从事质量多年,但在交流的时候仍会对一些术语(英文简称)搞不清楚,现普及一下ﻫ部门名称的专有名词QS:Quality system品质系统CS:CoutomerSevice 客户服务QC:Qualitycontrol品质管理IQC:Incoming quality control进料检验LQC:LineQuality Control 生产线品质控制ﻫIPQC:Inprocessqualitycontrol制程检验FQC:Finalquality control 最终检验OQC:Outgoing quality control出货检验ﻫQA:Quality assurance品质保证ﻫSQA:Source(supplier)Quality Assurance 供应商品质保证(VQA)ﻫCQA:CustomerQuality Assurance客户质量保证PQA rocess Quality Assurance制程品质保证ﻫQE:Quality engineer 品质工程ﻫCE:componentengineering零件工程EE:equipment engineering设备工程ME:manufacturingengineering制造工程ﻫTE:testing engineering测试工程PPE roduct Engineer产品工程IE:Industrial engineer工业工程ﻫADM: Administration Department行政部ﻫR MA:客户退回维修ﻫCSDI:检修PC:producingcontrol生管ﻫMC:mater control物管GAD: GeneralAffairsDept总务部ﻫA/D: Accountant /Finance Dept会计ﻫLA B:Laboratory实验室ﻫDOE:实验设计ﻫHR:人资ﻫPMC:企划ﻫRD:研发ﻫW/H:仓库ﻫSI:客验PD:Product Department生产部PA:采购(PUR: PurchaingDept)SMT:Surfacemount technology表面粘着技术ﻫMFG:Manufacturing 制造ﻫMIS:Management information system 资迅管理系统ﻫDCC:document controlcenter文件管制中心ﻫ厂内作业中的专有名词ﻫQT:Qualitytarget品质目标ﻫQ P:Quality policy目标方针QI:Qualityimprovement品质改善ﻫCRITICAL DEFECT:严重缺点(CR)MAJOR DEFECT:主要缺点(MA)ﻫMINOR DEFECT:次要缺点(MI)MAX:Maximum最大值MIN:Minimum最小值DIA iameter直径DIMimension尺寸ﻫLCL:Lower control limit管制下限UCL:Upper control limit管制上限EMI:电磁干扰ﻫESD:静电防护ﻫEPA:静电保护区域ECN:工程变更ﻫECO:Engineering change order工程改动要求(客户)ECR:工程变更需求单CPI:Continuous ProcessImprovement连续工序改善ﻫCompatibility:兼容性Marking:标记ﻫDWG rawing图面ﻫStandardization:标准化ﻫConsensus:一致Code:代码ﻫZD:Zero defect零缺点ﻫTolerance:公差ﻫSubjectmatter:主要事项ﻫAuditor:审核员ﻫBOM:Bill ofmaterial物料清单ﻫRework:重工ﻫID:ident ification识别,鉴别,证明ﻫPILOTRUN: (试投产)FAI:首件检查ﻫFPIR:First Piece Inspection Report首件检查报告FAA:首件确认ﻫSPC:统计制程管制ﻫCP: capability index(准确度)ﻫCPK: capabil ityindex of process(制程能力)ﻫPMP:制程管理计划(生产管制计划)MPI:制程分析DASefects AnalysisSystem缺陷分析系统ﻫPPB:十亿分之一ﻫFlux:助焊剂ﻫP/N:料号ﻫL/N:Lot Number批号Version:版本ﻫQuantity:数量ﻫValid date:有效日期MIL-STD:Military-Standard军用标准ICT: In Circuit Test (线路测试)ﻫATE:Automatic Test Equipment自动测试设备ﻫMO:Manafacture Order生产单T/U:Touch Up (锡面修补)ﻫI/N:手插件ﻫP/T:初测F/T: FunctionTest(功能测试-终测)AS 组立P/K:包装ﻫTQM:T otal qualitycontrol全面品质管理MDA:manufacturingdefect analysis制程不良分析(ICT)ﻫRUN-IN:老化实验HI-pot:高压测试FMI:Frequency Modulation Inspect高频测试DPPM:Defect Part Per Millionﻫ(不良率的一种表达方式:百万分之一) 1000PP M即为0.1%Corrective Action:(CAR改善对策)ﻫACC:允收ﻫREJ:拒收ﻫS/S:Sample s ize抽样检验样本大小SI-SIV:Special I-Special