plum 李子
2015/8/17
Tuna sandwich [ˈtu:nə, ˈtju:-]
2015/8/17
2015/8/17
How would you like your steak? Medium rare 三分熟 [ˈmi:djəm] Medium 五分熟 Medium well 七分熟 well-done 全熟
Parctronic cash registers电子收款机
Mapo Beancurd麻婆豆腐
Pickled vegetables泡菜
Breakfast Menu Doorknob
DND sign
Seasonal fruit platter
fig 无花果
2015/8/17
Role-play
1. Student A: You are a hotel guest and call room service to ask why your breakfast hasn’t been sent up yet. You hung your breakfast doorknob menu at 9:00 p.m. before you went to bed last night. Student B: You are a room service attendant. Answer the call and apologize. Promise to send him breakfast right away. 2. Student A: You are a hotel guest and call room service to order one Chinese breakfast( use the menu to help you). Student B: You are a room service attendant. Answer the call and take the order.
C: We’ll add the cost to your room bill. G: Is there a service charge? C: Yes, there’s a 10% service charge. (Twenty minutes later) C: Room service! G: Come in. C: Shall I place it here? G: Yes. On the table is fine. C: Could you sign here, please? G: Sure. C: If you want breakfast in your room tomorrow morning, can Room Service tonight and place your order. G: OK. Thanks. C: Good night.
2015/8/17
Functional Sentences
1. Can I be of assistance? 2. Li Hong speaking. Can I help you? 3. What would you prefer, Mr. White?
4. What kind of breakfast would you like?
Role-play
1. Miss Liu wants to have breakfast in her room 1878. Her order is a cup of coffee with sugar, one fried egg, one sandwiches and a glass of chilled apple juice. About 10 minutes later, the waiter sends the breakfast. 2. Student A,B: You and your friend want to have something light in your room. Call room service for help. Student C: You are a Room Service attendant. Answer the call and make suggestions.
Task 1 Handling an Order
Sample conversation
C=Clerk G=Guest G: Hello! Is this room service? C: Yes, sir. May I help you? G: Can I still get something to eat at this time of night? C: Yes, sir. What would you like? G: A sandwich and a hot chocolate. C: What kind of sandwich would you like? We have egg, steak, chees ham, salami, tuna, chicken, and club. [sæˈlɑ:mi(:)] (意)腊肠 G: I’ll take the egg. C: White bread or rye? G: White, please. C: Toasted or untoasted? G: Toasted, please. I want to order room service. Room 1008. How long will it take? C: It should be ready in about 20 minutes. G:2015/8/17 By the way, how do I pay for the food?
5. What kind of chicken would you like, grilled (烤)or fried? 6. We’ll bring it up right away. 7. The dish will be sent to your room within 15 minutes. 8. Where would you like to put your dish, sir? 9. May I have your signature, sir? 10. Could you please sign your bill, Mr. Smith?