广交会展馆内的服务指引(Fair Service Guide)1. 办证Badges Service CenterArea A: exit of Xingangdong metro stationArea C: Hall 16.12. 办卡Telecommunication Service(mobile phone rental, SIM card sales, Web Application Protocol, etc.)Area A: Counter3-4, Pearl River Promenade3. 预订车票Ticket Booking ServiceDuring Canton Fair, Canton Fair International Travel Co., Ltd. provides on-spot ticket booking service.Location:Area A :Counter 3-5/3-6,Pearl Promenade,Area B: Counter 10-4, Pearl PromenadeTickets include: domestic and international flights, trains to all cities in China, Guangdong Through Trains to Hong Kong, direct buses to central Hong Kong and Hong Kong International Airport, coaches to Macau, ferries to Hong Kong International Airport and Hong Kong China Ferry Terminal.Customer Service Centre of Canton Fair provides phone bookings of flight tickets.TEL: 4000-888-999,email: info@4. 馆内行李寄存Luggage StorageLocation: Zhanchang Xi Road, Area AService hours: 9:00 am – 6:00 pm (no service provided after 6:00 pm)The size of the left-luggage shall not exceed 1 m3 and the weight shall not exceed 20 kilograms. For less than 10-hour storage, there is a minimum charge of RMB20 per piece for large luggage (over 0.5 m3).5. 失物招领处Lost and FoundService contents:1. Reporting of lost personal belongings (including laptop computers, mobile phones, and exhibition samples, etc.) and claiming of the found articles.2. Reporting and claiming of the lost certificates of the participants of the Fair.Office hours: from 9:00 to 18:00 everyday.Position:North part of Complex Mid. RoadHall 6.16. 取现ATM馆内的ATM机有中国银行和中国建设银行。
Financial services available such as money deposits and drawings, remittances, etc.Bank of China:Position:OppositePearl River PromenadeHall 9.2Area BCounter3-1Pearl River Promenade Area ACounter3-2Pearl River Promenade Area AChina Construction Bank:Position:Counter 4-5Pearl River PromenadeHall 4Area ACounter 9-1Pearl River PromenadeArea BCounter 9-2Pearl River PromenadeArea B7. 快递服务China Post ServiceProviding international or domestic express mail services, international or domestic letter mailing services, International or domestic parcle services, etc.Position:Counter 1-6Pearl River Promenade Area ACounter 13-2Pearl River Promenade Area B8. 名片、影印、传真服务Business Cards, Photocopying and FaxPosition:Counter 2-6Pearl River PromenadeArea ACounter 9-3Pearl River PromenadeArea BCounter 2outside north gateFloor 3Hall 14Area C9. 网络服务Free WiFi广交会展馆内能够提供每天3小时的免费WIFI,可以告知客商妥善使用。
Free WiFi Access with Limited TimeThe Canton Fair will provide free WiFi access for 3 hours a day. The 3-hour period can be divided several times during a day. It will satisfy users’ basic business demand and can also ensure free Internet access for more people. Users who need to use the Internet for longer time can choose paid WiFi access.Account and Password: All participants of the Fair will use their Canton Fair badge numbers as their account numbers for Internet access. For exhibitors of the National Pavilion, the password is the last 6 numbers of their ID Card. For buyers or exhibitors of the International Pavilion, the password is 12345678.Paid Access with Unlimited TimeAccount and Password: Users may purchase a paper Internet card at a Customer Service Center station at the price of RMB 150 per exhibition phase.Card purchase locationsArea A: Service stations at Pearl River Promenade (Counters 2-4)Area B :Service stations at Pearl River Promenade (Counter 10-1; North balcony of Hall 9.3 in Phase 1)Area C: Service stations (Left of South Entrance of Hall 16.2)Rental of wireless network adapter. When the WiFi connection in your area is unstable, or you have difficulty of connecting to the Internet, we recommend you use 5.8GHz wireless channels. If your Internet terminal (laptop, etc.) does not support such channels (SSID Cantonfair, and not Cantonfair-a, is shown during network searching), you may rent a 5.8G wireless network adapter. The network adapters have USB interface, and cannot be used on tablets or smart phones. The deposit required for an adapter is RMB 300, which can be paid at an on-site service station. The deposit paid at on-site service station will be fully refunded in cash after the Fair is over.10. 穆斯林礼拜室Prayer Room针对穆斯林客人,也可以提示他们,广交会馆内设有专门的礼拜室。
位置如下:Prayer Room's Position:9-M1Floor -1Area A。