IV特殊抽样水平等级CON:Concession/Waive特采ﻫISO:国际标准化组织ﻫISA:IndustrySt andardArchitecture工业标准体制结构OBA:开箱稽核FIFO:先进先出ﻫPDCA:管理循环ﻫPlan docheck action计划,执行,检查,总结WIP:在制品(半成品)ﻫS/O:Sales Order(业务订单)P/O:Purchase Order (采购订单)P/R: PurchaseRequest(请购单)ﻫAQL:acceptable quality level允收品质水准LQL;Limiting qualitylevel最低品质水准ﻫQVL:qualified vendor list合格供应商名册AVL :认可的供货商清单(Approved Vendor List)ﻫQCD: Quality cost delivery(品质,交期,成本)ﻫMPM:Manufacturing project management制造专案管理ﻫKPI:Key performanceindicate重要绩效指标MVT:Manufacturing Verification Test制造验证试产ﻫQ/R/S:Quality/Reliability/Service质量/可靠度/服务ﻫSTL:ship to line(料到上线)NTF:Notroublefound误判ﻫCIP:capacity improvement plan(产能改善计划)ﻫMRB:material review board(物料审核小组)MRB:Material rejectbill退货单JIT:justin time(即时管理)5S:seiri seiton seisoseiketsu shitsukeﻫ(整理,整顿,清扫,清洁,修养)ﻫSOP:standardoperationprocess(标准作业程序)SIP:Specification inspection process制程检验规格TOP:TestOperation Process(测试作业流程)ﻫWI: working instruction(作业指导书)SMD:surface mounting device(表面粘着原件)ﻫFAR:failure aualysisreport故障分析报告CAR:Corrective action report改善报告ﻫBPR:企业流程再造(Business Process Reengineering)ﻫISAR:首批样品认可(Initial Sample Approval Request)-JIT:实时管理(Just InTime)ﻫQCC:品管圈(Quality Control Circle)EngineeringDepartment(工程部)TQEM: TotalQuality Environment Managementﻫ(全面品质环境管理)PD: Production Department (制造)LOG: Logistics(后勤支持) ﻫShipping:(进出口)AOQ:Average Output Quality平均出货质量ﻫAOQL:Average Output Quality Level 平均出货质量水平ﻫFMEA:failuremodel effectivenessanalysis失效模式分析CRB:Change Review Board(工程变更会议)CSA:Customer SimulateAnalysis客户模拟分析SQMS:Supplier Quality Management System供应商品质管理系统QIT: Quality Improvement Team品质改善小组QIP:Quality ImprovementPlan品质改善计划ﻫCIP:Continual Improvement Plan持续改善计划M.Q.F.S:Material Quality FeedbackSheet (来料品质回馈单)SCAR: SupplierCorrective Action Report(供货商改善对策报告)ﻫ8D Sheet: 8Disciplines sheet( 8D单)PDCA:PDCA (Plan-Do-Check-Action)(管理循环)MPQ: Material Packing Quantity(物料最小包装量)DSCN: DeliverySchedule ChangeNotice(交期变更通知)QAPS:QualityAssurance Process Sheet(品质工程表)ﻫDRP :运销资源计划(DistributionResource Planning)DSS:决策支持系统(Decision Support System)EC:电子商务(Electronic Commerce)EDI :电子资料交换(Electronic Data Interchange)ﻫEIS :主管决策系统(ExcutiveInformation System)ERP:企业资源规划(Enterprise Resource Planning)FMS:弹性制造系统(Flexible Manufacture System)ﻫKM:知识管理(Knowledge Management)4ﻫL:逐批订购法(Lot-for-Lot)LTC :最小总成本法(Least Total Cost)LUC:最小单位成本(LeastUnitCost)ﻫMES:制造执行系统(Manufacturin gExecution