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关于移动支付过去-现状-未来的文献综述外文翻译

毕业论文(设计)外文翻译一、外文原文标题:Past,present and future of mobile payments research: Aliterature review原文:The mobile paymentservices markets are current ly under transitionwith a history of numerous tried andfailed solutions,and a futu of promising but yet uncertain possibilities with potentialnewtechnology innovations. At thispoint of the development, we take a look atthe current state of the mobile paymentservicesmarket from aliterature reviewperspective. We review prior literature onmobpayments, analyze the variousfactors that impact mobile paymentservicesmarkets, a nd suggestdirectionsforfutureresearchin the stillemerging field.To facilitate theanalysis of literature, wepropose a fra mework of four contingencyand fivecompetitive forcefactorand organize themobilepaymentresearch under theproposed framework. Consumer perspectiveofmobile payments as well as technic security and trustare best covered by contemporary research.The impactsof social and cultural factors on mobile payments,as wellcomparisons between mobileandtradi tional paymentservices areentirelyuninvestigated issues. Most of the factorsoutlined byframeworkhave been addressed byexploratory and early phase studies.Mobile phones havetransformed telephony profoundly. Theyareequipped withfunctionalities which surpasstelephony need s, and which inspire the development of value-added mobile services, the use ofmobile phones as access devices, and mobile commerce in general. The numberof mobile phonesinuse far exceeds any other technical devices that could be used tomarket,sell, produce,or deliver products andservices to consumers.These developments open lucrative opportunities to merchants andservice providers.Purchasedproductsand services have tobepaidfor.Initially,fixed-line telephony billing systems weremodified tocharge mobile telephony.Later, mobiletelephony bill ingsystemswere introduced, and used alsoto charge various mobile services when such services emerged. Yet, paymentsbased on billingsystems have severallimitations. These includecomparativelyhigh payment transactionfees, merchant and service providercomplaints aboutunfair revenue sharing,andthe necessity to provisionservices to billing systems [66,80]. Insomeareas, suchas the European Union, credited paymen tservices to third parties require a (limited) credit institution license. The lack of suitable pay-ment instrumentshas for along timebeen regarded as a factor that hampers the developmentof mobilecommerce.Mobile paymentsare payments for goods, services,and bi llswith a mobile device (such as a mobile phone, smart-phone, or personal digital assistant (PDA))by taking advantage of wirelessand othercommunication technologies. Mobiledevices can be used ina variety of payment scenarios,such as p ayment for digital content(e.g., ring tones, logos, news, musi c, orgames), tickets, parkingfees and transportfares, or toaccess electronic payment services to paybills andinvoices.Paymentsforphysical goods are also possible, both atvending andticketingmachines, andat mannedpoint-of-sale (POS) terminals.A mobile payment is carriedout with a mobile payment instrumentsuch a mobile credit cardor amobile wallet. In addition to pure mobilepayment instruments, mostelectronicand many physica lpaymentinstruments have been mobilized. Furthermore, mobi le payments, as allother payments, fall broadlyinto two categories: paymentsfor daily purchases,andpayments of bills (creditedpayments). For purchases, mobile payments complemen tor compete with cash, cheques, creditcards, and debit cards. For bills,mobile payments typically provide access toaccount-basedpayment instruments suchas money transfers, Internet banking payments, direct debit assignments, or electronicinvoice acceptance.In the early 2000s,mobile payment servicesbecame a hot topicand remainedso evenafter the burst of the Internet hype.Hundreds of mobile payment services,includingaccess to electronic payments and Internetbanking,were introduced all over the world. Strikingly manyof these orts failed. Forexample, most, if not all,of thedozens of mobile payment servicesavaila ble inEUcountriesand listed inthe ePSO database in2002 [5] have been discontinued. To facilitate thedevelopment ofbetter mobilepayment services, it is important to understand the lessons ofhishistoryby learning what previousstudies havediscoveredaboutmobile paymentsand aboutthe mobile paym ent services markets, aswellas what issues have remained unanswered.The aimofthis paper istosummarize findings from past mobile payments research, and to