Test 1READING AND WRITING 1 hour 30 min utesPART ONEQuesti ons 1-5Look at questi ons 1-5.In each questi on, which sentence is correct?For each questi on, mark one letter (A, B or C) on yourAn swer Sheet.□白udia La 闊 caught 9.30 flight - due 11.30 ncw d not 1230”7he correct answer is B F so mark your Answer Sheet likethis: r A B C iCZ! ■仁 xamp (•: o When does Claudia Lang expect to arrive?Staff nxust boot armual leave six vjeeks A Staffallowed six WBB 址s' holiday a year. B Staff must book holidays before the end of the yean0 Staff must have their holiday requests approved,Telephone message 9.3011.3012.30Information for customer$All goods transported by Fera Carriers are msured r but our policy excludes damsge due to poorpackaging.A Customers will not necessarily qualify for corn pens ati ar if goods are damaged,B Custonners should arrange insurance against damage before sending goods.C Customers are abl? to claim a refund if packaging is damaged.A Wei Yu should re«apply for his training course at a later date.B There may not be enough money to pay for Wei Yu's course ・C Human Resources cannot confirm wtiich training course Wei Yu should take.A The 11 am meeting is postponed because PeteKs train was cancelled ・ 8 Peter will arrive at the 11 am meeting late because hi 合 t 怕in Is delayed.C The 11 am meeting is rescheduled because P&Wr was late and missed his tramnaJaneReterphoned from the station - &e *■ vices to London aren P t running this morningMeeting put off to 3 pm this afternoon.The safety team k carrying out checks in this area.i Access without a permit is denied until further notice* †------------------------ ■I. J_ ■ ■_” - - —―晋A A permit is currently requ ired for entry to this area.B Special care should be taken when entering this area・C Permiss ion to enter this area can be obtained from safety staff. PART TWOQuestio ns 6-10•Look at the advertiseme nt below. It shows a list of workshops offered by a training compa ny.†For questi ons 6-10, decide which workshop (A-H) eachpers on on the opposite page should atte nd.•For each question, mark one letter (A-H) on your AnswerSheet.•Do not use any letter more tha n on ce.6 Julia Strekalova wants to know how to calculate theamount she can charge customers for her market ingcon sulta ncy services.Roger Walker's compa ny wants to give him resp on sibility for his firm's annual profit-a nd-lossacco unt and bala nee sheet.8Paolo Longo n eeds to be able to assess the effect on sales following his company's recent product promotions.9Zhon Mei Fen g's compa ny wan ts her to learn to dividethe market into groups, which it can target with different brands.10Valerija Georgievska n eeds a course on work ing outhow much money her firm can expect to have available each mon th.PART THREEQuesti ons 11-15•Look at the chart below. It shows a compa ny's tur no ver, operating profit and market share over a period of tenmon ths.•Which month does each sentence (11-15) on the opposite page describe?•For each sentence, mark one letter (A-H) on your Answer Sheet.•Do not use any letter more tha n on ce.11 Although operating profit dropped and market share experien ced a decli ne,there was an upturin in the level of tur no ver.12 Both turno ver and market share showed an in crease this mon th, while operati ngprofit suffered a decli ne.13 Despite the fact that market share fell and there wasa decli ne in turno ver,operating profit was equal to that of the previousmon th.14 While turnover experieneed a downturn, both operating profit and marketsharelh〔E j站showed sig ns of recovery.15Although market share showed an improvement and turno ver also in creased,this had no effect on the month's operating profit.PART FOURQuesti ons 16-22•Read the job advertiseme nt below.•Are senten ces 16-22 on the opposite page 'Right' or'Wron g'? If there is not eno ugh in formati on to an swer 'Right' or 'Wr on g', choose 'Does n't say'.