so when we communicate
.
we share our thoughts, hopes, and knowledge with others.
Chapter 3 Communication
1. The definition of communication
➢ Western Perspective of communication ➢ Eastern perspective of communication
THE COMMUNICATION PROCESS
Feedback
Response
Source
Encoding
Channel Decoding Message
Receiver
Noise
context
Chapter 3 Communication
Class activity
Picture Analysis What are the components of communication reflected in the following picture?
Channel/Medium is the method used to deliver a message.
Receiver （信息接收者）
A receiver is any person who notices and gives some meaning to a message.
Decoding （解码） Decoding is the activity during which the receiver attaches meaning to the words or symbols he/she has received. Feedback （反馈）
Chapter 3 Communication
2. Components of communication
Sender/Source （信息源）
A sender/source is the person who transmits a message.
Message （信息）
A message is any signal that triggers the response of a receiver.
➢Western Perspective of commuChnapitecr 3aCtioommnunication
➢(西方人的观点）
In western cultures, communication is studied as the
means of transmitting ideas. Western cultures emphasize the instrumental function of communication; that is, effectiveness is evaluated in terms of success in the manipulation of others to achieve one’s personal goal.
psychological noise and semantic noise. Noise is inevitable.
(1)External Noise
Sounds that distract communicators: voices in the next room; annoying ring of someone’s cell phone in a meeting; etc. Other types of external noise that don’t involve sound: an overcrowded room or a smelly cigar (2) Physiological Noise illnesses and disabilities
An idiom
Human beings draw close to one another by their common nature, but habits and customs keep them apart.
Confucius
Learning objectives:
Chapter 3 Communication
People's behaviors are frequently interpreted symbolically, as an external representation of feelings, emotions, and internal states.
Teacher: Who can guess what it is —a small animal with four legs that people often keep as a pet and can catch mice easily?
Communication is dynamic（动态的）
Chapter 3 Communication
➢Eastern perspective of communication （东方人的观点）
Definitions of communication from many Asian countries stress harmony, which is most notable in cultures with a Confucian tradition. Eastern cultures’ understanding would define communication as a process where all parties are searching to develop and maintain a social relationship.
B
Characteristics of Communication
DYNAMIC
CONTEXTUAL
IRREVERSIBLE
SYSTEMATIC
COMMUNICATION IS…
SYMBOLIC
TRANSACTIONAL SELF-REFLECTIVE
Pre-reading Task:
Transactional
Self-reflective
Contextual
Part I
Background &
Lead-in (10 mins)
Lead-in Case: She Has Three Hands
I. Read the case and retell the story. 1. a Chinese doctor, a patient and a
c. Communication is symbolic （符号性的）
Symbols are central to the communication process because they represent the shared meanings that are communicated. A symbol is a word, action, or object that stands for or represents a unit of meaning.
Encoding （编码）
Encoding refers to the activity during which the sender must choose certain words or nonverbal methods to send an intentional message.
Channel /Medium （渠道）
Communication Defined
Components of Communication
Dynamic Systemic Symbolic Irreversible
Intercultural Communication
Defined
Forms of Intercultural Communication
Communication is an ongoing activity. It is not fixed. A word or action does not stay frozen when you communicate; it is immediately replaced with yet another word or action.
angry
Part II
Body (40min-50min)
Text A Communication
Chapter 3 Communication
COMMUNICATION
Communication is derived from the Latin word ‘communicare’, meaning to share with or to make common,
The response of a receiver to a sender’s message is called feedback.
Noise （干扰）
Noise is a term used for factors that interfere with the exchange
of messages, including external noise ，physiological noise,
Chapter Outline
Communication
and
Intercultural
Communication
Communication
Characteristics of Communication
Culture and Communication
Intercultural Communication