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酒店宾客服务指南电子版

总 经 理 致 辞尊敬的宾客:本人谨代表九方大酒店向阁下的光临致以诚挚的问候和热烈的欢迎!承蒙阁下光临九方大酒店,我们深感荣幸。

全体员工竭诚为您提供热情、周到、礼貌、高效,宜人的服务,热切期望本店能为您营造“家”的氛围,令阁下在逗留期间舒适安逸。

如果阁下有任何需要,请与大堂副理联系,分机“12”。

衷心祝愿您在本酒店的居停留下美好的回忆。

九方大酒店 总经理九方大酒店欢迎您GENERAL MANAGER 'SADDRESSDear guests :On behalf of Gofront Hotel, I extend our warm welcome to you!We are greatly honored by your visit in our hotel. Our staff will be at your servicewholeheartedly and try our best to make a true home from home for you.If you have any question, please do not hesitate to contact with the Deputy Lobby Managerat extension 12.We hope you have a good time during your stay, which will be kept in yourmemory.Gofront HotelGeneral Manager九方大酒店欢迎您酒店服务 HOTEL SERVICES大堂副理 请拨 12 ASSISTANT MANAGER Dial 12时间: 24小时 Time: 24 hours.总台问询处 请拨 10 为您提供查询服务 时间: 24小时 客房预订 请拨 10 阁下只需用电话或传真方式通知酒店,酒店 即可为阁下确认预订或保留房间。

INFORMATION DESK Dial 10 Information Desk provides all kinds of information for you. Time: 24 hours. ROOM RESERV ATION Dial 10 Please call or fax us for reservations.退房服务 请拨 16 CHECK-OUT TIME Dial 16退房时间为中午12点,如需延期请与总服 Check-out time is 12:00 at noon. If务台联系。

you need extension of your stay, Please contact with the Reception Desk.保险箱 请拨 11 SAFE Dial 11酒店所有客房及总服务台收银处设有免费保 Safe is free of charge in your room. We al- 险箱为阁下提供方便 so provide free safe service at the Recept- ion Desk.留言服务 请拨 10 MESSAGE Dial 10留言服务请与问询处联系 Please contact with the Information Desk in our lobby.信用卡 请拨 11 CREDIT CARD Dial 11酒店接受国内\外主要信用卡,如需咨询请与 We accept the main credit cards in China 总服务台收银处联系 or overseas, please contact with the Rec- eption Desk if you need more details.行李服务 请拨 10 LUGGAGE Dial 10如需要协助运送行李或寄存行李,请与礼宾 Please contact with the Concierge if you 部联系 need delivery or deposit of you luggage九方大酒店欢迎您票务服务 请拨 18 TICKET ORDERING Dial 18酒店提供航班、火车、长途汽车的查询服 We provide free information about airline, 务,并可提供机票和车票的预订服务。

Train and coach; of course we can also ord-er the ticket for you.商务中心 请拨 18 BUSINESS SERVICE CENTER Dial 18 位于酒店大堂,为您提供打字、复印、传真、 Our business venter is located in the lobby 代办特快专递(EMS )、上网、翻译服务。

which provide services as typing, copying, 备有电脑、投影仪出租 faxing, EMS, Internet, translation for you. There are some PCs and Projestion in-struments for rent there.国际、国内长途电话 请拨 0 LONG DISTANCE CALL Dial 0请查阅“电话指南” Please check the Telephone Directory.网上漫游服务 请拨 16 INTERNET SERVICE Dial 16 酒店客房提供上网接口,上网费用请向总机 You can get on the internet in your room, 查询 please ask our Telephone Exchange for charge.失物招领 请拨 16 LOST & FOUND Dial 16请阁下与房务中心联系。

酒店对遗失的易腐 Please cintact our Service Center. To peris-蚀或变质物品将最多保留一周,其它物品将 hable items we only keep them up to one 保留三个月以待认领。

酒店绝对保留权利处 week, to the other items we keep them for 理逾期未领的物件。

three months. We would dispose off it of the item is not claimed within this period.订花 请拨 16 FLOWER Dial 16 请阁下与房务中心联系。

Please call the Service Center.租车 请拨 10 CAR HIRE Dial 10如需订的士,请与礼宾部联系,酒店为阁下提 Please contact the Concierge if you need a 供24小时服务。

car, the service is available for 24 hours.九方大酒店欢迎您停车场 PARKING Dial停车场位于酒店地下室,靠近酒店西南入口处 The parking lot is located in the basement of the hotel, near the southwestern entry.电视频道 TV CHANNELS酒店所有客房均有遥控彩色电视,提供各种语 Each room provides remote-control color 言的国内外卫星、有线电视频道,如需知道 TV with satellite & cable channels. If you 每日节目安排,请查阅“九方电视”节目单。

Want to know the program arrangement, ch- eck “Gofront TV ” playbill, please.空气调节 请拨 16 ALR CONDITIONER Dail 16客房备有空调控制器,可调节室内温度和通 The air conditioner adjusts the temperature风。

如有问题请与房务中心联系 in your room. If it is in trouble please cont-act with the Service Cener.洗衣/干洗 请拨 16 LAUNDRY&DRY CLEANING Dial 16提供专业干洗、湿洗及烫衣服务。

上午11时 Our washhouse provides professional dry cl- 前收,当天送回。

酒店亦备有加快服务。

请 eaning, washing, ironing services for our clie- 阁下与房务中心联系。

undries received before 11am. and sent back the same day. Express service is also available. please contact the Service Center if you need help.擦鞋服务 请拨 16 SHOES RUB-UP Dial 16请将欲清洁的鞋放入鞋篮内或通知房务中心. Please put your shoes into the shoe basket or inform us.宴会预订 请拨 15或66 BANQUET RESERV ATION Dial 15or66请与餐饮部宴会预订或营销部联系. Please consult with the Banquet Division or the Sales Department.餐厅预订 请拨 15 RESTAURANT RESERV ATION Dial 15 请参阅本”服务指南”餐厅、酒吧部分 Please consult the parts about our restauran- ts and bars in this manual.九方大酒店欢迎您电源说明 请拨 16 POWER SUPPLY Dial 16酒店所有客房的供电为22伏(50赫)。

The voltage of power supply in your room is 如需使用多种插座及变压器,请与房务中心 220V(50HZ).Contact us if you need an elec-联系。

为安全起见,禁止在客房内私自使用 tric or cooking epuipments without permis- 电器设备或烹调设备。

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