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Enquiry from customer 询盘回复范文

如何有效的回复询盘
Enquiry from customer
Dear Supplier,
Season Greetings!
We are currently looking to expand our product line including memory foam mattresses and pillows.
I need the price and specifications of this product, please send me more details.
I will come to China next month.In the meantime,I would like to collect as much information as possible on pattern and specifications.
Looking forward to your quick reply.
Best Regards!
Ananyev Smekhov
Purchases/Corporate services
DROBEX LTD
309517, Russia, Belgorodskaya obl., Stary Oskol, mkr. Veseny, 12B, room 24
309517 Stary Oskol
RUSSIA
Tel.: +7-4725450767
Reply to above
Dear Ananyev Smekhov,
We are glad to know that you will expand your business line on memory foam mattress &memory foam pillow.Believe we can serve you better and better in near future.
First,Please refer to the attachments for your reference.
It is great that you will come to China for business.Please kindly arrange your schedule to visit our factory.We hope we can have a close talk face to face.Then we could show you our production lines and sample room.
We Are confident that it will make our cooperation smoothly.
When your visit schedule is available,please kindly let me know.
Best Regards,
Water
Notes,
1.客户计划拓展业务,对公司的产品标示感兴趣或者看好公司产品的前景,表示要访问中国,并且要来参观工厂。

2.针对这样的询盘,主要是分析客户的目的和需求,抓住重点词和主要意思,比如“Expand,Collate price and specification”.根据获取的信息,有步骤、有的放矢地回复邮件。

3.在邮件中,对客户表示出诚意、细致。

同时展示出公司主要的实力,以增加客户对公司的了解,增强合作的信心。

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