健身中心常用英语集团标准化小组：[VVOPPT-JOPP28-JPPTL98-LOPPNN]健身中心常用英语Unit 1：GREETINGS & FAREWELLSVOCABULARYwelcome 欢迎 friend 朋友 farewell告别identify 识别 definitely 肯定 safe安全的enjoy 喜欢 pleased 高兴 surePHRASES ON THE JOBGood morning. Good afternoon. Good evening.Welcome back. Hi早上好。
下午好。
晚上好。
欢迎回来。
嗨。
Hello. How do you do? How are you?Fine, thank you, and you?你好。
你好。
你好吗？很好，谢谢，你呢？Fine, thanks, and you? Good-bye . Good night.Good-bye .很好，谢谢，你呢？再见。
晚安。
再见。
It was nice to see you again. Have a good evening. See you later.It was nice seeing you.很高兴又见到你。
晚上愉快。
回头见。
很高兴见到你。
Have a good weekend. Have a safe trip. Have a good day.Hope to see you again.周末愉快。
一路平安。
祝您愉快。
希望再见到您。
Thank you for coming (Thanks for coming). Look forward to seeing you again.感谢光临。
盼望再见到您。
TALKING TO THE GUESTStaff : Good morning. Mr. Smith. How are you today?Guest: Good morning. Jane. I’m fine, thanks, and you?Staff : I’m fine too. Are you checking-out today?Guest: Yes, I think so.Staff : Did you enjoy your stay here?Guest: Yes, I did.Staff : I hope our service is to your satisfaction.Guest: Sure. I’m very pleased with everything here.Staff : Thank you. I wish you a nice trip home and look forward to seeing you again.Guest: Thank you. I’ll definitely come to the 999Royal -Suites & Towers next time I’m in Shenzhen.PAIR WORKFind a partner and play the roles of the staff and the guest.UNIT 2: OFFERING HELPVOCABULARYappreciate 欣赏、感激 grateful 感谢 offer提供assist 帮助 favor 喜欢 desire 希望request 要求 hesitate 犹豫 mind 介意trouble 麻烦 welcome 欢迎 followPHRASES ON THE JOBAnything I can do for you? If there’s anything I can do to help, please let me know.我能为您做些什么？如果有我能帮忙的话，请告诉我。
Can I help you? If I can be of assistance. Please do not hesitate.我能帮忙吗？如果要我帮忙，别犹豫，尽管讲。
Do you need any help? I’d be very glad to help you.要帮忙吗？很高兴帮助你。
Can I give you a hand? If you wouldn’t mind.要帮忙吗？如果你不介意。
If you don’t mind. If it’s no trouble如果你不介意。
如果不麻烦的话。
There’s no hurry. Please take your time.不着急。
不着急。
Going up? Going down.上楼吗？下楼。
LISTEN TO THE CONVERSATIONStaff : Excuse me, May I help you?Guest: Yes, I’m looking for my locker.Staff : May I know your locker number, please?Guest: Yes, my locker number is 018.Staff : That’s at the other end of the corridor.. Follow me. Please.I’ll show you to your locker.Guest: Thank you. It’s very kind of you.Staff : It’s my pleasure to serve you. Please enjoy your stay.Guest: Yes. I will.* * * * * * * * * * * * *Staff : Going up, sir?Guest: Yes.Staff : Watch your steps, please, the floor is wet.Guest: OK, thank you.Staff : You’re welcome.PAIR WORKFind a partner and play the roles of the guest and the staff. The guest wants to find the swimming pool.UNIT 3: IN THE RECEPTION ⅠVOCABULARYHealth club 健身会 swim 游泳 swimming pool 游泳池Body-fit 健身 gym 健身房 hotel guest 酒店住客Room card 房卡 member card 会员卡 register 登记Show 出示 sign 签名 valuable PHRASES ON THE JOBGood morning/afternoon/evening, Sir/Madam/Miss.先生/女士/小姐，早上好/下午好/晚上好，欢迎光临健身会。
Are you going to swim or body-fit?请问您是来游泳还是健身呢？Are you the guest of our hotel, Sir?请问您是住在酒店的吗？Could you please show us your room card to register ? / Could you please show us your member card to register?请出示您的房卡登记一下好吗？/请出示您的会员卡登记一下好吗？Could you please sign your name here?请您在这里签上您的名字好吗？Do you need the safe-deposit service?您需要贵重物品保存服务吗？This is the key to the locker。
Please keep it well. Locker room is over there. Lady’s is in the right and gentlemen’s is in the left.这是您的更衣柜钥匙,请妥善保管,男更衣在左边,女更衣室在右边。
The swimming pool and the equipment are free for our hotel guests.我们这里房客是免费使用游泳池和健身设施。
You can enjoy yourself here from 7:30am to 24:00.我们的营业时间是从早上7：30至凌晨24：00时结束。
We supply the bath towel, shampoo, bath foam for free.我们这里提供免费的浴巾、洗发液、沐浴液。
We supply service to the our hotel guests and the club members and their friends.我们这里只接待酒店房客和会员及会员朋友和房客朋友。
TALKING TO THE GUESTStaff : Good morning. Welcome to Hearth Club. Are you going to swim orbody-fit, Sir?Guest: I’m going to swim, may be do some body-fit thenStaff : Are you our hotel guest, Sir?Guest: No, But I’m the club memberStaff : Could you show us your member card that we can register for you. Guest: Here you are.Staff : Thank you.Staff : Cold you please sign your name here?Guest: Ok.Staff : Thank you.. I wish you have a good time here.PAIR WORKFind a partner and play the roles of the guest and the staff.UNIT 4: IN THE RECEPTION IIVOCABULARYAvailable 有效地 Warm water 温水Massage 按摩Temperature 温度 Depth 深度 Meter 米Degree 度 Hard sole shoes 硬底鞋Slipper 拖鞋Bathing suits 游泳衣 Bathing trunks 泳裤PHRASES ON THE JOBHow much is the member card ? / How to get one?请问您这里会员卡是多少钱一个？（怎么办理）The member card only for gym or for swim is 700 for 30 times and available in 3 month.The member card for gym and swim is 900 for 30 times and available in 3 months办理健身会员卡30次700元有效期为三个月；办理游泳会员卡30次700元有效期为三个月；办理健身和游泳卡900元30次有效期三个月。