senior manager：a position which falls between manager and general manager.
8
Proper Names
Business English
St. Petersburg, Russia Hamburg, the 2nd largest city of Germany
sales assistant
personal assistant (PA)
12
Departments Vocabulary exercise
Business English
Finance/Accountsorganizes payment. Marketingadvertises and markets products. Productionmakes goods in the factory.
Buenos Aires, capital of Argentina, A highly individualized city
9
Key Language
1
Job Titles
Business English
accountant
cashier
manager
telephone operator
technician
“Networking begins with introducing yourselves.”
“You never have a second chance to make a good first
impression.” Why?
3
Business English
Reading aloud practice
Job
accountant
manager
technician
engineer
cashier
director
doctor
telephone operator
receptionist
lawyer
personal assistant (PA)
Department
finance marketing production human resources
P.O.Box 103 St.Petersburg, 193015 RUSSIA
Tel: (812) 275-5626 Tel/fax: (812) 101-4046 E-maiБайду номын сангаас:ni@accounts.ru
6
Key Words
Business English
Business terms
consulting group accountant product manager senior manager
Human resources/Personneldeals with employee
No one lives alone in this world. Few people can go without friends. In order to survive or succeed in the working world, we need to group together and form our network of friends and contacts. To get to know people, we always begin by introducing ourselves to each other. Therefore, introductions are important. A good introduction is a good announcement to make others know you well and a proper introduction will give others a good first impression. Studies show that people form their first impression of you within the first few seconds of the meeting – when you are introducing yourselves. Once the first impression is made, it is difficult to change. That’s why people say that you never have a second chance to make a first impression.
telephone operator technician consultant graphic designer
One whose occupation requires training in a specific technical process
An office worker employed chiefly to receive visitors and answer the telephone
5
Culture Focus
Business English
How to read a Business Card?
BALTPROF Consulting Group
Nikolai Ivanov Accountant
Company’s nNaammee of the pJoebrstoitnle
Address
4
Business English
Reading aloud practice
The tone of a business relationship can be set by an initial introduction. It is important to make a good impression right from the first handshake. When meeting businesspeople for the first time, is it better to be formal or informal? If in doubt, it’s more advisable to adopt a more formal approach. Here are some points to remember when making business introductions in English-speaking Western countries: 1. Introduce businesspeople in order of professional rank – the person of highest authority is introduced to others in the group in descending order, depending on their professional position. 2. When possible, stand up when introductions are being made. 3. If clients are present, they should be introduced first. 4. The name and title of the person being introduced is followed by the name and title of the other person.
engineer
lawyer
receptionist
sales assistant
personal assistant (PA)
10
Key Language
1
Job Titles
Match the words and the meanings
Business English
accountant cashier analyst
Key Language:
Learn different Job Titles Learn countries and nationalities
Reading: Describing People
Skills Introducing yourself and others
Case Study Aloha in Hawaii
One that gives expert professional advice 11
One who uses the art of combining pictures, words and
Business English
Key
Write the words from the box under the correct
Proper Names
St. Petersburg Russia
Hamburg Germany
Buenos Aires Argentina
7
Business terms
Business English
A consulting group：also called a consulting firm or company, is a business organization that offers specialist and professional knowledge or advice on business affairs to companies. consult, consultant, consultancy
Someone who works on a telephone switchboard, who you can call for help
receptionist personal assistant (PA)