? C:\Users\jiangli\Desktop\ 建文件夹\乔布斯iPhone4苹果大会（中文翻
译）.flv
Starting up
? Factors that make a good communicator:
– Fluency
_______
– Sense of humor
Makes your ideas clear and easily received and understood
Vocabulary
? Part C ? inarticulate ? incoherent ? unfocussed ? uninhibited
Listening
? Part A
? 1. New technology and the idea that communications, education and training are important.
? 2. Can you list some forms of communication in business?
Purposes
Your ideas
Rreceived
Understood
Accepted
Responses
Forms of communication
Talking face to face
communication? ? Eye contact ? Smile ? Organized and logical language ? Visual aid ? Charisma Arts
Starting up
Discussion : ? Which forms of written and spoken
Vocabulary
? Part B: ? 1. focussed, succinct ? 2. hesitant, inhibited, tongue-tied ? 3. rambling ? 4. fluent, eloquent, sensitive ? 5. articulate, coherent, lucid ? 6. persuasive, responsive
? 2. E-mail means companies can talk to clients more easily. This will go on improving as people become more sophisticated at sending e-mail attachments.
? 4. she mentions a number of instances where hห้องสมุดไป่ตู้r consultancy has nearly lost clients because of communication breakdown.
Listening
? Parts B ? 1. understand ? 2. strategy ? 3. development ? 4. aims ? 5. verbal ? 6. one-to-one ? 7. confidence ? 8. rapport ? 9. realationship
Telephone
Internet
Advantages
Direct Sincere Get immediate response
……
Advantages
Fast Long distance Less nervous
……
Advantages
Convenient More
information ……
Quotation
Unit 1 Communication
L/O/G/O
Contents
Glossary Starting up Vocabulary Listening
Reading
Language Review Skills
Case Study
Warmer
? 1. What do you think are the purposes of communication in business?
communication do you use most? Why?
Vocabulary
? Part A: ? Good communicators: ? articulate, coherent, eloquent, fluent,
focussed, lucid, persuasive, responsive, sensitive, succinct ? Bad communicator: ? hesitant, inhibited, rambling, tongue-tied
? Everything that can be said can be said clearly.
----Ludwig Wittgenstein (1889-1951)
Starting up
? Think of a good communicator you know.
? View this video and explain why he is a good communicator( what factors make a good communicator)?
? 3. an intranet is a confidential computer network where information is only accessible to people in specific organisations. VW empoyees can gain access to any work that her consultancy is doing for them in order to suggest changes, etc.
– Vocabulary
– Grammar
– Listening skill
– Not being afraid of making mistakes
– Physical appearance
– Body language
Starting up
Discussion : ? What other factors are important for