7. Historical Problems历史问题
Does the supplier track customer complaints, delivery and/or customer PPM? What is the past year's history for these metrics? Does history show repeat problems with the same root cause? Does history show significant improvement over time?供应商是否跟踪客 户抱怨，发货和客户的PPM情况？过去有那些这方面 指数的记录吗？历史记录是否有同样的问题反复出现的 情况？随着时间的推移这些指数是否得到改进？
Records on the equipment 操作指导书、设备启动 / 关机验证、预
防性维护记录 Goals 目标
Action plans 纠正计划
Control monitors on equipment, Statistical analysis on down time.
对设备监控、停机时间的分析
Assessment Checklist
CATEGORIES & QUESTIONS: 分类和提问
1. New Process, Technology or Capacity新过程、技术和能力
Does the supplier have to add new tools or equipment to make the product? (Obtain copy of equipment list)供 应商是否非要增加新的工装和设备来满足生产（获得设 备清单复印件）
Has the Supplier's maintenance evolved from preventive to planned and predictive? (How does Supplier use current data to change PM plans?)供应商的维修计划能够体现从预防性向预见性 转变吗？（供应商是如何利用当前的数据来制定预防/ 预测性维护计划的？）
Does Supplier monitor unscheduled downtime and take permanent corrective action? What is the condition of current equipment and tools? 供应商监控非计划停机时间并采取永久性纠正措施吗？ 目前的设备和工装的状况如何？
2. Supplying Locatiቤተ መጻሕፍቲ ባይዱn供应场所
Is the supplier new to ArvinMeritor? 对于美驰来说，供应商是新的吗？
Is the supplier location new to ArvinMeritor or new to the particular ArvinMeritor division? 供应商的现场对于美驰是新的吗？或者对于美驰的个别 独立场所是新的吗？
Assessment Checklist
LOOK FOR 期望
2
nothing exists or no evidence
some evidence exists process documented
& evidence of use innovative, exceptional
OBSERVATIONS
What is the condition of the existing facility (structure, space, lighting, cleanliness)? Is it well maintained? Any major concerns?现有厂房的状况如何(布置、空间 、照明、清洁卫生）？是否得到很好地维护？是否有大
CATEGORIES & QUESTIONS: 分类和提问
EVIDENCE REQUIRED 必要的证据
Does the supplier have a product design department? If yes, how many years of product design experience in the applicable product do the design engineers have? How many years of general design experience do they have?供应商有产品设计部门吗？如果是，负责此产品 的设计工程师有多少年相关产品的设计经验？总体来说 有多少年的设计经验？
Does Supplier have defined Preventive Maintenance responsibilities (maintenance, operator, other)? Does Supplier keep accurate and visible maintenance histories on all equipment / tools? 供应商已经定义预防性维护的职责（维护人员、操作工 、其他）吗？供应商是否保存了当前所有设备/工装的 维修记录？
GP 7.4.04 F4, Rev. A 29-Sep-03
1
nothing exists or no evidence
some evidence exists process documented
& evidence of use innovative, exceptional
OBSERVATIONS
Is this design going into a significantly different application? If yes, has any testing been done for this application and what does it show?该新技术设计是否 将会有明显的其它的应用？如果是，针对该新的设计 （功能）应用，有无试验要求，该试验能证明社么?
What ArvinMeritor support is in the same country? Same Region? Where is the closest support located? 阿文美驰的支持是在同一国家还是同一区域？最近的支 持场所在哪里？
Is there an ArvinMeritor facility / plant in the same region?在同一区域有阿文美驰的工厂吗？
的5.问P题r？oduct Design Responsibility & Experience产品设计职责和经验
Who would be responsible for the design of the product?什么人负责产品的设计职责？
GP 7.4.04 F4, Rev. A 29-Sep-03
6. Product Design Stability & Capability产品设计的稳定性和能力
Is this a carryover or new design technology? If carryover, are their any current warranty issues with this product? If yes, what are they?有一个以往的或新 的设计技术吗？如果是以往的，这种产品当前的担保问 题如何？如果有，它们是什么担保？
Would new ArvinMeritor business require the supplier to add additional building space? If so, is there sufficient time to do so?美驰新的业务是否要求供应商 增加额外的生产厂房或空间？如果是，是否有充足的时 间来完成？
How many product design engineers does the supplier have? What is the turnover rate of design engineers at the supplier?供应商有多少产品设计工程师？在供应 商处的设计工程师的人员流动率如何？
3. ARM Supplier Support阿文美驰供应 商支持
Is there ArvinMeritor Supplier Development and/or Procurement representatives in the region? 获得阿文美驰的供应商支持和/或等同领域的供应商支 持吗？
CATEGORIES & QUESTIONS: 分类和提问
EVIDENCE REQUIRED 必要的证据
Is the supplier ISO 9001, ISO/TS 16949 or QS 9000 ceritified? If yes, to which standard and version, who is their registrar, certificate number and when were they certified? If yes, what were the finding from their last audit? Did they take effective corrective action? (Obtain copy of certificate)供应商获得ISO9001：2000 、ISO/TS16949：2002或QS9000认证吗？如果是，使 用那个标准和版本，那家机构认证、证书编号和什么时 间获得的？最近一次审核发现了什么问题？是否采取了 有效的纠正与预防措施？（获得证书复印件）
How many shifts does the Supplier currently operate? What is their available capacity for this type of product?供应商当前采取几班制？目前这种产品的有效 生产能力如何？