Emily: I use it every day. I don’t call a lot of people on it. ___________________ I just use it for text ____________because it ’ s easy and messages quick to send things and arrange things by text. Heidi: Mainly to friends. Sometimes it’s useful to get ___________________as information for work well. You know, if people want to give you contact numbers or things like that, it’s easier than phoning. mobile phone Andy: I’ve had my ________________for about three years. I mostly use it for just texting my mates and arranging sort of social meetings with them. Alice: I like texting. I don’t really talk much on it except arrangements just to make ____________________but texting’s the biggest thing I do.
4. Kate says that Abbie______. A) does a lot of work for Nightline B) is very good listener C) is interesting D) knows a lot ofis______. A) A volunteer for Nightline B) thinking of being a volunteer C) Going to call Nightline because she needs help D) Having some problems
1. Jack tells Kate about Abbie is_________. A) away for the weekend B) Busy C) upstairs D) out 2. Jack says she will_____. A) give Abbie a message B) give Abbie Kate’s C) ask Abbie to call Kate back number D) speak to Abbie soon 3. Janet knows Abbie because____. A) they’re both freshers C) has a a tutorial tutorial together just after her B) Abbie they have D) Abbie’s room is next to hers
Janet: Abbie? I know a girl called Abbie. ________________, She reads English doesn’t she? Kate: Yes, how do you know her? Janet: She has a tutorial just after me so ____________. we chat a bit We get on really well. Kate: Yes, everyone likes Abbie. I think it’s because she’s really__________________ interested in people – she’s a very good listener. She should be, she works for Nightline. Janet: Nightline? Kate: Oh, I haven’t told you, I’ve joined it. Janet: What is it?____________________. I’ve never heard of it Kate: Look, I’ve got a leaflet about it. Janet: So … Kate :______________________________________________ It’s a university helpline for students who are _________. I’m training to be one of the people they can having call to talk to. problems Janet: You mean, you’re a volunteer? Kate: Yes. Janet: Oh, that’s great, Kate.
Janet: Oh, I see. Kate: It’s great! At the moment, she’s training us in listening skills. What do you mean listening skills? Janet: Listening skills?_________________, Kate: Um … The ability to really listen to someone and make them feel you’re listening. It’s very important. Janet: I’ve never thought about that before. listen Kate: Yes, for example, one thing you can do is ___________ _________________________________________but maybe a carefully and then repeat what someone says little differently.
Abbie speaking. Abbie: Hi, _____________________ Kate: Hi, Abbie, it’s Kate Santos. Abbie: Hi! I’m sorry not to have called you back.___________________________. I’ve got a lot on at the moment How’s things? I just wanted to let you know Kate: Fine. ____________________________I won’t be able to come to the next training session. Abbie: Um… It’s quite an important session.Oh, can you ____________ hold on a moment. I call you back later _________________There’can s someone at the door… Abbie: Hi, I’m sorry, look,________________________? Kate: Sure. What time? Abbie: Is three o’clock OK? I’ ll call you then. Speak soon Kate: Three’ s fine. Abbie: OK,___________________________. Kate: Bye. Abbie:Bye.
Kate: Abbie’s my Nightline trainer. ’re saying ’s your Nightline Janet:You ___________she trainer! But she’s still a student. Kate: Well, experienced students train new students, that’s the way it works.
Janet:_______________________, So what you’re saying is repeat what someone says but maybe not the exact same words? Kate: Yes. You see, when you do that, you check you’ve understood and you show them you’re really listening. Janet:______________________________________ So they know you’ve really heard them. Kate: Very good, Janet. I can see you’ve got it already! Hi, … how’s it going?
of I t ’ s popular t h means e m o s t _______________________ communication ________________in the 21st century. Nobody writes letters any more, especiallyinstead. young people. They all use text messaging Officially called SMS – short message service –___________________________, text messaging is slow to enter and you can only key in 160 characters. So why is it such a success? The first text message was sent in 1992, but texting It has grown only became commercially available in 1995._____________ incredibly quickly since then ____________________________. Just look at the graph. In 1999, the number of texts sent reached one billion. Over the next three years, it grew to 20 billion! So people have now the number continues to rise sent billions of texts, and____________________________. It isn’t difficult to see why it quickly became part of youth culture.