Part2-Situational Dialogues
local ['ləʊkəl] a. 当地的 arrangement [ə'reɪndʒmənt] n. 安排 luggage ['lʌgɪdʒ] n. 行李 flag [flæɡ] n. 旗子 profound [prə'faʊnd] a. 深厚的 landscape ['lændskeɪp] n. 风景；景色 telpher ['telfə] n. 电动缆车；高架索道 ridge [ridʒ] n. 山脊；山脉 absurd [əb'sə:d] a. 荒诞的 grotesque [grəʊ'tesk] a. 奇形怪状的 legend ['ledʒənd] n. 传奇
• A: That’s all right. But we have to make some change in room arrangements. • B: Sorry to cause you the trouble. • A: No trouble at all. Now may I have the luggage check, Mr. John Brown? • B: Of course, here you are. There are 17 pieces altogether. Shall we get our luggage as soon as we arrive at the hotel? • A: I’ll see to it that they go to our hotel as soon as possible. • B: I’m glad to hear that. Shall we go now? • A: Yes, of course. Please tell the group to follow my little blue flag. • B: Sure. You go ahead and we will follow you.
1 Listen to the dialogue1 and practice in pair
• Dialogue 1 -- Meeting a Tour Group at the Airport • (A: Local guide; B: Tour leader)
• A: Excuse me, sir, but are you Mr. John Brown from Canada? • B: Yes, I am. • A: How do you do, Mr. John Brown? I’m Chu Yuanyuan, your local guide from CITS. • B: How do you do, Ms. Chu? Nice to meet you! • A: Nice to meet you too. Welcome to China. Could you tell me whether everyone of the group is here, Mr. John Brown? • B: I’m sorry to say that one lady didn’t come for business reasons. We have 17 people including me now.
2
Listen to the dialogue2 and practice in pair
• Dialogue 2 --Visiting Mount Huangshan • (A: Local guide; B: Tourist) • A: Among the Wuyue (Five Sacred Mountains) in China, Mount Taishan is the best. Of all the mountains in China, Mount Huangshan is the most beautiful. • B: Oh, I see. One is famous for its profound culture and the other is well-known for its beautiful landscape. • A: Right. Now let’s take Cloud Valley Telpher(云谷索道) to the White Ok. • A: So fast. Now we’ve arrived at the White Goose Ridge. Well, we’re heading for the North Sea Scenic Area. There you can see three wonders of Mount Huangshan except for hot springs. They are strange pines, absurd stones and seas of clouds.
After learning this unit, you will be able to:


meet guests at the airport;
deliver a welcome speech to tourists; introduce the famous mountains to tourists.
Part1-Warming up
Listen to the following short passage and fill in the blanks with the words or phrases you have heard
.
Meeting a tour group is the first step in the work of a tour impression with the guests, a guide. In order to create a good __________ tour guide must make full preparations beforehand. First, a basic tour guide should get_______information about the group such as the name of the group leader, the number of tourists, customs and even their religious beliefs. Then a tour their________ confirm guide must study the itinerary carefully and_______ all details for transportation and accommodations. Finally, a tour guide should know the tour group’s arrival time. He or she and the bus driver should arrive at the airport or the railway at least 30 minutes in advance. station ________