•For each sentence (16-22), mark one letter (A, B or C)on your An swer Sheet.Vacancies for Store ManagersScene Video has been quietly successful in recent years, and we now have 23 stores worldwide - including 】5 in Canada - with a further ten on the way, We are now oflfering excitingmanagement opportunities.As store manager, you'll have unusual independence - which will make most retail managementposts seem easy compared with ours! You will be in charge of a store with over 40 staff, and you'll have a salary to match. Whether yOLL f vc worked in retail management or in another field involving customer rdatiors, we want to hear from you. You’ll be a strong leader* full ofideas and ambition, and commerciany aware, preferably with knowledge of the retail industry tn one of the countries where we have stores. If you are willing to relocate, you could be ontrack for fast promotion.To find out what part you can play in our continuing success, you are invited to an informal Introductory Evening at any of our stores (details below). Or visit our website for moreinformation and to download an application form. Please post this, together with a handwritten letter explaining why you arc suited to the job.16Scene Video is pla nning to ope n more stores.A RightB WrongC Does n't say17Scene Video believes its store managers have a harder job tha n otherstoreman agers...A RightB WrongC Does n't say18Scene Video's salaries are higher than for similar positi ons in other retailbus in esses.A RightB WrongC Does n't say19It is essential for applicants to have experienee as store man agers.A RightB WrongC Does n't say20Most successful appliea nts will have to spe nd timeworki ng in differe nteoun tries.A RightB WrongC Does n't say21The In troductory Eve nings are targeted at successful can didates.A RightB WrongC Does n't say22Applicati on forms should be completed on li ne.A RightB WrongC Does n't sayPART FIVEQuesti ons 23-28•Read the article below about a successful bus in esspart nership.•For each question (23-28) on the opposite page,choose the correct an swer.•Mark one letter (A, B or C) on your An swer Sheet.23 Phil stopped selli ng photocopiers because heA was un able to meet the sales targets.B recog ni sed an opport un ity in ano ther field.C became aware of their limited market pote ntial. 24Why did Phil agree to meet Sean?Tm an extrovert, so selling fits my character/ explains Phil Brook. 1 started selling photocopiers, and it didn't take me long to achieve the agreed sales targets. Then, tn 1994, I realised the IT industry was about tc expfode. and I decided to try and self IT. I met a guy who waa setting up as a computer re-sellec and I worked for him for three years, expanding his company to a turnover of £3- £4m T We were among onl¥ 爭 few people selling computer systems on lease, so we were attractive to reps offering finance. Ttiere was this guy from CTL Bank called Sean Williams who rang us dozens of times, trying to sell me IT finance. I was afready getting finance from somebody else r but he kept on calling. That impressed rne - I thought, if any good, maybe I'll recruit him/Se^n Williams adds, When we finally met we went out to lunch and became firm friends. 1 thought Phil wa$ fun, and we had similar interests. The next day, w& did a deal together, and I provided him with all th& Huai KC heThen heroalisecL and I soon agreed, that there was a big opportunity to do independently what I was already doing for the bank. So he left his job arid established Syscap. It took me a while to decide to join him, because I was among the top saFespeople nationally at my bank, and my future was planned, 6ut I knew when I dlid that IT was the right decieion, I knew we had the same id^as about work. When you work hard f you get therej whether you7e goad or not. It's like golf. The more you practise, the luckier you get. With us, the more times we picked up the pho ngrth 合 more deals wemade. The business soon took off enormously, rve always had big ambitions, but I didn't expect rt to become ?s big as this/Phil thinks that the next few years look promising. The competition in this trade is wtak/ he says, 'so I bellieve w© can turnthis into a C1bn company. People in our in dustry find it amazing that Sean and I still get on so well after 台It this time, But rm glad we do. H r s our partn 召『£hip that mdkes the job fun/Phil Broo* and S MA Williams are friends who set up A company in 1S97providing finance to companies making IT purchases. Their firn, Sysc3p r now turns over £120m a year.A He liked the way Sea n did not give up trying.B He thought they would have a lot of com monin terests.C He n eeded some one to provide IT finance for his clie nts.25Why did Sean no t jo in Phil immediately at Syscap?A He had doubts about the profitability of theven ture.B He was un sure about giv ing up an establishedcareer.C He was afraid that working together would damage their frien dship. 