System)ﻫMPS :主生产排程(Master ProductionSchedule) MRP :物料需求规划(Material Requirement Planning)ﻫMRPⅡ:制造资源计划(Manufacturing Resource Planning)ﻫOEM :委托代工(Original EquipmentManufacture)ODM :委托设计与制造(OriginalDesign & Manufacture)OLAP:线上分析处理(On-Line Analytical Processing)ﻫOLTP:线上交易处理(O n-Line Transaction Processing)OPT :最佳生产技术(Optimized ProductionTechnology)ﻫPDCA:PDCA管理循环(Plan-Do-Check-Action)ﻫPDM:产品数据管理系统(Product Data Management))ﻫRCCP:粗略产能规划(RoughCutCapacityPlanning)SCM :供应链管理(Supply Chain Management)SFC :现场控制(Shop FloorControl)ﻫTOC:限制理论(Theoryof Con straints)ﻫTQC :全面品质管制(TotalQuality Control)FYI/R:for your information/reference仅供参考ﻫASAP:尽快ﻫS/T:Standard time标准时间TPM:totalproduction maintenance:全面生产保养ﻫESD Wrist strap:静电环ﻫIT:information technology信息技术,资讯科学CEO:Chief Executive Officer执行总裁COO:Chief Operaring Officer首席业务总裁ﻫSWOT:Strength,Weakness,Opportunity,Threat优势﹐弱点﹐机会﹐威胁Competence:专业能力ﻫCommunication:有效沟通ﻫCooperation:统御融合ﻫVibration Testing:振动测试ﻫIDP:Individual Development Plan个人发展计划ﻫMRP:Material Requirement Planning物料需求计划MAT'S:Material材料LRR:Lot Rejeet Rate批退率ATIN:Attention知会3C:Computer ,Communication , Consumerelectronicﻫ消费性电子5W1H:When, Where, Who,What , Why ,Hoﻫ5M: Man, Machine ,Material ,Method, Measurementﻫ人,机器,材料,方法,测量4ﻫMIE: Man,Material,Machine,Method,Environmentﻫ人力,物力,财务,技术,时间(资源)7M1I:Manpower ,Machine , Material,Method,Market, Management,Money , Informationﻫ人力,机器,材料,方法,市场,管理,资金, 资讯1Accuracy准确度2 Action 行动3ﻫActivity 活动4ﻫAnalysis Covariance协方差分析5ﻫAnalysis of Variance 方差分析6ﻫApproved承认7 Attribute 计数值8ﻫAverage平均数9Balancesheet 资产负债对照表10 Binomial二项分配11Brainstorming Techniques脑力风暴法12CauseandEffect Matrix 因果图(鱼骨图)1ﻫ3CL:CenterLine中心线ﻫ14 Check Sheets 检查表15ﻫComplaint投诉16 Conformity合格(符合)17ﻫControl 控制18Control chart控制(管制)图19ﻫCorrection 纠正20Correlation Methods 相关分析法21ﻫCPI:continuouse Process Improvement连续工序改善22ﻫCrossTabulationTables 交叉表23ﻫCS: Customer Sevice 客(户)服(务)中心24ﻫDSA: Defects Analysis System 缺陷分析系统25Data 数据Description:品名26DCC: DocumentControlCenter 文控中心ﻫ27Decision决策、判定28 Defectsper unit 单位缺点数29ﻫDescription 描述3ﻫ0Device 装置31Do执行32ﻫ DOE:Design ofExperiments 实验设计33ﻫ Element 元素34Engineering recbnology工程技ﻫ35 Environmental 环境36Equipment设备37Estimated accumulative frequency 计算估计累计数3ﻫ8 E EquipmentVariation 设备变异39ﻫExternal Failure外部失效,外部缺陷40FA:Failure Analysis 失效分析41Factcontrol 事实管理42Fatigue 疲劳43FMEA: FailureMode andEffect