as soon as possible. 4. I hope my suggestions will be taken into
consideration to improve the situation.
开头段：说明与收信人关系， 并表明写作意图
主体段：投诉原因（有理有据） 提出拟对如何改进或解决问题的建 议，或清楚表明你希望问题如何得 到解决。
结尾段：表达希望快速解决的强烈愿望 对有关人员的努力表示感谢 希望尽快得到满意的答复
开头段：
1. I am writing to you to complain about… 2. I am writing to express my dissatisfaction
结尾段： 1. I sincerely hope that iystem…(检讨管理制度) 2. I look forward to a day when we could… 3. I do hope that the problems will be solved
2. To reverse this situation, it is advisable/ desirable/ recommended/ suggested that…
3. To improve the situation, it is advisable to take the following measures. For one thing, … For another, …
with… 3. I am afraid that I have to inform you
that… 4. I am completely disappointed to find…
5. 主体段： 6. There are some problems with … that I
wish to bring to attention. In the first place, … In the second place,…