F&B English Hand Book餐饮部英语手册一、Welcome and Greeting欢迎和问候1.Welcome to our lobby bar欢迎光临大堂酒吧2.Do you have any reservation?请问您有预定吗?3.Do you have any booking?请问您有预定吗?4.What your name, please?请问您贵姓吗?5. How many people are there in your party?请问您一共有几位?5.A table for two Please.我要定张两个人的桌子6.Would you like prefer smoking or non-smoking area? 请问您是喜欢吸烟区还是无烟区呢?8. Non-smoking area无烟区9. Would you like the table by the window?您需要靠窗的座位吗?10. How about the table in the corner?请问您座在角落的座位可以吗?11 .How do you like the table here?这张桌可以吗?12. This is Fine很好13.I'd like to take a quiet table我想要一张安静点的座位14.I'll show you your table.我带您去你的座位。
15.Please take a seat madam/sir.您请坐。
16. A waiter will come and take your order.马上会有服务生过来为您点单。
17. I'm sorry. I'm afraid all our tables are taken, sir/madam. 先生/女士，对不起，现在所有的座位都坐满了。
18. Would you mind waiting until one is free?您介意在这里稍等一会，直到有空位吗?19. I'm afraid that table is reserved.那个座位已经有预定了。
20. Would you mind waiting several minutes?您愿意等几分钟吗?21 .We are going to prepare a table for you.我们正在为你准备座位。
22. Please take a seat at the sofa.请您坐到沙发上。
23. Would you like something to drink?您需要点些饮料吗?24. Excuse me.对不起打扰一下25. I'm very sorry, you have to wait.非常对不起，让您在这里等待。
26. Your table is ready, please take your seat.您的座位己经准备好了，请坐。
二、Answer the telephone and make a reservation接电话和接受预定27. Good morning / afternoon / evening, Cafe Swiss this is NAMEspeaking.早上好/下午好/晚上好，瑞士咖啡厅，我是…。
28. Can I help you?请问有什么可以帮你的吗?29. I'd like to make a reservation for tonight.我想订今天晚上的位。
30. May I have your name, please?可以告诉我您的姓名吗?31 . How many persons will be in your Party?请问您一共有几位?32. Would you like a smoking or non-smoking area?请问您喜欢吸烟区还是无烟区?33. When will you arrive?请问您什么时候到？34. Do you have any other request?您还有其它的要求吗？35. May I repeat your booking?我可以重复一下您的预定吗?36. You've reserved a table for two in non-smoking area at 7:00pm in Cafe shop您定的是咖啡厅的一个两个人的座位，在无烟区，晚上07：00到。
37. We'll expect your arrival.我们期待您的光临38. Thanks for your calling.感谢您的来电39. Please hold on.请您稍等40. To night we have a special promotion/buffet in our restaurant.晚上我们餐厅有一个特别的促销活动/自助餐41. We have a live Band playing on Friday and Saturday night.我们餐厅在周五和周六晚上有乐队现场演出。
42. The Band starts at 7:30pm.乐队演出晚上07: 30开始。
三、Taking order and service点单和服务43. Would you care for some aperitif?您需要来点餐前开胃酒吗？44. Would you like something to drink first?您需要先点些饮料吗?45. My name's Robert. I'll be your waiter this evening. If you have any question please let me know.我叫Robert，今晚由我为您服务。
如果有什么需要帮忙的，请您告诉我。
46. May I offer you a newspaper ?我可以给您一份报纸吗?47. Would you like to have the newspaper?您需要一份报纸吗?48. May I take your order, now?我现在可以为您点单了吗?49. Please take your time.请您慢慢选择。
50. Would you like me to take your order now?现在可以为您点单吗?51. Are you ready to take your order?可以为您点单了吗?52. May I give you some recommendation?我可以给您一些建议吗?53. How about the Sausage?香肠怎么样?54. I'm sorry sir. I'm afraid we don't have that kind of dressing. But we offer a choice of...对不起，我们没有那种汁，我们有...55. I recommend Ice cream .我给您推荐冰淇淋。
56. It's my favourite ,and it's very tasty这是我最喜欢的，非常好吃。
57. Would you like to give me some recommendation?你可以给我一些建议吗?58. Would you like some soup or salad as starter?您需要先来点汤或者沙拉吗?59. How would you like your Steak done?请问您的牛扒要几成熟?60. What kind of dressing would you prefer?您喜欢哪种汁酱?61. I would like to have some French fries with my steak. 我想要些薯条来配牛扒。
62. Would you like some wine with your Dinner/Lunch?您的晚餐/午餐需要喝点葡萄酒吗?63. Would you like a glass of red wine with your steak?您需要一杯红酒配你的牛扒吗?64. Excuse me，is this finished?打扰一下，请问您的这道菜用完了吗？65. May I take the Plate away?我可以帮您把这个盘子收走吗？66. Would you like some bacon with your Cesar Salad? 您的凯撤沙拉需要加点培根吗?67. This is your ordered Steak, medium.这是您点的牛扒，五成熟。
68. The plate is a little hot, please be careful.盘子有点烫，您请当心69. Would you like some fresh pepper with your steak?您的牛扒需要胡椒粉吗?70. Please enjoy your meal.请慢用。
71. How is your steak ?您觉得牛扒怎么样？72. How do you like your Cheese Foudue?您觉得奶酪做得怎么样？73. Did you enjoy your dinner/lunch/meal?您对您的晚餐/午餐满意吗？74. Is there anything else I can do for you?有什么可以为您效劳的吗？75. Would you care for anything else?您还有其他的需要吗？76. Would you like some dessert?您需要点一些甜品吗？77. Would you like some after dinner drinks?您需要些餐后饮料吗？78. We offer a choice of espresso , cappuccino, latte and regularcoffee.我们有意大利特浓，卡布奇洛，拿铁和普通咖啡。
四、Easy conversation with guests与客人简单的交流79. How are you doing最近怎么样？80. How long have you been in CHANGSHA?您到长沙多久了？81. Is this your first time in CHANGSHA?这是您第一次来长沙吗？82. Did you visit some scenic spot?您去过周边的一些旅游景点了吗？83. Where are you from?您来自哪里？84. What do you do in CHANGSHA,business or travelling?您到长沙是做什么的，做生意还是旅游？85. You look nice tonight.您今晚看起来很漂亮。