Analysis失效模式与效果分析44FPFirst-Pass Yield(第一次通过)合格率45ﻫFQA: Final Quality Assurance最终品质保证46ﻫFQC: FinalQualitycontrol最终品质控制ﻫ47Gauge system测量系统4ﻫ8Grade 等级ﻫ49 Histogram 直方图50Improvement 改善51 Initialreview先期审查52 Inspection 检验53ﻫInternalFailure 内部失效、内部缺陷54ﻫIPQC:In Process Quality Control 制程品质控制55ﻫIQC:Incomming Quality Control 来料品质控制ﻫ56IS InternationalOrganization for Standardization国际标准化组织5ﻫ7LCL: Lower Control limit 管制下限ﻫ58LQC:Line Quality Control生产线品质控制59 LSL:Lower Size Limit 规格下限60ﻫMachine 机械61ﻫManage 管理62ﻫMaterials 物料6ﻫ3Measurement 测量64 Median 中位数65MSA: Measurement System Analysis测量系统分析66Occurrence发生率6ﻫ7OperationInstruction作业指导书6ﻫ8Organization 组织69 Parto 柏拉图70ﻫPPM arts per Million(百万分之)不良率71ﻫPlan 计划72 Policy方针73 Population 群体74PQA:Process QualityAssurance制程品质保证75ﻫPractice 实务(践)76 Prevention预防77 Probability 机率7ﻫ8Probability density function机率密度函数79Procedure流程80Process过程81ﻫProcesscapability analysis制程能力分析(图) 82ﻫP rocesscontrol andProcesscapability制程管制与制程能力83 Product产品84ﻫProduction生产85Projects 项目86QA: Quality Assurance 品质保证ﻫ87QC: Quality Control品质控制88 QE:Quality Engineering 品质工程89ﻫQFD:Quality Function Desgin品质机能展开(法)90ﻫQuality质量91Quality manual 品质手册92ﻫQuality policy 品质政策(质量方针)93Random experiment 随机试验94 Random numbers 随机数ﻫ95 R:Range 全距(极差)96 Reject拒收97 Repair 返修98 Repeatusility 再现性99ﻫReproducibility再生性100 Requirement 要求101 Responsibilities职责102 Review 评审ﻫ103 Reword 返工104ﻫRolled yield 直通率105 RPN:RiskPriority Number 风险系数106Sample抽样,样本107Samplespace样本空间108 Samplingwith replacement放回抽样109ﻫSampling withoutrepl acement 不放回抽样110ﻫScatter diagram 散布图分析111 Scrap 报废112 Simple random sampling简单随机取样113ﻫSize规格114 SL:Size Line 规格中心线115 Stratified random sampling分层随机抽样116SOP:Standard Operation Procedure 标准作业书ﻫ117SPC: Sta tistical Process Control 统计制程管制118 Specification规范ﻫ119SQA:Source(Supplier)Quality Assurance 供货商品质保证120 Stage sampling 分段随机抽样121 Standard Deviation 标准差122Sum of squares 平方和ﻫ123Taguchi-method田口(试验)方法124ﻫTheory 原理125TQC:Total Quality Control 全面品质控制126TQM: TotalQuality Management 全面品质管理127ﻫTraceablity 追溯128 Training 培训129UCL: Upper Control Limit 管制(控制)上限130 USL: Upper Size Limit规格上限131 Validation 确认132Variable 计量值133 Verification验证134ﻫVersion版本135 VOC:Voice ofCustomer 客户需求136 VOE: Voice of Engineer工程需求ﻫ137Inventorystock report:庫存清单报告138 Sales order report:出货报告ﻫ质量人员名称类QC quality control品质管理人员ﻫFQC finalquality control 终点质量管理人员ﻫIPQC