Quality System AuditInformation andInstructionsPURPOSE 目的This document was purposed as an Audit Tool to assess a supplier's Quality Systems that should satisfy Lite-On’s Quality Systems Requirements. TheLITE-ON Quality Systems Audit (QSA) is built upon the ISO-9000 Quality Systems Standard, but with additional LITEON specific requirements included.本文件的目的是作為評估供應商品質系統的工具,以滿足光寶之品質系統要求。
此「品質系統稽核」是以ISO 9000 品質系統標準為基礎,再參酌光寶之特定品質系統要求。
SCOPE 範圍The LITEON Quality Systems Audit is not commodity specific; therefore it may be used to assess the Quality Systems deployed by a supplier/manufacture.「品質系統稽核」的評估範圍是限定於供應商所展現之一般性品質系統實際執行情形,而非針對某一製品或產品的特定製程。
DEFINITION 定義The roles definition of supplier chain in QSA schecklist as follwoingsub-tier supplier(e.g. GE resin) >> supplier(e.g. MaeTay) >> customer(LiteOn)AUDIT BY SELF ASSESSMENT 供應商自我稽核A supplier's facility is required to complete a self assessment using this tool in advance of the LITEON Audit. (One QSA is required per facility.) By doing this, a facility will be able to prepare for the audit and seek advance help and guidance from LITEON SQE to be best positioned to succeed.It is also expected that based on self audit results, a supplier will inform the LITEON team of their readiness for a formal LITEON audit. A self assessment is completed by scoring the relevant column in each worksheet.光寶供應商品質工程師(以下簡稱SQE) 正式執行「品質系統稽核」的業務前,供應商應先行依照此查核表完成自我稽核。
一份「品質系統稽核」查核表(以下簡稱QSA查核表)僅適用一座供應商之廠區。
藉此自我稽核,供應商可適時地做好稽核準備、諮詢光寶SQE提供幫助和QSA查核表內容解釋。
當供應商妥善完成自我稽核后,應通知光寶SQE前往進行實地稽核。
自我稽核之查核表應展現稽核結果分數。
AUDIT BY LITEON 光寶稽核During the audit process, the LITEON SQE may wish to review every question/criterion listed on the audit document, or alternatively the SQE may choose to focus only on those questions for which the supplier awarded themselves a score of 1 by self-assessment. The path taken is left to SQE discretion. The score awarded by the SQE Auditor will be entered in the 'Score' column on each worksheet.當光寶SQE進行實地稽核,若可行時,應依照此QSA查核表內容逐一完成稽核,或是僅僅針對自我稽核結果分數為”1”之項目進行實地稽核。
對此,光寶SQE應適當地自行決定。
實地稽核完成后,應確實在查核表上填入評分。
AUDIT RESULTS 稽核結果The SQE Auditor must complete ALL sections before an Audit Result can be declared. The Audit Result is based on the number of questions scored as 1 versus the total number of questions. Any questions that are scored as N/A are not adjusted automatically in the score denominator. The overall score will光寶SQE必須實地完成QSA查核表的所有項目,始可宣判稽核結果。
稽核評分方式是得分為1的項目數量除於所有項目數量而得到百分比分數。
得分為N/A的項目,不會被計入分母項目來計算評分。
If the scoring result is less than the score of "Not approved", the result is "Fail" or "Not approved". If scoring number is more than the score of "Conditionally Approved", a "Condition Approval" result will be got. If scoring number is more than the score of Approved, a "Pass" or "Approved" result will be got.假如評分結果小於”不合格”分數(<80),稽核結果將被判為”不合格”。
假如評分結果大於” 有條件合格”分數(≧80),稽核結果將被判為” 有條件合格”。
假如評分結果大於” 合格”分數(≧90),稽核結果將被判為” 合格”。
If an "Approved" or "Conditionally Approved" Result is awarded, a Corrective Action Plan is due from the supplier within TWO weeks of the date of audit completion.當稽核結果被判為”合格”或”有條件合格”時,自稽核日起兩週內,供應商應提出改善措施計劃。
If a "Not Approved" Result is awarded, a Corrective Action Plan is due from the supplier within TWO weeks of the date of audit completion for the QSA that are below the score of "Conditionally Approved".當稽核結果被判為”不合格”時,自稽核日起兩週內,供應商亦應提出改善措施計劃。
All Corrective Action Plans must contain a timeline to 'bridge' to an Approved' status, depending on the initial audit result, and must propose a target date for a LITEON follow-up Audit.供應商所提出之改善措施計劃,依稽核結果必須包含改善至”合格”狀態的時間點,並預訂一個日期可令光寶SQE追蹤改善結果。
Failure to achieve a 'Conditionally Approved' result on a follow up audit may impact business award decisions.當光寶SQE追蹤改善結果,仍舊未能達成”有條件合格”以上時,將會影響到供應商與光寶業務往來。
A PASS RESULT 通過稽核TRAINING 訓練REVISION HISTORYDoc NumberRev. Date Revised content Revised by C-SQM-006-01Ver AA 2005/7/13Roger Lin C-SQM-006-01Ver BB 2007/04/30Edward A Liu C-SQM-006-01VerC C 2009/06/12Edward A LiuInsert: (1) conclusion area in audit summary page,(2) supplier self survey in each item.Update to ISO 9001:2008 compliance The QSA is very technical in content with regard to Quality Systems and Engineering Techniques. An internal training session will be provided to the SQEs who use this checklist. SQEs who properly use this tool are considered within LITEON as being sufficiently qualified to conduct this audit.QSA查核表含有技術性之品質系統與工程技術內容,SQE 使用此查核表之前必須事先接受訓練,一位正確使用此查核工具的SQE,在光寶集團內是被視為足以擔當此稽核業務。