英文简历范文：技术人员个人简历（二）
英文简历范文：技术人员个人简历（二）
Wesley C. Warwick
874 Elliott Street
Dover, NH 03820
Phone: 603-534-2738
Email ID: wesley.
Objective
Executive-level position with responsibilities in Customer Relations and Technical Support.
Strengths
Project Management, Leadership and Team Management.
Product Development (Software,Documentation,QA)
Process Improvement.
International Customer Services and Support Operations
Quality Management as well as Service Delivery Systems
Acplishments
Directed the technical support and customer service for a $150M software pany.
Devised a global strategy for improving international service.
Negotiated contracts in terms of service with Fortune 500 panies.
Managed the delivery of simultaneous products
including the introduction of new innovative technologies.
ABC Corporation, Houston, TX
Director of Customer Relations, 1997 - Present
Provided strategic direction and operations management for the customer service division of a reputed multinational software pany.
XYZ Software, Houston, TX
Director of Customer Service, 1993 - 1997
Directed all aspects of client relations and
technical support.
Education
University of Texas, Austin, TX
B.A., Business Administration, 1993
Affiliations
Member - Texas Customer Service Association
Member - American Technical Society
Selected Publications &; Presentations
Protecting Your pany's Server, presentation, New York, NY, 6/01
Customer Service in the New Century, presentation, Paris, France, 4/00
Technical Brainstorming, article, Houston Chronicle, 11/11/99
Understanding the Service Industry Concepts, article, Business Weekly, 8/02/98
References
Made available on request.。