L e s s e n4T r a v e l b y a i r ✧Question:What do people usually do when they travel by air?Part 1Language Focus:1.Booking tickets from agent :n●Could you tell me about the flights to Paris?●Do you have any flights in the morning?●How much luggage can I take on the plane?●Is there any discount for a group booking?●Are you offering any deals at present?●What time do I have to be at the airport?●What’s the check-in time ?●I want to book a ticket on British Airways Flight 108 to Pairs.●I wanna make a reservation for a morning flight on December 1st, please●I want to book a one-way ticket.●I’d perfer economy.●Wait a moment, let me see if there are tickets available.●Sorry, we all booked up for that day.●I’d like to comfirm my reservation2.Checking in at the airport.●May I see you ticket and your passport please?●Can I take these small bags as carry-on luggage with me ?(how many items ofcarry-on are permitted?/How much hand luggage am I allowed?)●Can I take my luggage weigh up to 30 kilos?(Your luggage is 5 kilosOverweight.)●Do you have any sharp items like scissors in your carry-on bag?●I’d like to check this item of luggage.(piece)●I want a window seat.(aside seat)●Is the plane on time?(How long is the flight delayed?)●What’d the departure time?(take off/arrival time)●When will we begin boarding?(boarding gate)3.Going through customs●Do you have anything to declare?●May I see your passport and your customs and health declaratuin forms,●please?●Anyone who has anything to declare, please go through the red arrow.●I don’t know what I have to pay duty on.(Do I have to pay duty on)●You are through now./ Cleared, have a pleasant stay.Dialogue1. A:East China Airline.How may I help you?B:I’d like to make a reservation for Paris please.A:When do you plan to leave?B:I’ll set off on the 3rd of next month.A:We have seats on a flight leaving Shanghai at 9 o’clock and arriving in Pairs at11 o’clock in the morning of the same day.Is that all right ?B:Sounds great.A:Would you prefer first class, business,or economy?B:Enonomy, please.A:May I have your name ?B:John Smith.A:OK, I’ve booked you on East China Airlines Flight Number EC135 leaving at9o’clock, June 3rd ang arriving in Pairs at 11 o’clock the same day. Pleasearrive at the airport two hours before deoarture time to check in.B:All right,I will. Thank you very much.A:How would you like to pay for the ticket?B:By credit card. Can I give you the details now and then can you send me the tickets through the post?(by alipay apple pay by cash/Can I the airport and。

) A:Certainly.B:Thank you.2.A:May I see your ticket and passport, please?B:Sure, here they are.A:Any luggage?B:Just this suitcase.A:Your backpack id very big and today’s flight is quite full. I’m afraid that you will have to check you backpack too.B:No problem. Can I have an aside seat, please?A:Yes. I will give you an aside seat in the center row. Here you are,your ticket, passport and boarding pass, please boarding the plane at gate 15.B:Thank you very much.A:You are welcome have a nice flight.3.A:Anything to declare?B:Just my camera and personal things. Are they subject to duty?A:Oh, no. Your personal belongings are duty-free.(in customs,p..b.. Without commercial use are not subject to duty.Part two:Language fucus:1.Reschedule the flight●I want to cancel my reservation to london.●What if I want to put off my flight？●You can put me on standby.●How many hours in advance should I return the ticket?●Are these tickets non-refundable? If we go by budget airline,penalty for returningthe ticket.how much booking fees●I just missed my flight and need to reschedule it。

（change my flight schedule）●When does the next flight leave? When does the next plane take off?(departure●Are you sure there’s no seats available?2.On the plane(attendent steward strewardess)●May I see your boarding pass please? Let in●Please observe the no smoking signs.●Can you show me the way wo my seat?(where is my seat?)●Would you mind exchanging seats with me ?()●Can I put it in the over head compartment?●I feel sick. (I’m not feeling well. I’m going to throw up. My ears are ringing) ●Do have to keep the seat belt fastened at all time?●Can I use the toilet now●Could you please help me to adjust the air flow?●Could I have a blanket?●Can you offer me a snack?●Will lunch be served in flight?3.Collect the luggage●Where can I get my luggage?(luggage claim area) which carousel is for the●Please present your luggage tag.●I see your bags on the conveyor balt.●Can I use this baggage cart.●It’s incredible that you lost my luggage.(ong of my bag seems to bemissing/damaged/ hasn’t come out yet)●You need to take responsibilities for my luggage.●I’m not happy with the way you handle my luggage.(satified/dealt with)●There’s a rip in my luggage.(damaged)Dialogue:1.A:What’s your seat number,sir?B:It’s 30 A.A:That will be three rows up on the right. It’s the window seat. Is this your bag?B:Oh, yes. Can I put it in the overhead compartment?A:Well, it’s too big. It might fall down and hurt somebody. Could you place it under the seat in front of you, please?B: Sure,would you please help me adjust the air flow? I feel a bit could.A:Yes, you just turn the knob here above you in whichever directions you like. You can shut it off by turning it tightly to the right. Would you like a blanket?B:Yes, thanks. Can I have something hot to drink?A:Yes, of course. What would you prefer.B:Coffee, please.2.A:One of my suitcase hasn’t come out yet.B:Were you on Flight 138 from New York?A:Yes, I was.B:All of the baggage from that flight has been cleared.A:Are you sure?B:Yes, the plane is empty.A:Oh, my god! That means you lost my luggage. What do I have to do? Can you check again? Just to be sure?B:I’m sorry sir. But the plane has been cleared and is being reloaded for the next flight. You’ll have to fill it out this insurance claim form and submit it at the airline office either here at the airport or downtown.A:Alright, thanks.。