Listening and Speaking
Useful expressions——Telephone Message
• Who is speaking ? • This is … (speaking). • May I speak to …? • I’m sorry, but he is not in at the moment. • He’s not available right now. • Do you know when he will be back? • Would you like to leave a message? • Can I take a message? • When he comes back, can you have him call me
预言；广告词
want to be friends with her but I
don't know how
to get the message
Warming uacpross.
我再也不想和她 做朋友了，但我 不知道如何告诉 她。
Listening and Speaking
confirm
e.g. You make the
CONTE NT
01 Warming up
02 Listening and Speaking
03 Reading and Vocabulary
04 Grammar for Use
05 Practical Reading & Writing 06 Project
07 Around the World 08 My Progress Check
01 here later on
this afternoon.
时候她应该会 回来。
Warming up
BACK
Listening and Speaking
I’ll ask Ms
琼斯女士一回
01 Jones to phone
you as soon as she’s back.
来我就让她给 您回电话。
it.
Warming u我p们一看见这所房
子，就把它选作我 们的家了。
BACK
Listening and Speaking
Can you hold 请您先等一会
01 for a moment? 好吗？
Warming up
BACK
Listening and Speaking
She should be 今天下午晚些
01
Warming up
Warming up
1. What do you say when you Heglelot,tthhriosuigsh(y?our name), may I ask who’s calling?
2. Can you say some English Sisoetorhxrueypt!rpoeThfshosseienornenvu?simcyeob. ue’rvyeohuedairadleodn The subscriber you dialed is power off. The subscriber you dialed is busy now, please redial later. Please hold on, the subscriber you dialed is busy now. The number you dialed does not exist, please check it and
01 How may I help you?
What can I do for you?
Hold the line, pWleaaser.ming up
Can you hold for a moment? Would you like to leave a message?
Listening and Speaking
e.g. I don't know
01 adv. 后来；稍后；过
些时候
what happened later on.
至于以后怎样，
Warming u我p就不知道了。
BACK
Listening and Speaking
BACK
message
e.g. I no longer
01 n. 消息；差使；启示；
Warming up
Suppose you are making a phone call. Match “what you want to do”
with “what you would say”.
What you want
a Please ask him to ring me
1 Introdtuocdinog
she’s back.
Scri pt
Listening and Speaking
BACK
human
e.g. The expensive
01 resource
HR 人力资源
human resource should only be used
where they add
business value.
Warming up
Situation 2 Your classmate Anna called to say that she wants to use John’s computer for 4 days, but John is out to have dinner. She would like him to return her call at 021-87860 when he comes back.
01 vt. 确认；确定；证实； reservation, and
批准；使巩固
I'll cg.
Warming u你p先预定，我再
以书面形式确认。
BACK
Listening and Speaking
represent
e.g. The general
01 vt. 代表；表现；描绘； secretary may
message confir represen
m
t
Can you W holdafromr aimnogmeunpt?
later on as soon as
She should be here later on this
afternoon. I’ll ask Ms Jones to phone you as soon as
B-U-R-T-O-N, just
R-T-O-N。
to confirm. Mr Burton: Yes, and
I represent Pacific Insurance.
波顿先生：是的，我是太平
译
文 洋保险公司的。
特蕾西：好的。她一回来我
Listening and Speaking
Listen again and choose Tracy’s expressions.
wait
e Hello, this is John Smith from
4 Leaving a message
London Electronics.
5 Asking for
f I beg yoWurhpaatrydooun?would say
clarification
02
Listening and Speaking
Warming up
BACK
Listening and Speaking
Tracy: Hello! Bradford Electronics. 特蕾西：您好，这里是布拉
This is Tracy speaking. 德福德电子公司。我是特雷
How may I help you? 西，需要帮忙吗？
01 Mr Burton: Hello. This is Bill Burton from Pacific Insurance. 波顿先生：你好，我是太平
特蕾西：非常抱歉，琼斯女
Tracy: I’m sorry. Ms Jones is away from her desk.
Mr Burton: Do you know when
译 文
士现在不在座位。
波顿先生：你知道她什么时
she’ll be back? I’ve got 候回来吗？我有紧急的事情
Listening and Speaking
Listening and Speaking
Listen to the dialogue between Tracy and Mr Burton. The
following words, expressions and sentences may help you.
human resources
01urgent
应将宝贵的人力资
源仅应用于能够增
加业务价值的领域。
Listening and Speaking
urgent
e.g. He was
01 adj. 紧急的；急迫的
urgent in his demands.
他的要求很迫切。
Warming up
BACK
Listening and Speaking
later on
Tracy: Uh, she should be here
特蕾西：呃，今天下午晚些
later on this
时候她应该会回来。有什么
afternoon. Anything I 我可以帮您的吗？
01 can do for you?
Mr Burton: Yes, please have her call back before 3 pm