suggest promising directions f or future research. There are a number of factors thathighlight the significance and usefulness of such aliterature review.Firstl y, the field has seen a growingnumber of publications, yet a thoroughreview ofexisting work is missing. The lack ofpublished literature reviews impedes the progress in thefield;revi ew articlesare critical tostrengthening anareaas a field of study [88]. Secondly,research so far seems fragmented, andlacks aroadmap or anagenda.Reviewing existing literaturenotonlyleads to a better understanding of the state of theresearch in the field, but it also discerns patterns inthe development of thefielditself. Finally, asynthesisof existing findings all ows researchers not to repeat similar work, anddiscover importantgaps. Inother words, itcloses areaswhere a plethora of research already exists, and at the same timeuncoversthoseareaswhere research islacking [88].Anothercontribution ofthis literature review isthe pro posed theoretical framework,aroundwhich the reviewis orga nized. Webster and Watson [88] recommendthatthe best reviews need to beconceptually structured, andbased on a guidingtheory. Our f ramework provides a guiding structure that allowsus toeffectively accumulate knowl edge, and to interpret previous findings. Becausethe frame workitselfaims to explain relevantfactors in the mobile payment services market, basing theliterature reviewon the framework ensures that the review is comprehensiveandholistic, and reveals research gaps that could otherwise be over looked. The frameworknot onlyhelpsto explain the existing body ofknowledge on each factor oftheframework,but,moreimportantly, it also providesan overview of the mobile payment servicesmarket, illustratinghowthe variousperspectivesand researchfindings fit togetheras partofthe big picture.The framework used for the review of literature applies two guidingtheories. They are thefiveforces model developed by Porter [68], and the generic contingency theory which emergedfrom the work of Lawrence andLorch Perrow and Thompson [81]. Theframework is used to classify past research, toanalyze researchfindings of classified studies, and to propose meaningful research questions for future research foreach factor.The prime actors inthemobile paymentservices market are mobile payment serviceproviders and their customers. Variousparties assuming these roles in the marketinclude consumers,me rchants, financial institutions and telecomoperators. Additi onal parties,typically vendorsof hand sets, software,netwo rks and other technologies mayalso beinvolved.The power and the interests of these parties impacthowtechnologies andother resources are orchestratedinto mobile payment services, and how these servicesare oredto and used by the market. Moreover,mobile payment servicescompetefor the attentionofcustomersand otherparties againstphysicalandelectronic payment services. Mobile payment services are a naturalchoice topay formobile services.Yet,to succeed,mobile payment services may have to offer added valueand be available for other relevant payment environments aswell.Porter’s [68]competitive factorsstrategymodel, or the five forces model,describes both the key role of amobile payment service provider, and other market factors. Themodel a pplies insights from industrialorganization theoryto analyze the competitiveenvironmenton the level of business units [3], and relates theaverage profitability of the participantsinan industry to competitive forces [30]. The basic propositionis that organizational performance mainly depends on the industry structure. According to Pearce and Robinson [65] and Johnson [29],the strengthsof Porter’s model are that itprovides one s imple approach to analyze industry structure, identify and determinetheattractiveness of an industry, reveal insights on profitability, inform importantdecisions aboutwhetherto leave or enter industries or sectors,anddevelop strategic optionstoimprove relativeperformance in theindustry or influence relativeposition in the industry. As one ofthe most influential managementtools for strategic industry analysis [3], themodel has been appliedby numerous practitioners and academics[30]. Theabovearguments suggest that the model is well suited to guide the classificatio nof literature on the mobile payments servicesmarkets.In addition tothe competitive forces within the mobilepayments services markets, other factorsare believed toimpact these markets as well, for example, technology and standards, regulatory a ctivities andlegislation, estab lished purchaseand payment habits, or national