in processquality control制程中的质量管理人员OQCoutputquality control 最终出货质量管理人员ﻫIQC incoming quality con trol 进料质量管理人员TQC total quality control 全面质量管理ﻫPOCpassage quality control 段检人员ﻫQA qualityassurance质量保证人员OQA outputqualityassurance 出货质量保证人员QEqualityengineering 质量工程人员ﻫ质量保证类FAIfirst article inspection新品首件检查FAA first article assurance 首件确认CP capability index 能力指数ﻫCPKcapabilityprocess index模具制程能力参数ﻫSSQAstandardized supplier qualityaudit 合格供货商质量评估ﻫFMEA failuremodel effectiveness analysis 失效模式分析ﻫﻫFQC运作类AQLAcceptable Quality Level 运作类允收质量水平S/S Samplesize 抽样检验样本大小ﻫACC Accept允收REEReject拒收ﻫCRCritical 极严重的MAJ Major 主要的ﻫMIN Minor 轻微的Q/R/S Quality/Reliability/Service 质量/可靠度/服务ﻫP/NPart Number料号L/NLot Number批号AODAccept On Deviation特采ﻫUAI UseAs It 特采ﻫFPIR First PieceInspection Report首件检查报告ﻫPPM Percent PerMillion 百万分之一ﻫ制程统计品管专类ﻫSPC Statistical ProcessControl 统计制程管制SQC StatisticalQuality Control 统计质量管理GRR Gauge Reproductiveness & Repeatability量具之再制性及重测性判断量可靠与否DIM Dimension 尺寸DIA Diameter直径NNumber 样品数ﻫ其它质量术语类ﻫQIT Quality Improvement Team质量改善小组ﻫZD Zero Defect 零缺点ﻫQI QualityImprovement 质量改善ﻫQPQuality Policy 目标方针ﻫTQM TotalQualityManagement 全面质量管理ﻫRMA Return MaterialAudit 退料认可7ﻫQCTools7 QualityControl Tools 品管七大手法ﻫ通用之件类ECN Engineering Change Notice 工程变更通知(供货商)ECO Engineering Change Order工程改动要求(客户)PCN Process Change Notice 工序改动通知PMPProduct ManagementPlan生产管制计划SIPStandard InspectionProcedure制程检验标准程序ﻫSOP Standard Operation Procedure制造作业规范ﻫISInspection Specification 成品检验规范BOM Bill Of Material物料清单ﻫPS Package Specification 包装规范SPEC Specification规格DWG Drawing图面系统文件类ﻫES Engineering Standard工程标准CGOO ChinaGeneralPCE龙华厂文件ﻫIWSInternationalWorkman Stan dard 工艺标准ISO InternationalStandardOrganization 国际标准化组织GSGeneral Specification一般规格ﻫﻫ部类ﻫPMC Production &Material Control生产和物料控制PCC Product controlcenter 生产管制中心PPC Production Plan Control 生产计划控制ﻫMCMaterial Control 物料控制DC DocumentCenter 资料中心ﻫQE Quality Engineering质量工程(部)QA Quality Assurance 质量保证(处)QCQualityControl 质量管理(课)ﻫPDProduct Department生产部ﻫLAB Laboratory实验室ﻫIE Industrial Engineering 工业工程R&D Research &Design 设计开发部ﻫ生产类ﻫPCsPieces 个(根,块等)ﻫPRS Pairs 双(对等)ﻫCTN Carton 卡通箱PAL Pallet/skid栈板ﻫPO Purchasing Order采购订单ﻫMO Manufacture Order 生产单D/C Date Code 生产日期码ID/C Identification Code(供货商)识别码SWR SpecialWork Request特殊工作需求ﻫL/N LotNumber 批号P/N PartNumber 料号OEM Original Equipment Manufacture原设备制造ﻫPC