Qualification
资格
Exposure
经历
Achievements
业绩
Training
培训
His interest level in the current job 对现有工作的兴趣
Information Gathering 信息收集
For personality fact-finding, you can ask the candidate to talk about 了解个人情况，你可以让候选人谈论：
天气
- Talk about what you are going to discuss today
简单提及你们要谈论的方面
- IntroductiΒιβλιοθήκη n to company 介绍公司
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Building Rapport 建立良好气氛
Two Key Skills 两大原则
– Maintain or enhance self-esteem 维护自尊，增强自信
when a candidate express strong negative feelings 当应聘者表现出不佳的情绪时 can empathize with positive feelings too 也可对应聘者正面的感受作善意回应
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Information Gathering 信息收集
For basic fact-finding, you can ask the candidate to talk about 了解基本情况，你可以让候选人谈论：
- Confident level
自信程度
- People skill
人际技能
- Experience
经验
- Thinking process – logic 思维方式-逻辑性
- Motivation
激励因素
- Salary expectation
期望薪资
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Candidate Reading I 解读候选人
面试准备工作(中英文)
JD Review 审核职位描述
- Title
职位名称
- Functional area
功能区域
- Reporting line
汇报关系
- Location
工作地点
- Responsibilities
职责
- Education
教育背景
- Experiences
经历
- Personal attributes/Competencies 个人品质/能力
give the candidate sincere and specific compliments 给予应聘者真诚而具体的称赞 minimize negative information 尽量减少负面资料的影响
– Listen and respond with empathy 仔细聆听，善意回应
satisfaction with job activities and responsibility
工作性质本身是否让员工满足
– Organization Fit: satisfaction with the organization’s values and method of
operation
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CV Screening 筛选简历
- Criteria for a professional CV - Clean, Clear, Concise, Consistent (reflective of personal traits)
专业化简历的标准4个C – 整洁、清晰、简洁、前后一致
（个人特点的体现）
发型 脸部 目光交流，脸部表情 穿着 颜色，款式 鞋具 & 行走风格 肢体语言 恰如其分Vs 举止夸张
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Candidate Reading II 解读候选人
Pay attention to candidate’s motivation fit 注意候选人的动力适合度
– Job Fit:
工作适合度 :
- Personal information
个人信息
- Education/Training
教育/培训
- Experiences
经验
- Responsibilities/Achievements 职责/业绩
- Professional affiliations
专业协会会籍
- References
推荐人
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Interview Process & Skills 面试过程和技巧
- Telephone screening - Candidate reading - Opening – building rapport - Gathering - Questioning - Introducing the job - Closing
电话筛选谈话 解读候选人 开场-建立良好气氛 收集信息
提问
介绍职位 结束
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Tele Interview 电话筛选
Read the candidate via voice 通过声音解读候选人
- Can the candidate present himself /herself well
候选人能否很好地自我表述
Pay attention to candidate’s following features: 注意候选人的以下特征：
- Hair Style - Face
Eye contact, facial expression - Dressing
Color, style - Footwear & Walking Style - Body Languages - Appropriate Vs exaggerating
- Try to create an harmonious and casual environment by talking about:
尽量创造一个和谐轻松的气氛，可以谈论：
Relationships
关系
Experience
经历
Common interest 共同兴趣
Business
业务
Whether
机构适合度：
机构的运作模式及价值观是否让员工满意
– Location Fit: satisfaction with the geographic location of the job
地理位置的适合度： 工作或机构的地理位置和它的特点是否让员工感到满意或配合个 人需要
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Opening - Building Rapport 开 场 - 建立良好气氛