26In what way does Sean believe that bus in ess is likegolf?.A You cannot achieve your goals without taking risks.B To do well, you n eed a comb in ati on of ability and ambiti on.C If you do someth ing eno ugh times, you'lleve ntually be successful.27Sean says he is surprised thatA he and Phil are still good frie nds.B their compa ny has bee n so successful.C more people do not set up their own bus in esses.28What makes Phil con fide nt about their compa ny's future growth?A the strength of the friendship they haveB being in a commercial field which is rapidlyexpa ndingC hav ing few serious challe ngers for their positi on in the marketplacePART SIXQuesti ons 29-40•Read the in troducti on to a compa ny report below. •Choose the correct word to fill each gap from A, B or C on the opposite page,•For each question (29-40), mark one letter (A, B or C) on your An swer Sheet.GLOBAL CHALLENGES, LOCAL ACTIONSEvery day around the world, I SO million people choose our products. They buy diem (29) that they can feed their famifies and keeptheir homes clean. By making and selling brands that 00)...................peoples everyday needs, we have (31)............... into one af the world'slargest 匚onsumer goods busjnesses.We believe that the very business of '(32)............. . business1 in aresponsible way (33) ...... ....... positive social effects. We not (34) ............create wealth, we also share it As (35)........ ....... global company* we play...... addressing global social and environmentalovr part (3&)......concerns such as heakh and hygiene* and water quality.However, we do not believe (37)................ k practical to respond ro theseconcerns purely (38)............... an international level Nor do we believethat our eompany can make a difference (39).................. working in anumber of partnerships. That is (40)............... we work together withlocal sgencifis a^d 邸丹皂rnments.29A asB althoughC so 30A joinB catchC meet31A grow nB risenC in creased32 A doB doingC do ne33A hasB getsC takes34A eve nB justC on ly35A theB aC this36A onB forC in37A thereB itC what38A atB withC of39A un tilB exceptC without40A whetherB whyC wherePART SEVENQuesti ons 41-45•Read the email and memo below.•Complete the form on the opposite page.•Write a word or phrase (in CAPITALLETTERS)or a number on lines 41-45 on your An swer Sheet.MEMORANDUMThorpe CollegeJan Partndoe Leo Norris November 18th Factory visitJan - Could you book the earliest possible visit, please? WeVe got 15 on the management course next term, and of course either you or i wilf have to go too, Remernber that we r ve got a guest speaker on Feb 20th , so that's out As I Tn on ho/iday soon, they F d better send rnformatiori td you. The invoice should come to the Course Secretary before it gogs to AGWntsTo: From: Dste: Subject:Leo Norris^ ThorpeiThank you for your enquiry about arranging a factory vi$i< for your management students. Our lours in the period vou mentioned «re as follows;Factorv visitMu*”— ” (1)DateCompany1 护DewhurstTaolsFeb 20thStark Components Feb 27th Stark Components March GMF Metals March 1 眇 D 您 whu 賭 17bol$Paul JohnsonHeJrns^ey Educadonaf ToursAvailabilkv fulfy booked places availably full/ booked places available places&曲湘创EWRITINGPART ONEQuestion 46•Your departme nt curre ntly has a lot of work, and your secretary must take several weeks off work, starting tomorrow.•Write an email to the Human Resources Manager in your compa ny: •expla ining why your departme nt is so busy•say ing why your secretary will be away from work•ask ing for a temporary secretary.•Write 30-40 words on your An swer Sheet,PART TWOQuestion 47• Read part of a letter below from a compa ny which runs training coursesfor staff.We are an established company providing a wide range of training services for all kinds of bu&ire^a We have cur own purpose-built centra where we hold courses, ortraining can be offered th£ client^ own premises ifpreferred. We offer excellent value for money and afull 100% 影匸谄乜比ion guaranize.For further inforrnMion, or to arrange an appointment to discuss your requirement^ plea&e contact Mies Jane Foster- Write an email to Miss Foster:•express ing an in terest in her compa ny's services•describ ing your compa ny's training n eeds•expla ining why your compa ny's premises would be the most suitable place•in vit ing her to a meet ing n ext week.•Write 60-80 words on your An swer Sheet.