PersonalComputer 个人计算机CPUCentralProcessing Unit中央处理器ﻫA.S.A.P AsSoon AsPossible 尽可能快的E-MAILElectrical-Mail电子邮件ﻫN/A Not Applicable不适用ﻫQTYQuantity数量ﻫI/Oinput/output 输入/输出NG Not Good不行,不合格C=0 Critical=0 极严重不允许APP Approve核准,认可,承认ﻫCHKCheck确认ASS'Y Assembly 装配,组装T/PTrue Position真位度5WIH When, Where,Who, What,Why, How to6M Man, Machine, Material,Method, Measurement, Message4MTH Man,Material,Money, Method,Time, How 人力,物力,财务,技术,时间(资源)SQA Strategy Quality Assurance 策略质量保证ﻫDQADesignQuality Assurance 设计质量保证ﻫMQA Manufacture Quality Assurance制造质量保证SSQA Salesand service QualityAssurance销售及服务质量保证ﻫLRR Lot Reject Rate 批退率ﻫSPS Switchingpower supply 电源箱DT Desk Top 卧式(机箱)ﻫMT Mini-Tower 立式(机箱)DVDDigitalVideo DiskﻫVCDVideo Compact DiskLCDLiquid Crystal DisplayCAD Computer Aided DesignﻫCAM Computer Aided ManufacturingﻫCAE Computer Aided EngineeringﻫPCB Printed Circuit Board 印刷电路板ﻫCAR Correction Action Report 改善报告ﻫNG Not Good 不良ﻫWDR Weekly Delivery Requirement周出货要求ﻫPPM PercentPer Million百万分之一ﻫTPM Total Production Maintenance全面生产保养MRPMaterial Requirement Planning物料需计划OSOperationSystem操作系统ﻫTBA ToBe Assured 待定,定缺ﻫD/CDrawing ChangeP/PPlans &ProcedureﻫEMIElectrical-MusicIndustry电子音乐工业Electrical Magnetic Interference电子干扰ﻫRFI Read Frequency Input读频输入ﻫMMC Maximum Material ConditionﻫMMS Maximum Material Size LMC Least Material ConditionLMS LeastMaterial SizeLED lighting-emitting diode发光二极管QBR QuarterBusiness RecordﻫCIPContinuousimprovement process FGI ForecastedGoalInventoryﻫCNCComputerizednumeral controllerB2C Business to customerB2B Businessto businessAVL ApprovedvendorlistﻫPOP Procedureof packagingEOL End of lifeﻫVDCS Vender defect correctingsheetPDCS Process defect correcting sheetﻫGRN Goods receiving noteA/R Accounting receivableA/P Accounting payable有关ISO质量的术语发布日期:2007-10-10 浏览次数:2369核心提示:3.1 有关质量的术语 3.1.1 质量 quality 3.1.2 要求requirement 3.1.3 等级 grade 3.1.4顾客满意customer satisfaction 3.1.5 能力cap ability 3.2有关管理的术语 3.2.1 体系(系统) system 3.2.2 管理体系 ma nagement system 3.2.3 质量管理体系quality management3.1.33.1 有关质量的术语ﻫ3.1.1质量qualityﻫ3.1.2 要求requirementﻫ3.1.4顾客满意 customer satisfactionﻫ3.1.5 能力 capabil等级 gradeﻫity3.2有关管理的术语3.2.1 体系(系统) systemﻫ3.2.2 管理体系 management systemﻫ3.2.3 质量管理体系 quality management systemﻫ3.2.4 质量方针quality policyﻫ3.2.5 质量目标 qualityobjectiveﻫ3.2.6管理managementﻫ指挥和控制组织(3.3.1)的协调的活动注:在英语中,术语“management”有时指人,即具有领导和控制组织的职责和权限的一个人或一组人。