What does Sarah do?
Unit 8 Employment
Communicative Function
Listening Strategy
Useful Expressions
Notes
Useful Expressions for Making and Accepting an Apology Apologizing 1. I’m (awfully) sorry (I’m late again). 2. I do apologize for (what I’ve done). 3. I must apologize for (having taken up so much of
Useful Expressions
Notes
3. B__e_c_a__u_s_e__h__e__d_i_d_n__’t__n__o_t_i_f_y__h_e__r_e__a_r_l_i_e_r__a_b__o_u_t__q__u_i_t_t_i_n_g_.
Unit 8 Employment
Communicative Function
Unit 8 Employment
Communicative Function
Listening Strategy
Useful Expressions
Notes
2. -- I’m sorry I was late for work, Mr. Smith, but I overslept. -- How come, Linda? -- My alarm clock didn’t work this morning. -- Well, it’s OK this time. But it’s disturbing the rest of your colleagues, you know. -- Yes, I know. I won’t let it happen again. I’m sorry. -- That’s all right. Q: Why did Linda say sorry?
Unit 8 Employment
Communicative Function
Listening Strategy
Useful Expressions
Notes
3. -- I heard that John quit his job this morning. -- How do you know that? -- I overheard him talking to Ms. Jones when I passed by the office. She was very annoyed about it. -- What did John say to her? -- He apologized again and again for not notifying her earlier. Q: Why did John apologize to Ms. Jones?
What does Laura do?
Unit 8 Employment
Communicative Function
Listening Strategy
Useful Expressions
Notes
2. My name is Tim Black. I’m busy all day. Many people come to my store to buy vegetables and fruits because everything sold in my store is fresh.
trouble).
Unit 8 Employment
Communicative Function
Listening Strategy
Useful Expressions
Notes
Accepting Apologies 1. You don’t need to apologize. 2. You don’t have to say sorry. I quite understand. 3. Don’t worry. It can happen to anyone. 4. You couldn’t help it. 5. We all make mistakes. 6. It’s quite all right. Forget it. 7. It doesn’t matter. 8. Please don’t blame yourself.
Notes
2. a. A salesman. b. A grocer. c. A farmer. d. A clerk in a grocery store.
Unit 8 Employment
Communicative Function
Listening Strategy
Useful Expressions
Unit 8 Employment
Communicative Function
Listening Strategy
Useful Expressions
Notes
4. -- Mr. Baker, I can speak two foreign languages and I’m friendly on the phone. I’m the right person for the job as a secretary, I think.
What is Tim Black’s job?
Unit 8 Employment
Communicative Function
Listening Strategy
Useful Expressions
Notes
3. My name is Sarah Johnson. I work at the Dean’s office. I do filing, check e-mails, answer phone calls and so on. When a day’s work is over I’m worn out.
You’re going to hear three speakers. Guess what the speakers do. Choose the right answers.
Unit 8 Employment
Communicative Function
Listening Strategy
Useful Expressions
Listening Strategy
Useful Expressions
Notes
4. B_e__c_a_u__s_e__h_e__c_o__u_l_d_n__’_t_h__i_r_e__t_h_e__w__o__m__a_n_._
Unit 8 Employment
Communicative Function
your time). 4. Sorry to have kept you waiting.
Unit 8 Employment
Communicative Function
Listening Strategy
Useful Expressions
Notes
5. I hope you won’t mind (waiting a little longer). 6. Please forgive me for (not keeping my promise). 7. Sorry, it’s my fault. 8. I really didn’t mean (to hurt your feelings). 9. I’m awfully sorry to (have given you so much
Listen to the conversations and write down the reason why an apology is made in each case.
Unit 8 Employment
Communicative Function
Listening Strategy
Useful Expressions
Notes
1. B_e__c_a_u__s_e__h_e__d__ia__l_e_d__t_h__e__w__r_o_n_g__n__u_m__b__e_r_.
Unit 8 Employment
CommunicatStrategy
Useful Expressions
UNIT 8 Employment
Unit 8 Employment
Communicative Function
Listening Strategy
Useful Expressions
Notes
Expressing Apologies
We make apologies for various reasons, such as being late, causing inconvenience, dialing the wrong number, rendering bad service, etc. This part focuses on expressing apologies.
Listening Strategy
Useful Expressions
Notes
Identifying the Speaker’s Job The ability to identify what the speaker does is an important skill in listening comprehension. Notice that the recording does not say exactly what the speaker’s job is but we can find this out from the context.