星级酒店客房管理制度与工作流程ROOMS DIVISIONWORK PROCEDURES & STANDARD房务部工作程序及标准HOUSEKEEPING DEPARTMENT管家部SUBJECT REF CODE项目：管家部办公室功能作用编号: HSP0001ROOMS DIVISIONWORK PROCEDURES & STANDARD房务部工作程序及标准HOUSEKEEPING DEPARTMENT管家部SUBJECT REF CODE项目：服务中心全天工作程序编号: HSP0002ROOMS DIVISIONWORK PROCEDURES & STANDARD房务部工作程序及标准HOUSEKEEPING DEPARTMENT管家部SUBJECT REF CODE项目：服务中心全天工作程序编号: HSP0002ROOMS DIVISIONWORK PROCEDURES & STANDARD房务部工作程序及标准HOUSEKEEPING DEPARTMENT管家部SUBJECT REF CODE项目：服务中心全天工作程序编号: HSP0002ROOMS DIVISIONWORK PROCEDURES & STANDARD房务部工作程序及标准HOUSEKEEPING DEPARTMENT管家部SUBJECT REF CODE项目：失物的发现及领取程序编号: HSP0003ROOMS DIVISIONWORK PROCEDURES & STANDARD房务部工作程序及标准HOUSEKEEPING DEPARTMENT管家部SUBJECT REF CODE项目：失物的发现及领取程序编号: HSP0003ROOMS DIVISIONWORK PROCEDURES & STANDARD房务部工作程序及标准HOUSEKEEPING DEPARTMENT管家部SUBJECT REF CODE项目：管家部服务员处理投诉技巧编号: HSP0004ROOMS DIVISIONWORK PROCEDURES & STANDARD房务部工作程序及标准HOUSEKEEPING DEPARTMENT管家部SUBJECT REF CODE项目：管家部楼层全天工作程序编号: HSP0005ROOMS DIVISIONWORK PROCEDURES & STANDARD房务部工作程序及标准HOUSEKEEPING DEPARTMENT管家部SUBJECT REF CODE项目：管家部楼层全天工作程序编号: HSP0005ROOMS DIVISIONWORK PROCEDURES & STANDARD房务部工作程序及标准HOUSEKEEPING DEPARTMENT管家部SUBJECT REF CODE项目：管家部楼层全天工作程序编号: HSP0005ROOMS DIVISIONWORK PROCEDURES & STANDARD房务部工作程序及标准HOUSEKEEPING DEPARTMENT管家部SUBJECT REF CODE项目 ：楼层服务员清扫客房程序 编 号 : HSP0006ROOMS DIVISIONWORK PROCEDURES & STANDARD房务部工作程序及标准HOUSEKEEPING DEPARTMENT管家部SUBJECT REF CODE项 目 ：楼层服务员清扫客房程序 编号 : HSP0006ROOMS DIVISIONWORK PROCEDURES & STANDARD房务部工作程序及标准HOUSEKEEPING DEPARTMENT管家部SUBJECT REF CODE项 目 ：楼层服务员清扫客房程序编 号 : HSP0006ROOMS DIVISIONWORK PROCEDURES & STANDARD房务部工作程序及标准HOUSEKEEPING DEPARTMENT管家部SUBJECT REF CODE项目：楼层服务员清扫客房程序编号: HSP0006ROOMS DIVISIONWORK PROCEDURES & STANDARD房务部工作程序及标准HOUSEKEEPING DEPARTMENT管家部SUBJECT REF CODE项目：楼层服务员清扫客房程序编号: HSP0006ROOMS DIVISION WORK PROCEDURES & STANDARD 房务部工作程序及标准HOUSEKEEPING DEPARTMENT管家部SUBJECT REF CODE项目：楼层中班工作程序编号: HSP0007ROOMS DIVISIONWORK PROCEDURES & STANDARD房务部工作程序及标准HOUSEKEEPING DEPARTMENT管家部SUBJECT REF CODE项目：楼层服务员夜班工作程序编号: HSP0008ROOMS DIVISIONWORK PROCEDURES & STANDARD房务部工作程序及标准HOUSEKEEPING DEPARTMENT管家部SUBJECT REF CODE项目：楼层VIP贵宾房接待服务程序编号: HSP0009ROOMS DIVISIONWORK PROCEDURES & STANDARD房务部工作程序及标准HOUSEKEEPING DEPARTMENT管家部SUBJECT REF CODE项目：楼层VIP贵宾房接待服务程序编号: HSP0009ROOMS DIVISIONWORK PROCEDURES & STANDARD房务部工作程序及标准HOUSEKEEPING DEPARTMENT管家部SUBJECT REF CODE项目：楼层加床程序编号: HSP0010ROOMS DIVISIONWORK PROCEDURES & STANDARD房务部工作程序及标准HOUSEKEEPING DEPARTMENT管家部SUBJECT REF CODE项目：楼层加床程序编号: HSP0010ROOMS DIVISIONWORK PROCEDURES & STANDARD房务部工作程序及标准HOUSEKEEPING DEPARTMENT管家部SUBJECT REF CODE项目：楼层、客房麻将出租管理程序编号:HSP0011ROOMS DIVISIONWORK PROCEDURES & STANDARD房务部工作程序及标准HOUSEKEEPING DEPARTMENT管家部SUBJECT REF CODE项目：楼层酒水保存柜工作程序编号: HSP0012ROOMS DIVISIONWORK PROCEDURES & STANDARD房务部工作程序及标准HOUSEKEEPING DEPARTMENT管家部SUBJECT REF CODE项目：楼层酒水保存柜工作程序编号: HSP0012ROOMS DIVISIONWORK PROCEDURES & STANDARD房务部工作程序及标准HOUSEKEEPING DEPARTMENT管家部SUBJECT REF CODE项目：楼层房间送餐服务程序编号: HSP0013ROOMS DIVISIONWORK PROCEDURES & STANDARD房务部工作程序及标准HOUSEKEEPING DEPARTMENT管家部SUBJECT REF CODE项 目 ：装备工作车 编号 : HSP0014ROOMS DIVISIONWORK PROCEDURES & STANDARD房务部工作程序及标准HOUSEKEEPING DEPARTMENT管家部SUBJECTREF CODE项 目 ：客房全面大扫除 编 号 : HSP0015ROOMS DIVISIONWORK PROCEDURES & STANDARD房务部工作程序及标准HOUSEKEEPING DEPARTMENT管家部SUBJECT REF CODE项 目 ：客房全面大扫除编 号 : HSP0015ROOMS DIVISION WORK PROCEDURES & STANDARD 房务部工作程序及标准HOUSEKEEPING DEPARTMENT管家部项目：清洁灯罩编号: HSP0016房务部工作程序及标准HOUSEKEEPING DEPARTMENT管家部SUBJECT REF CODE项目：清洁电话机工作编号: HSP0017房务部工作程序及标准HOUSEKEEPING DEPARTMENT管家部SUBJECT REF CODE项目：客房衣柜、百叶门清洁编号: HSP0018ROOMS DIVISIONWORK PROCEDURES & STANDARD房务部工作程序及标准HOUSEKEEPING DEPARTMENTSUBJECT REF CODE项 目 ：客房门清洁 编 号 : HSP0019ROOMS DIVISIONWORK PROCEDURES & STANDARD房务部工作程序及标准HOUSEKEEPING DEPARTMENT管家部SUBJECTREF CODE项 目 ：清洗客房的镜子和玻璃 编 号 : HSP0020。