CHAIN MANAGEMENT PLAN-SOURCE-MAKE-DELIVER-MEASURE
• SUPPLY CHAIN INFRASTRUCTURE
• TRANSFER OF INFORMATION, MATERIALS AND CASH
• DEMAND MANAGEMENT
LEVEL I METRICS
PERFECT ORDER FULFILLMENT - %
DELIVERED COMPLETE WITH ALL ITEMS ON THE ORDER IN THE QUANTITY REQUESTED
DELIVERED ON TIME TO CUSTOMER’S REQUEST DATE
COST MATERIAL ACQUISITION COST CASH TO CASH CYCLE TIME TOTAL INVENTORY DAYS OF SUPPLY ASSET TURNS
LEVEL I METRICS
DELIVERY PERFORMANCE - %
THE PERCENTAGE OF ORDERS THAT ARE FULFILLED ON OR BEFORE THE CUSTOMER’S REQUESTED DATE
DEVELOPED AND ENDORSED THE SCOR (SUPPLY CHAIN OPERATIONS REFERENCE MODEL) AS A CROSS INDUSTRY STANDARD FOR SCM
SPECIAL INDUSTRY GROUPS
AEROSPACE AND DEFENCE COMPUTERS & ELECTRONICS
ELEMENTS OF SUPPLY CHAIN MANAGEMENT PLAN-SOURCE-MAKE-DELIVER
SUPPLY OR MANUFACTURING PROCESS
FACTORY SCHEDULING INVENTORY MANAGEMENT LEAD TIME REDUCTION
供应链评估指标
DEFINITION OF A SUPPLY CHAIN
A SUPPLY CHAIN COVERS THE FLOW OF MATERIALS, INFORMATION AND CASH ACROSS THE ENTIRE ENTERPRISE
SUPPLY CHAIN MANAGEMENT IS THE INTEGRATED PROCESS OF PLANNING, SOURCING, MAKING AND DELIVERING PRODUCT, FROM RAW MATERIAL TO END CUSTOMER
EQUIPMENT PHARMACEUTICALS & CHEMICALS UTILITIES - TELECOMMUNICATIONS RETAIL - CONSUMER PACKAGED GOODS DEFENSE AND INDUSTRIAL SEMICONDUCTORS
SCOR MODEL
DELIVERED IN PERFECT CONDITION WITH THE CORRECT CONFIGURATION AND COMPLETE & ACCURATE DOCUMENTATION
LEVEL I METRICS
PRODUCTION FLEXIBILITY - DAYS
THE NUMBER OF DAYS REQUIRED TO ACHIEVE AN UNPLANNED, SUSTAINABLE 20% INCREASE IN PRODUCTION
PRACTICES IDENTIFY SOFTWARE SOLUTIONS
LEVEL I METRICS
DELIVERY PERFORMANCE PERFECT ORDER FULFILLMENT PRODUCTION FLEXIBILITY TOTAL SUPPLY CHAIN MANAGEMENT
LOGISTICAL PROCESS
TRANSPORTATION, WAREHOUSING, DISTRIBUTION, DELIVERY
GLOBAL PERFOMANCE MEASUREMENTS SCOR
SUPPLY CHAIN COUNCIL (SCC)
SCC IS AN INTERNATIONAL PROFESSIONAL BODY FOR SUPPLY CHAIN MANAGEMENT (SCM) SYSTEMS AND PRACTICES
BUSINESS PROCESS REENINEERING
‘AS IS’ TO ‘TO BE’
METRICS BENCHMARKING IMPLICATIONS BEST PRACTICE ANALYSIS PROCESS REFERENCE MODEL
BASED ON ‘BEST IN CLASS’ RESULTS CHARACTERIZE MANAGEMENT
• CUSTOMER ORDER MANAGEMENT PROCESS • FORECASTING • CUSTOMER PARTNERSHIPS
• SOURCING
• SELECTING, QUALIFYING, PARTNERING, MEASURING AND PROVIDING FEEDBACK TO KEY SUPPLIERS
LEVEL I METRICS
TOTAL SUPPLY CHAIN MANAGEMENT COST - $’s
SUM OF COSTS OF: ORDER MANAGEMENT MATERIALS ACQUISITION INVENTORY CARRYING SUPPLY CHAIN - FINANCE, PLANNING
AND MIS
LEVEL I METRICS
MATERIAL ACQUISITION COST - $’s