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酒店术语表

room extension slip
VIP arrival report
cancellation list
no-show report
unexpected departure list
extension list
discount & complimentary list
expected departure list
luxury service
mid-range service
economy service
star service
diamond service
HotelTypes
city center hotel
airport hotel
freeway hotel
motel
business hotel
resort hotel
check-in
check-out
peak season
off-season
hotel policy
counter
registration form
full name
nationality
signature
passport
flight number
ID card
deposit
hotel register
baby-sitting service
pet-caring service
service for the disabled
secretarial service
bell service
concierge service
valet service
calling service
elevator service
room status menu
room rack slip
information rack
key rack
mails rack
safety deposit box
guest history file
time stamper
guest folio rack
brochure rack
cash register
delivery service
valet parking service
pick-up service
rental service
package service
lost and found
Front OfficeTerms
walk-in guest/FIT
group guest
VIP guest
group leader
message service
telephone service
baggage service
business service
travel service
food & beverage/catering service
banqueting service
convention service
beauty service
babybed/baby cot
extrabed; rollawaybed
twin beds
rollaway bed/foldaway bed
Hollywood bed
water bed
sofa bed
Room Furnishings
room key
door lock
room number
room controller
extended-stay hotel
convention hotel
economy/budget hotel
suites hotel
casino hotel
B+B (Bed and Breakfast) hotel
eco-hotel
condominium
Guest Cycles
information stage
airmail
registered mail
ordinary bill
express
a local call
a long distance call
extension
supermarket
kiosk
sundry Store
domestic product store
local item store
luxury product store
message
breakfast coupon
bill/check
room charge
tariff
special rate
rent
discount
meal charge
service charge
sundry fee
free of charge
charge to the room
currency
exchange rate
cash
cheque
credit card
invoice
receipt
departure date
miss-check
baggage service
baggage cart
baggage storage
handbag
breakable
name tag
suitcase
valuable
postal service
chains operations
Hotel Ratings
rating system
stars system
diamonds system
one-star hotel
two-star hotel
three-star hotel
four-star hotel
five-star hotel
Service Levels
guest account
master folio
direct billing
credit card
American Express Card
Visa Card
Master Card
Federal Card
Million Card
JCB Card
floor limit
house credit limit
recreation service
healthservice
entertainment service
shopping service
housekeeping service
room service
turn-down service
laundry (service)
(telephone) wake-up service
valet parking coupon
registration form
room card/key card/welcome card/hotel passport
advanced deposit
hotel voucher
rooming list
arrival list
waiting list
room change slip
rules and regulations
lodging regulations
front office service
shopping servition service
information service
postal service
valuables-depositing service
in-hotel guest
reservationstatus
stay-over
no-show
cancellation
under stay
over stay
late check-out
early arrival
expected arrival
expected departure/dueout
advanced reservation
singleroom
standardroom/twin room
doubleroom
tripleroom
standard suite
duplex suite
juniorsuite
deluxesuite
presidential suite
business suite
bridal suite
presidentialsuite
AP(American Plan)
MAP(Modified American Plan)
CP(Continental Plan)
BP(BermudaPlan)
rack rate
group rate
family plan rate
low season rate
high season rate
commercial rate
contracted reservation
confirmed reservation
guaranteed reservation
over booking
under booking
closed date
cut-off date
full house
room reservation chart
room rack
cushion
door-mat
carpet
rug
wall-painting
folding chair
wicker chair
swivel chair
wardrobe
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