•Do not in clude any postal addresses.Dear Miss Foster,LISTENING Approximately 40 minutes (including 10 minu tes' tran sfer time)PART ONEQuestio ns 1-8•For questi ons 1-8, you will hear eight short record in gs.•For each question, mark one letter (A, B or C) for the correct an swer, Example:Who ts Emily going to write to?A the staffB the supplierC the clientsThe answer is A,- After you have listened once, replay each recording.1 What is the quotati on for 1,000 brochures with colour photos?2 When will the new Pers onnel Officer start work?A JulyB SeptemberC October3Which pie chart is correct?Market shareA B Q 4Why is Jane un happy about Michael's report?A He has left mistakes in it.B He has fini shed it very late.C He has circulated it too soon.5What is the woman's current job with BGT?A Project Man agerB Gen eral Man agerC Acco unt Man ager6What does the speaker think the compa ny should do?A in crease on li ne book ingsB cut ticket pricesC reduce spe nding on food7What does the woma n n eed to get?8 Which graph shows the compa ny figures?PART TWO Questio ns 9-15Look at the no tes below. Some information is missing.• You will hear a man discuss ing an order from an office supply compa ny.For each questi on(9-15), fill in the miss ingin formati on in the nu mbered space using a word, nu mber or letters.• After you have liste ned on ce, replay the record ing.Ae cA—-production ajsts ---- p rofitsDec Jan DecBCCustomer name:Invoke date:Item to be returned ：New order:Reference number:PART THREE Questi ons 16-22-Look at the notes below.-Some information is missing,Order number ；(10)Iti L1.4.L l.f.4 曲|! -- ・■・_Width required:(IDPrice including discount ：H3)£,Credit due:■14)Delivery date:门5>Customer Return-You will hear a man giv ing a prese ntati on about Arlington Park, a trai ning centrefor man agers.For each question (16-22), fill in the missing in formati on in the nu mbered spaceusing one or two words,- After you have listened once, replay the recording.PART FOURQuesti ons 23-30•You will hear an in terview with Joh n Win terma n, theManaging Director of asports-equipme nt manu facturi ng compa ny called Tur ners. •For each question (23-30), mark one letter (A, B or C) for the correct an swer.• After you have liste ned on ce, replay the record ing.23The man agers at Turners wan ted to buy the compa ny because itA was in a good state finan cially.B made first-class products.C had a strong brand image.24What particular problem did the previous owners leave beh ind at Turn ers?A an un suitable producti on systemB too wide a range of productsC a poor style of man ageme nt25One problem with Turners' distribution process was theA un reliable tran sportati on system.B product-nu mberi ng system.C old-fashi oned computer system.26What compla int did the sports outlets make?A Deliveries were usually late.B Goods were sometimes damaged.C Orders were not complete.27Turners now intends to concentrate on promoting itsproductsA at big competiti ons.B in schools.C with sports clubs.28Which area of the compa ny was re-orga ni sed first?A manu facturi ngB marketi ngC finance29The majority of Turn ers' manu facturi ng will soon belocated inA Indon esia.B the Philipp in es.C Germa ny.30What is the company's main aim in product development?A in troduc ing new desig nsB giv ing goods intern atio nal appealC improv ing existi ng linesSPEAKING 12 min utesSAMPLE SPEAKING TASKSPART ONEIn this part, the in terlocutor asks questi ons to each ofthe can didates in tur n.You have to give in formatio n about yourself and express pers onal opinions.PART TWOIn this part of the test, you are asked to give a short talk on a bus in ess topic.You have to choose one of the topics from the two below and the n talk for aboutone minu te, You have one minute to prepare your ideas.PART THREEIn this part of the test, the examiner reads out a scenarioand gives you someprompt material in the form of pictures or words. You have30 sec onds to look atthe task prompt, an example of which is below, and the nabout two minu tes to discuss the scenario with your partner. After that, the exam iner will ask you more questions related to the topic.For two or three can didatesScenarioFm going to describe a situation*Here are some ideas to help ywi.A large company going to receive a two-day visit from a group of businesspeople fromabroad. Talk together fnr about two minutes* about some of the things the visitors could do during their visit and decide how they will ^pend the first day.* tlirre minuloi for of thm c«ndid«lesPrompt materialt.。