跨文化交际常见问题解答说明：下面是“跨文化交际”课程网上讨论中学生及教师常常提出的一些问题及中央电大主持教师的回复，供大家参考。
1. 怎样学好这门课?重点是中西文化对比及如何得体地交际。
2. 跨文化交际是不是就是了解各国的文化和风俗？That is part of the story. The real purpose is to learn how to communicate in that country.3. 英美国家概况对跨文化交际这门课有帮助吗？Sure! 英美国家概况中好多内容都和跨文化交际有联系。
4. 什么是跨文化交际？我学的是行政管理，我需要学吗？跨文化交际就是如果你和外国人打交道，应该注意什么问题，应该如何得体地去交流。
不管学的是什么专业，都应该学习一些这方面的知识。
5. 学习这科有什么好处？是否对我们进行交际有帮助？Absolutely yes. It will help you communicate appropriately.6. 跨文化交际的主要内涵是什么?中西文化差异及由此而来需要注意的交际技巧。
7. 跨文化交流这门课好学吗？怎样提高学习效率？Yes, if you work hard on it. 同时要制定一个切实可行的学习计划，然后坚持下去。
8. 我们学习此课程时需要什么参考书？导学、录音和录像。
9. 在学习该课之前我可以做些什么准备工作，使自己学得更好呢？可以看一些有关中西文化对比方面的中文书籍或刊物。
10. 关于这门课程能提供一些相关的英文网站吗？比如说非言语性交流、习语等知识的网站。
请浏览中央电大外语部的网站，通过电大在线进入，那里有许多相关链接。
11. How to translate “Culture Shock”? How to understand this problem?I am not sure how to translate Culture Shock into Chinese, but it means you are shocked or greatly surprised in a different culture. The reason is due to different traditions, customs, ways of thinking and doing things, etc.12. What can we gain in comparison of human communicative model and animal communicative model? Is it necessary?Yes, I think so. By studying animals, we can think of better ways of enhancing human communication.13. Now are there any changes in communication between men and women? Is it a trend for women to be dominant in communication?In China it is. In the West, it depends on whether the lady is a leader or boss. If she is, she is dominant in communication.14. Is the pattern of making friends different in China and in the West? What are the differences?The way we treat friends is different. A typical example is: when you eat out with friends in the West, you will split the bills. This is quite rare in China.15. Is non-verbal communication limited to gestures, facial expression, eye contact and space? Are there any others?I think they are the major ones. Generally, non-verbal communication refers to body language.16. Are there any relations between situational schema and communicative behavior?Yes, there are. We have different behaviors in different situations.17. We must do good rather than evil on however humble a scale. 这句话如何理解？不以善小而不为，不以恶小而为之。
18. Please talk about the characteristics of culture.Culture has a shared background (e.g. national, ethnic, religious) resulting from a common language and communication style, customs, beliefs, attitudes, and values. It refers to the informal and often hidden patterns of human interactions, expressions, and viewpoints that people in one culture share.19. How to distinguish between cultural observation and cultural judgment?Judgment is based on observation. Observation is the pre-condition of making a judgment. They are different, but closely connected.20. 请问怎样区别男名和女名？There is a detailed explanation about the difference between male and female names in English on Page 122 in your textbook. Please read it carefully and then you will surely get an answer to your question. However, the safe way is to consult the dictionary when you are not sure.21. How to talk with foreigners? Are there some appropriate topics?It depends. When in cross-cultural communication, make sure of your own communicative purpose. If it is just a small talk, then some common topics, such as weather, travel, work andsports, will be appropriate. But if you intend to make further relationships, then try to find something in common between you and your foreign friend. What’s more, the better way is to introduce some interesting Chinese cultures in your conversation, for example, Chinese cuisine (food culture) and eating habits, typical Chinese ways of friendship, politeness, etc. All those are interesting topics that are exactly the main topics of our course. Our course tries to help you in how to make a successful intercultural communication. In conclusion, in addition to getting to know about other cultures, you should also learn how to introduce your own culture to the others. Remember, "give and take" always works well in every situation.22. I want to know how to use the idioms correctly. Can you give me some advice? When we communicate with others, we often don’t know their meaning. I don’t know how to do it well?Memorize the idioms first as you memorize new words, but better in a sentence, then try to use them in your assignments. Remember in formal writing, we do not use the oral idioms very often.23. 怎样处理不同文化背景下的语言表达形式？感知、体会、记忆。