非常正式的传统开场白"。
Dear Sir" 也已经越来越过时了。
最好写成"Dear Mr. / Ms." 后跟那个人的姓氏。
同事之间,通常可直呼其名,如"Dear John")。
3. Keep it Short and Clear: 有些情况下,可能需要用华丽的词藻和复杂的句式来彰显你的聪明才智和教育背景。
而在用英语写邮件的时候,清晰、有条理的方式才是最佳选择。
在邮件的第一段清楚的表明你写信的目的,保证每一段中都有代表核心观点的中心句。
使用类似"first, second, next, and finally"的词引导读者你所要表述的每一个观点。
你不需在邮件中包括所有的详细内容,取而代之的可以是类似"If you have any other questions please feel free to contact me,"这样的短语来结束邮件,这样一来可以为对方创造进一步交流的前提。
4. Be polite and tactful: 懂得谦逊和准确传达信息的重要性。
"I want."之类的词能避免则避免出现,相比之下,"I would like"显得更尊重对方。
又如"I am interested in"是提出请求建议或寻求意见的好方法。
5. 电子邮件正确结尾:"I am looking forward to your reply," "Thank you,"或者"Sincerely"都是给收信人留下好印象的结尾方式。
一、Dear sir/madam:Im delighted you have accepted our invitation to speak at the Conference in [city] on [date].As we agreed, youll be speaking on the topic "" from [time] to [time]. There will be an additional minutes for questions. Would you please tell me what kind of audio-visualequipment youll need. If you could let me know your specific requirements by [date], I'll have plenty of time to make sure that the hotel provides you with what you need.Thank you again for agreeing to speak. I look forward to hearing from you.Sincerely yours,[name][title]二、Dear sir/madam:Thank you for your letter of [date].Im glad that you are also going to [place] next month. It would be a great pleasure to meet you at the [exhibition/trade fair].Our company is having a reception at [hotel] on the evening of [date] and I would be very pleased if you could attend.I look forward to hearing from you soon.Yours sincerely,[name][title]三、Dear sir/madam:[organization] would very much like to have someone from your company speak at our conference on [topic].As you may be aware, the mission of our association is to promote . Many of our members are interested in the achievements your company has made in .Enclosed is our preliminary schedule for the conference which will be reviewed in weeks. Ill call you [date] to see who from your company would be willing to speak to us. I can assure you that well make everything convenient to the speaker.Sincerely yours,[name][title]四、Dear sir/madam:We would like to invite you to an exclusive presentation of our new [product].The presentation will take place at [location], at [time] on [date]. There will also be a reception at [time]. We hope you and your colleagues will be able to attend. [company] is a leading producer of high-quality .As you well know, recent technological advances have made increasingly affordable to the public. Our new models offer superb quality and sophistication with economy, and their new features give them distinct advantages over similar products from other manufacturers.We look forward to seeing you on [date]. Just call our office at [phone number] and we will be glad to secure a place for you.Sincerely yours,[name][title]五、Dear sir/madam:On [date], we will host an evening of celebration in honor of the retirement of [name], President of [company]. You are cordially invited to attend the celebration at [hotel], [location], on [date] from to p.m.[name] has been the President of [company] since [year].During this period, [company] expanded its business from to . Now its our opportunity to thank him for his years of exemplary leadership and wish him well for a happy retirement. Please join us to say Good-bye to [name].See you on [date].Yours sincerely[name][title]买方要还价,卖方不接受还价。
它又该如何说服买方接受它的价格呢?我们看看下面这封对还价信的否定答复是怎么写的吧!Dear Mr. CarrollWe were glad to learn from your letter dated July 24 that you like the quality and the designs of the captioned goods.As you know, we are operating in a highly competitive market in which we have been forced to cut our prices to the minimum. If it were not for a large order from you, one of our regular customers, we could not have quoted for our new brand supplies even at the ones you mentioned.After consulting with our manufacturer of "Double Circle" brand tubes and tires, we feel it necessary to point out that owing to the growing application of rubber in industry, the cost of raw material for making tubes and tires is rising rapidly. And in order to maintain a high image of the beat quality rubber products, new techniques being adopted for our new brand products have also added to higher prices. We appreciate how you are placed because of long-term contracts and wish we could help you, but unfortunately we cannot do so by lowering the quoted prices to the degree you suggested.Enclosed is our newly issued brochure and a recent report from one of our customers. We believe you will agree with the customer's description:"The superior performance and the materials used justify their slightly higher prices." Being dealers in the field of rubber industry for more than twenty years, we feel confident that the reliability and longevity of our "Double Circle" brand tubes and tires will definitely make your purchase a sound investment.Truly yoursHi,I have received your letter of interview. Thank you very much for giving me this opportunity to interview. Iwill do my best.Yours sincerely,Bingzuo Zuo外贸英语商务函电常用开头语:1)We have (take) pleasure in informing you that...... 兹欣告你方......2)We have the pleasure of informing you that...... 兹欣告你方.....3)We are pleased (glad) to inform you that...... 兹欣告你方......4)Further to our letter of yesterday, we now have (the) pleasure in informing you that...... 续谈我方昨日函, 现告你方......5)We confirm telegrams/fax messages recently exchanged between us and are pleased to say that...... 我方确认近来双方往来电报/传真,并欣告......6)We confirm cables exchanged as per copies (cable confirmation) herewith attached. 我方确认往来电报,参见所附文本.7)We learn from Messrs......that you are interested and well experienced in ......business, and would like to establish business relationship with us. 我方从...公司获悉,你方对...业务感兴趣且颇有经验,意欲与我方建立业务关系.8)Although no communication has been exchanged between us for a long time, we trust that you are doing well in business. 虽然久未通讯,谅你方生意兴隆.9)Although we have not heard from you for quite some time, we hope your business is progressing satisfactorily. 虽然好久没接到你方来信,谅业务进展顺利.10)We have pleasure in sending you our catalog, which gives full information about our various products. 欣寄我方目录,提供我方各类产品的详细情况。