Reception Etiquettes ❖Reception ❖Guidence
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The basic procedures
1.Greetings
2.Confirm his identity and ask him whether he has maked a reservation（预约）
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Specifics For Men's Business Casual
• Socks: Do wear dark socks, midcalf （小腿肚） length so no skin is visible when you sit down.
• Shoes: Leather shoes should be worn.
Correct length of Trousers
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Specifics For Men's Business Casual
Wrong pattern of shoes
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Specifics For Women's Business Casual
Pants/Skirts: Women can wear casual pants or skirts.Neither should be tight.
❖Shirts/Sweaters: In addition to tailored s hirts or blouses, tailored knit sweaters an d sweater sets are appropriate business c asual choices for women.
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How to receive the unexepected guest？
First of all, you should give the guest some drink enthusiastically
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How to receive the unexepected guest？
Skirt Lengths: Often vary from season to season. Avoid extreme trends, especially with short lengths.
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Specifics For Women's Business Casual
❖Shoes: Shoes should be leather or microfi ber(超细纤 维). Regardless of style, avoid extremes. Make certain you can walk comfortably in your shoes.
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3.Contact respondents
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How to say "hello"
3S principles：
1.Stand up 2.See 3.Smile
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On the basis of 3S, you can say：
Good morning .Good afternoon May I help you? Excuse me! May I have your name,please? Just a moment ,please!
The Etiquettes of
Businees
BY 广外621
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Contents
1
Business attire
2
Reception Manner
3
Telephone Manner
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Business Attire(服饰）
❖Specifics For Men's Business Casual
• Jewelry: Wear a conservative watch. If you choose o wear other jewelry, be conservative. Removing e arrings is always a safe bet.
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Specifics For Men's Businesห้องสมุดไป่ตู้ Casual
Correct tie length - Up to belt level / waist
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Specifics For Men's Business Casual
Correct sleeve length of shirt
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Specifics For Men's Business Casual
Second, you need to ask the guest's
identity
name
the place of work
position
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How to receive the unexepected guest？
❖Then, you should understand the intention of the guests,and say:Wait a minute ,please!I will go to see whether general manager in the office .
❖Specifics For Women's Busine ss Casual
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Specifics For Men's Business Casual
❖Ties: Ties are generally not necessary for business casual.
• Shirts: Longsleeved shirts are considered dressier than shortsleeved and are appropriate even in sum mer. Choosing white or light blue solid, or conserva tive stripes（条纹布） is your safest bet.