客房部常用英语句型I’m sorry, one moment please. I’ll ask my supervisor to help.很抱歉，请稍等，我叫主管来帮助您，好吗？I’ll be back right away. 我马上回来。
I’ll be back in 5 minutes. 我5分钟后回来。
It will be ready in about 5 minutes. 大约5分钟后准备好。
We are just making up your room.，and it won’t be long.我们正在清理您的房间，就快好了。
Your room is almost ready. 你的房间基本准备好了。
Sorry to have kept you waiting. 很抱歉让你久等了。
Let me check, and then tell you. 我查一下再告诉您。
The concierge can buy cigarettes for you. 礼宾部可以为你买烟。
The laundry can press clothes for you. 洗衣房可以为你烫衣服。
The Duty Manager can open the safe for you. 大堂副理可以为你开保险柜。
We can replenish your mini-bar. 我可以为你补充小酒吧。
If there is anything else we can help just call the housekeeping at extension“62”如果你有其它的需要可以通知客房中心，请拨内线62。
If you need anything else please let us know. 如果你还有其他的需要请通知我们。
May I have you name/room number? 请问您的姓名/房间号码？Take the elevator up (down) to the 2nd floor. 乘电梯上（下）到二楼。
This way, please. 这边请。
Where is the coffee shop? It’s beside the lobby.咖啡厅在哪儿？在大堂旁边。
Sorry, I’m busy right now. Can you come later? 抱歉，我现在正忙。
你能等会儿来吗？Could you wait a few minutes please? 请等会儿好吗？No, not now. Thanks. 现在不要。
谢谢。
When would you like me to come over? 何时您方便我过来呢？When is the most convenient time for you? 您什么时间方便呢？Can you make it up when I am out? 我出去的时候打扫好吗？Certainly. Could you telephone us when you are out? Our number is 62.当然可以。
您出去的时候打我们电话好吗？我们号码是62。
Certainly. Just a moment please. I will call the room attendant to take it to your room. 当然可以。
请稍候。
我让服务员拿给您。
The hair dryer is in the right drawer of your desk. 风筒在您书桌的右边抽屉里。
The laundry bag is in the right drawer of the TV cabinet. 洗衣袋在您电视柜的右边抽屉里。
Could you come to my room to take (pick up) my laundry? 能到我房间收衣服吗？No problem. I’ll ask the room attendant to pick it up.没问题。
我让服务员来取。
When would you like your laundry back? 您需要衣服什么时间送回？Do you need dry cleaning (express service) or pressing (Regular service)? 您要干洗（快洗）还是净烫（普洗）？When did you send your laundry? 您何时送洗的？Would you please open your wardrobe, sir/madam? Maybe your laundry is hung in it.先生/女士，您打开衣橱好吗？衣服可能在里面。
How about sending you one more blanket/quilt? 给您加一条毛毯/被子怎么样？How much do you charge? 收多少钱？Yes, we have. 有的。
It is free。
是免费的。
Don’t worry, Our electrician will be there at once。
别着急，电工马上就到。
Don’t worry, sir/madam. Our room attendant will be there at once.别着急，服务员马上就到。
No problem, but our iron and iron-board is available for 2 hours, because of too many guests who need itPlease dial “62” if you need iron and iron-board again.因为借用烫斗烫板的客人较多，所以只能借用两小时。
如果您再需要请打电话“62”。
How can I go to the Canton fair? 请问如何去广交会会场？We have shuttle bus for in-house guest from the hotel to the Fair ,The departure time is 7:45AM from hotel to Liuhua Complex and to Pazhou is at 8:20AM. 酒店为住店客人安排了去广交会穿梭巴士，去流花展馆的发车时间为早上7：45，去琶州展馆的发车时间为早上8：20。
How can I come back to the hotel from the Fair? 请问从广交会展馆如何回酒店?We have shuttle bus come back at 5:30PM. 下午5:30有回程巴士返回酒店.How long does it take from the hotel to the Fair by shuttle bus? 从酒店乘坐穿梭巴士至展馆需多长时间？It will take 45 minutes from the hotel to the Pazhou complex and one hour 15 minutes to the Liuhua complex. 从酒店至琶州展馆需45分钟，至流花展馆需1小时15分钟。
Is the shuttle bus to the Fair free of charge? / Can I take the shuttle bus to the Fair for free?到广交会的穿梭巴士是免费的吗？I’m sorry, Sir/Madam, The charge is RMB50Yuan for single trip and RMB100Yuan for round trip, and advance reservation is required. Please contact our concierge desk to book it. 对不起，先生/女士，到广交会的巴士是收费的，单程人民币50元，双程人民币100元。
需提前至礼宾部预订。
There is some thing wrong the network of our hotel, so you can’t make the network in your room.因为现在网络有问题，所以上不了网。
The network is OK now. 现在可以上网了。
Just a moment please, our computer maintenance man will be here at once.请稍等，我们的电脑维护员马上到。
Shall we take the iron and iron board away from your room？（Have you finished the iron and iron board？）现在我们可以收出您借的烫斗烫板吗？About two hours late we will get the***back. 大约两小时后我们将收回您所借的***。
After you finish your empress, please call the housekeeping at Ext:62. 当你烫完你的衣服后通知房务中心，分机“62”。
Excuse me sir/madam, all the iron and iron board has been send out to the other guests now. If we have any iron and iron board we’ll send it to your room at once.对不起，先生/女士，烫斗烫板现在已全部借出。
如果我们有烫斗烫板了，马上送到你的房间。
We also have the pressing service, but it’s charge.你可以送到洗衣房净烫，但是要收费。
You can find the price from the laundry list, which is in the right drawer of the TV cabinet.在电视柜右手抽屉里的洗衣单上有价钱。
The hair dryer puts on the wall of your bathroom.风筒挂在您卫生间的墙壁上。
Excuse me, do you need to change your bed sheets?请问你需要更换你的床单和被套吗？May I use the vacuum cleaner? It maybe a little noisy.我能为你吸尘吗？那样可能会有一点吵。