当前位置:文档之家› 商务英语-日常口语交际-公司前台接待用语-Reception

商务英语-日常口语交际-公司前台接待用语-Reception

N.E.ORIENTAL
Lesson 1 Reception
作者:Evelyn Guo
Words & Expressions
◆前台 reception/information desk ◆洽谈室 conversation room ◆餐厅 staff canteen ◆洗手间 washroom ◆ 约定 appointment ◆(工作等)使无法脱身 tie up
3
情景对话 1
A:早上好!有什么能为您效劳的吗? B:早上好!这里是南京欧润特进出口公司吗? A:是的,没错! B:我跟你们销售经理约了11:30见面。 A:能告诉我您的名字吗? B:我是ABC公司的托尼.史密斯. A:史密斯先生,请您稍坐片刻,我这就替您 转告一声。
4
dialogue 1
A: Good morning. Can I help you? B: Good morning. Is this Nanjing N.E.O ltd. A: Yes it is. B: I have an appointment with the Sales Manager at 11: 30. A: May I have your name, please? B: Tony Smith. I'm from the ABC Company. A: Mr.Smith. Please take a seat. I'll tell the Sales Manager you are here.
2
sentences 询问姓名
1). 怎么称呼您? What name shall I say? 2).能告诉我您的名字吗? May I have your name please? 3).不好意思,我没记住您的名字。
(言下之意,请把名字再告诉我一遍。)
I'm sorry. I didn't catch your name. 4).能给我一张的名片吗? Would you please give me your business card?
5
情景对话 2
A:可以给我一张您的名片吗? B:当然。这是我的名片! A:我去代为看一下他现在是否有空? B:好的,谢谢! A:请稍坐片刻,喝点茶还是咖啡? B:咖啡,谢谢。 A:他正在等您,这边请!
6
dialogue 2
A:Would you please give me your business card? B:Of course. Here you are. A:I'll go and see if he's available? B:okey, thank you very much. A:Have a seat please. Would you like tea or coffee? B:Coffee,please. ..... A:He is expecting you. Come this 7 way please.
可可英语网
◆/
10
THANKS!
11
情景对话3
A:不好意思,他正在忙。您方便在洽谈室里等一会 儿吗? B:好的。顺便问一下,洗手间在哪? A:直走穿过员工餐厅就是。男士洗手间在左边。 B:多谢! ...... A: XXX正在会议室等您。 B:会议室怎么走? A:沿着这条道一直走,右边最后一间就是,就在总 经办旁边。
8
dialogue 3
A:I'm sorry.She is tied up at the moment.Can you wait in the coversation room for a while? B: OK. By the way, where is the washroom? A: Go straight and through the staff canteen.Men's room on the left. B:Thanks a lot. .... A: xxx is waiting for you in the meeting room. B: How can I get there? A: Walk along this way and find the last room on the right, by the GM Dep. 9
相关主题