1.Know what communication really is. Communication is the process of transferring signals/messages between a sender and a receiver through various methods (written words, nonverbal cues, spoken words). It is also the mechanism we use to establish and modify relationships.
Part1: Understanding the Basics of
20
Communication Skills
3.Practice. Developing advanced communication skills begins with simple interactions. Communication skills can be practiced every day in settings that range from the social to the professional. New skills take time to refine, but each time you use your communication skills, you open yourself to opportunities and future partnerships.
4
10 Thought: First, information exists in the mind of the
sender. This can be a concept, idea, information, or feeling.
Encoding: Next, a message is sent to a receiver in words or other symbols.
Communication
Group member: 王明芳，陈丹阳，谢颜，章君
Communication
Group member: 王明芳，陈丹阳，谢颜，章君
Communication
among us
sugge stion
definition process
survey analysis
Definition:
Part1: Understanding the Basics of
20
Communication Skills
2.Have courage to say what you think. Be confident in knowing that you can make worthwhile contributions to conversation. Take time each day to be aware of your opinions and feelings so you can adequately convey them to others. Individuals who are hesitant to speak because they do not feel their input would be worthwhile need not fear. What is important or worthwhile to one person may not be to another and may be more so to someone else.
us, then analysis the result and give our suggestions to
solve the problems.
time:this Monday
division of labor: 问卷编写：章君
its big tile-like icons, and pushes things further with some neat features
问卷发放，回收：王明芳，陈丹阳，谢颜，章君
问卷统计；王明芳，谢颜，章君
ppt制作：章君 谢颜
4 Results of the questionnaire
9
5
Gender ratio
02
ABC
＊Good communication skills
7
Conversations with strangers of the same age
6
By and large,
Communication (rom Latin
commūnicāre, meaning "to
share") is a purposeful
activity of exchanging
information and meaning
across space and time
8
The first self-introduction
14
＊Communication skills under different situation
1
2
3
11
4
Common way to communicate
15
With friends, classmates conflict
16
or dispute
verbal communication.
body language, eye contact, sign language and haptic communication.
Other examples are media content such as pictures, graphics, sound, and writing.
16
•自信一点，多与人沟通，相 信自己 •沟通要坦率 •敢于走出第一步、勇敢 •用心 •长得帅就得多沟通 •多看多说
20
How to Develop Good Communication Skills
Part1: Understanding the Basics of
20
Communication Skills
Part 2 : Engaging Your Audience
14
3.Don’t send mixed messages. Make your words, gestures, facial expressions and tone match. Disciplining someone while smiling sends a mixed message and is therefore ineffective. If you have to deliver a negative message, make your words, facial expressions, and tone match the message.
Part 2 : Engaging Your Audience
14
1.Make eye contact. Whether you are speaking or listening, looking into the eyes of the person with whom you are conversing can make the interaction more successful. Eye contact conveys interest and encourages your partner to be interested in you in return.
Part 2 : Engaging Your Audience
14
4.Be aware of what your body is saying. Body language can say so much more than a mouthful of words. An open stance with arms relaxed at your sides tells anyone around you that you are approachable and open to hearing what they have to say.
Part 2 : Engaging Your Audience
14
e gestures. These include gestures with your hands and face. Make your whole body talk. Use smaller gestures for individuals and small groups. The gestures should get larger as the group that one is addressing increases in size.
Questionnaire survey
9
object:students in ZHEJIANG A&F UNIVERSITY
place: library, Teaching Building, dormitory A&C
aim:investigate the situation of the communication among
SHOT/ OWERFUL
21
communication barriers
suggestions
•多多面对面，寻找内心的声音 •少用手机登电子产品，主动交流，远离三 屏 •寻求共同爱好， •度 •双方都积极找话题，尽量聊了开来 •多组织大家在一起的活动 •不要约束 •凡事不要斤斤计较，多学会倾听 •说话也要三思而后行 •多点换位思考，包容，放开自己的心态