economy infrastructures.If weregard a mobilepayment services market as theunit ofanalysis (organization), these other factors becomecontingency factors,which influence the performanceof the unit butare beyond the influenceandcontrol ofthat unit, as definedin the contingency theory. Contingency theorytherefore is also well suited to classify mobile payments research and to capturethe environmental factorswhichare characteristic to the mobile paymentservices markets .Therootsof contingencytheory aretypically seenin open systems theory and inCyert–Simon–March stream of the ory (e.g., [23,89]).Contingency theory emphasizesthe importanceof environmental influences, especially technology, on themanagement of organizations,and suggeststhat there isno single best wayto manage or organize. The identification of contingency factors isonetypical research theme. In addition to technology, other typical contingency factors include cultural,social and economic factors.In the contextof mobile payment services mar kets, it is natural toincluderegulation,jurisdiction andstandardization factors too because financial servicesand telecommunication are among the mostregulated industries, and the use ofstandards ischaracteristic totelecommunication.Two features of contingency theory make itusefulfor ourpurposes.Contingency theory is described as a midrange theory w hich falls between twoextreme views [21,89]. According to one extreme view, itispossible to find universally true theories,whereas the other oneclaims thateach unit ofanalysis is unique and has to beanalyzed based on situational factors. Contingency theory postulates that environmental factors are important but alsothat the impacts ofenvironmental factors are systematic, ratherthanentirely situational. The contingency approachis useful forthe classification of mobile payment research, since, forexample,mobile paymentservices dierbetween markets, such asJapan, various European countries, or the USA,but they doso in systematic ways, forinstance due to dierences in payment technology infrastructure, regulation,laws, or habits.Theother usefulfeature of contingencytheoryisthe‘‘environment –strategy –performance’’link [21].The theory claims that the environment, suchas theamount and type of regulation,impacts the structure of the organization, by, for example, influencing which entities have incentivesto become mobilepaymentserviceproviders. This, inturn, impacts performance, such asadoption interests ofmerchantsand consumers. Anotherexample isthatenhanced technology makesit possible to provide enhanced services, whichin turn increases interest towardthe services. The resulting framework is presented inFig. 1. The framework is multi-faceted since it includes both marketfactors and contingency factors. The inner facet of theframework,that is competitivefactors, describes the five main competitive forcesof themobile payment services markets. The outer facet ofthe framework includes contin gency factors, that is,technological,social/cultural, commercial, and legal/regulato ry/standardization.Inaddition to the theoreticalbasis described above, the framework has also been influenced by research modelsproposed in earlier studies [10,28,27]. Jayewardene and Foley[28] proposedthatchanges in technological,cultural, commercial and legal factors, together with the competitive forces offinancial services market, drivefinancial servicesdevelopment. Javalgi andRamsey [27] suggestedthat information technology andtelecommunication, social/culturalcommercial, and government/legal fact ors impactthe diusion of global eCommerce.Dahlbergand Mallat [10] combined thesetwo models to describefactors which characterize mobile payment servicesmarkets and impact thediusion of these services.We stress that the frameworkcan be used as a metamodel to classify theexisting literature,and as a research model to examinethedie rentfactors that influencethe mobile payments servicesmarket.Theframework isuseful for thesepurposes because: (1)it is based on guiding theories, is conce ptually sound, anddrawsfrom previous research; (2) ithelps to bring claritytothemultiple topics and to thevague,conflicting terminologypresent inprofessional and academicmobile paymentliterature;and(3) it shows clearly whatfactors impact themobile payments services market and servicesdevelopment, another issuein needof clarity.出处:Tomi Dahlberg .Electronic Commerce Research andApplications 7(2008)165–181二、翻译文章标题:关于移动支付过去,现状,未来的文献综述译文:手机已经深刻地改变了电话史,他们具备的了普通电话所不具备的很多功能,比如说激励增值移动服务发展,作为接入设备使用的移动电话,以及通用移动商务的使用。

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