“Change is no longer a luxury, but rather a necessity – an inevitability that must be managed, not feared.”
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Presentation Flow
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Customer Intimacy
(Business Finance)
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CSPC’s Finance Vision
“和其它部门携手建设一个财务成功、运营出色和承 担社会责任的公司，使之成为第一流的雇主”
产品创新 (财务增值)
成本效率 (运营出色)
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Forces of Change 变革的力量
……enabling technology drivers 技术驱使
Better information technology systems 信息技术系统的愈趋 完善
Technology innovations (purchasing cards, smart cards, EDI) 科技创新（购物卡，智能卡，电子数据交换）
demographic changes 人口变化
“It is not the stars to hold our destiny but in ourselves.” – William Shakespeare
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The Finance Function – Past, Present & Future
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CSPC’s Finance Vision
“A Valued Partner of the Business to Build a Financially Successful, Operationally Excellent and Socially Responsible
Align strategies and goals towards the vision 制定与远景相一致的目标和战略
Appeal to the hearts and minds 尽心尽力
“Good business leaders create a vision, articulate the vision, passionately owns the vision, and relentlessly drive it to completion.” - Jack Welch, former CEO of General Electric
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Forces of Change 变革的力量
Social Forces ………………. 社会推动力
environmental lobby groups / NGOs 环境非政府组织
local communities’ concerns 当地社区的忧虑
Establish A Sense of Urgency / A Case foomplacency / resting on past successes 谨防沾沾自喜/固步自封
Generate a sense of real urgency – Change NOW 营造紧迫感——改变从现在开始
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Change – The Only Constant 变革是一种常态
Rapid changes in our world……. 瞬息万变的世界…….
globalization 全球化 shift from labour intensive to knowledge economy 劳动密集型向知
Company and as the Employer of First Choice”
Product Innovation
(Value Added Finance)
People &
Culture
Cost Efficiency
(Transactional Finance)
Adapted from “The Discipline of Market Leaders”
识经济型转变 opening up of new markets 新市场的开拓 internet technology and eCommerce 互联网技术和电子商务的
发展
… present challenges & opportunities to the business. … …给企业既带来 了挑战也带来了机遇。
3) Making Change Happen – Key Steps & Pitfalls to Avoid 实现变革——关键步骤及 应避免的误区
4) Anchoring and Achieving Continuous Change 巩固和实现不断变革
5) Concluding Thoughts 总结
摘自“The Discipline of Market Leaders”
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人 和 文化
服务意识 (公司的财务部)
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Engage & Communicate All Relevant Constituents
volatile economic environment 风云突变的 经济环境
more global capital flows 全球资本流动
cost pressures 成本压力
new laws and regulations / deregulation 新法律法规 /放松管制的出现
shareholder expectations – shareholder value growth 利益相关者的期望——价值观 的提升
“We live in an age in which the pace of technology change is pulsating ever faster, causing waves that spread outward toward all industries.” – Andrew Grove, former President of Intel
“If change is happening on the outside faster than on the inside, the end is in sight.” - Jack Welch, former CEO of General Electric
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CIMA Business Talk
Thoughts on Managing Change
管理变革的思路 by
Eddie Y H Chan, Finance Director CNOOC and Shell Petrochemicals Company Limited
中海壳牌石油化工有限公司 财务部总经理 曾贤河
利益相关者中获取所需 Pull the right team together 任人唯贤 Build the team / create trust 组建团队/树立
诚信
“You have to paint a powerfully compelling picture of the future for people to want to align with the vision.” - Vicky Ngo-Roberti, VMware, Inc.
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Enlist A Larger Guiding Coalition / Key Stakeholders Support 获取指引/主
要利益相关者的支持
Know your stakeholders 了解利益相关者 Obtain ‘buy in’ from key stakeholders 从
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Making Change Happen – Key Steps & Pitfalls to Avoid 实现变革——关键步骤及应避免的误 区The 8 Es of Making Change Happen 实现变革8步骤
Establish a sense of urgency / a case for action 培养紧迫感/马上行 动
Eliminate barriers & blockers 消除障碍
Empower execution & delivery 授权与执行
Engineer short term successes / ‘quick wins’ 制定短期成功方案 /以达到“速赢 ”
Embed the change culture培养变革文化
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Envision the Future & Strategy 展望未来及制定策略
Create a clear and compelling vision – sound and sensible 建立清晰和有说服力的目标——有效而合理
Internet and intranet connecting people globally 互特网和内 部网沟通全球