PERSONAL DATA
Name Jack
LANGUAGE CAPABILITY Chinese Mandarin / English
GENDER Male
DATE OF BIRTH 05/30/1982
CONTACT MEANS
MOBILE XXX-XXX-XXXXX
E-MAIL (personal)***************
EDUCATION & PROFESSIONAL TRAINING
Duration University / College Major in
2001-2004 XXXXXX Bachelor of Mechanical &
Electronics Engineering PROFESSIONAL SPECIALTY
-Familiar with the MECHANICAL process of lamination, drill and inner layer，problem analysis and solve it.
-Evaluate the CCL&PP of Nanyan，CITEQ and other company, know the key performance of them
-Have plant management of lamination and drill process, grasp the key of production management
-Familiar with new process set up and new material evaluation flow
-Have 3 year experience of customer service, have good communication skill in this field.
EMPLOYMENT RECORD
07/2010-Present TRSCL Electronics Co., Ltd. (located in Hangzhou )
Position: Customer Service Supervisor
(Report to Manager)
(It is the 4th MECHANICAL company in the world, main products include TFT, HDD, NB, Server and other HDI Products. There is over 5,000 employee in Wuxi. )
Key Responsibilities:
-Solve customer complaint(Include xx, xxi, xxxy and other famous brands)
-Routine quality report and other after-sales service
-Failure cost analysis and push the internal improvement to reach the customer requirement and increase c ompetitiveness of company
-Internal team management
Achievements:
-Get the prize of the best supplier of xxrp, Hxxhi.
-Co-work with IT to set up customer complaint system and sorting system in computer(Change it from excel key in to ERP system), help to raise efficiency and
quality data summary.
10/2004-12/2008 xxxx Electronics(Suzhou) Co., Ltd. (located in SND)
Position: Supervisor of Process Engineering Department
(Report to Manager of Process Engineering )
(it is a MECHANICAL company ranked 22th in the world, main products include server. NB, TFT, there is over 3000 employee in Suzhou.)
08/2004-12/2008 Position: PE Supervisor
(Report to Manager of PE)
Key Responsibilities:
- New process setup(Include evaluation of machine, material, parameter setup and standardization)
- Quality improvement(Inner layer, lamination, drill).
- Improve the process capability
Achievements:
- Setup pin-lamination.
- Develop the heavy copper products process and 20Layers products
- Solve the de-lamination of MECHANICAL when lead free comes（Optimization of material choose, lamination process, brown oxidation）
-
03/2005-07/2006 Position: Manufacture Supervisor of Drill&Lamination
(Report to Manufacture Manager)
Key Responsibilities:
- Production management of lamination, drill, Personnel management
- Decrease running cost
Achievements:
- Reduce running cost 20% of drill section, about 150,0000RMB/Mon, get cost down No.1 prize.
- Reduce the prepreg/copper cost 2%;
10/2004-02/2005 Position: PE Engineer ,PE Superviosr
(Report to Process Engineering Manager)
Key Responsibilities:
- New process setup.
- Quality improvement.
- Improve the process capability,
- Evaluate new equipment and material
Achievements:
- Setup over 30 process line such as lamination, DES, Exposure machine
- reduce 20% scrap of inner layer
- Setup MECHANICAL scaling system to reduce the problem cause by deviation of MECHANICAL dimension
- Evaluate and implement to use of Nanyan, CITEQ, Ventec and other types
-
Reason for Resignation:
Contract expires.
Current Salary:
After tax XXXRMB
Year-end bonuses About 2 months salary
Expectation Salary:
After tax XXX RMB
Year-end bonuses About 2 months salary。