1) Why does the businessman in the first case think that his casual dress may have eroded his authority and credibility as a business partner? 2) In the second case, what could happen if the Japanese found that the room they just retreated from was the right office for the meeting? 3) What do you learn from the two cases?
〉Handshakes 〉Names and titles 〉Dining and entertaining 〉Gifts
Social taboos ① The American gesture for “OK” using a circle formed by forefinger
and thumb is offensive in Germany. ② Showing your palm to someone is offensive in Greece. ③ Keeping your hands in your pockets is rude. ④ Back-slapping is out of place in northern Europe. ⑤ Having your hands below the table while dining in France,
Communism in Chile. ④ Putting your hands in your pockets is rude in Mexico.
Case Studies
Tom Slides, an American businessman, is flying to Tokyo for a business meeting.
At the Washington firm, a group of Japanese businessmen who came for a meeting on a Friday found a room full of casually dressed people.
Questions for discussion
Germany, and Austria is rude
Business Etiquette in the Middle East
〉Handshakes 〉Names and business cards 〉Meetings 〉Business attire 〉Dining and entertaining
Business Etiquette in Latin America
〉Handshakes 〉Names and titles 〉Business attire 〉Dining and entertaining 〉Gifts 〉Social taboos
Social taboos ① The sign for “OK” formed by your forefinger and thumb is offensive
Team project
work together with a group of classmates on a country-/region focused project
THANKS
Chapter 12 An Overview of International Business Etiquette
in Different Countries and Regions
Learning objectives
basic business etiquette in the US basic business etiquette in Asia basic business etiquette in Europe basic business etiquette in the Middle East basic business etiquette in Latin America
in Brazil. ② Putting your hands on your hips is a gesture signaling a challenge
in Argentina, and putting your feet on the table is rude. ③ Raising your fist to head level is a gesture associated with
Business etiquette in the US
Business dressing Business hours Punctuality! Greetings and introductions
Business eette in Europe