Receiving the Diners 接待客人
Unit 2 Receiving the Diners 接待客人
Conversation
A. Seating an individual diner
Hostess: Good afternoon, madam. Have you got a reservation?
Gueset: Yes, for 12:30.The name is Bush.
H: Yes, you’re welcome, Miss Bush.Could you follow we,please?How about the table near the window?
G: Oh, it’s quite good.It has a good view of the city.
H: Yes, take your seat, please.I’ll bring a menu for you right away.
B.Seating group guests
Waitress: Good evening, ladies and gentlemen.Welcome to our restaurant.Are you the members of the same group?
Guest: Yes, we are.We have a reservation in your restaurant.
W:Yes, your tables are over there.Would you please come this way?
G: Thank you.
G: I think so.
W: Please take your seats.Please sit at the same table for each meal.Just a moment, please. We’ll bring your food and drinks right away.
G: Miss, can I have Maotai?
W: Yes, but I’m afraid you’d have to pay extra for it.
G: Yes, I will. By the way, I want to try some famous dishes from your city. Can I ask for some?
W: Yes, CERTAINLY. Since you are group guests, we’ve arranged a set menu for you. If you want to have extra food, you should also pay extra for it.
G: Oh, I see. I’d be glad to do that.
W: Just a moment, please. Here is the menu. You can choose what you like from the menu. I’ll come around to take your orders a moment later.
G: Thanks a lot.
C. Seating the guests without a reservation
Waiter: Good evening, sir.
Guest: Gee! So busy here. Could you arrange us a table for two, please?
W: Do you have a reservation?
G: No, we don’t.
W: Well, I’m sorry, but I don’t think I can do much to help you for the moment. We’re filled up right now.
G: But we are leaving this city tomorrow morning. We’re to ld the food served here is tasty and delicious. you won’t have us leaving the city with a pity, will you?
W: Well, certainly not. But do you mind waiting?
G: We’d rather wait.
W: All right. Would you please wait in the sitting room or in the bar to have some drink? I’ll inform you as soon as there’s a table free.
G: That’s very kind of you to do so.
Useful Expressions
1. Have you made a reservation with us? 请问您在我们这儿有预订吗?
2. How many are you? A table for four? 请问几位?一张4人的餐位吗?
3. Would you like to sit by the window? 请问您是否喜欢坐在靠窗口的位子?
4. I’m afraid we don’t have a no-smoking section. 对不起，我们这儿没有无烟区。
5. I’m sorry, sir. We are fully booked at the moment. Would you mind coming back at 9:00p.m.? 对不起，先生。
我们现在已经满了。
您是否晚上9点再来?
6. Your dining coupons only include soft drinks. I’m afraid you have to pay extra for it. 你的餐券只包括软饮料，我想如果你要这个的话得额外付费。
7. May I suggest that you wait in the bar? 我建议您去酒吧等候，好吗?
8. I’m sorry, sir. The table has been reserved. There is a sign on it. 对不起，先生。
这张桌子有人预订了。
上面有标签。
Notes
1. Seat the diner, 引座。
西方人到餐厅用餐通常不可自己寻找座位，而由餐厅服务人员领座。
2. How about……可用what about来代替，about后面接名词。
这是口语常用句型，用于表达提议或询问对方提议的态度。
例如：G：I don’t like pork.
C: How about fish? Our Sweet and Sour Fish are very famous in this city.
3.So busy here.是“It is so busy here.”的省略。
Busy在这里是热闹、繁忙的意思。
如果客人说crowded(拥挤)就表示这里人太多，已经使他感觉不愉快了。
会话参考译文
A. 安排散客就座
领座员：下午好，小姐，您预订了吗?
客人：对，我订了12点半的餐位，我姓布什。
员：对，欢迎光临，布什小姐。
请走这边。
靠窗的那张餐位怎么样?
客：哦，相当好。
能看见城市的美景。
员：对。
您请坐。
我马上去把菜单拿来。
B. 安排团体客人就座
服务员：晚上好，女士们，先生们，欢迎光临我们餐厅。
你们是同一个旅行团的吗?
客人：是的。
我们在你们餐厅已经预订好了。
员：是的。
你们的餐桌在那儿。
请走这边。
客：谢谢。
员：这是你们的餐位，总共3张，从6号位到8号位。
怎么样?
客：很好。
员：请入席。
请你们每次用餐坐在同一张餐位上，请稍等，我们马上去把你们的食品和饮料拿来。
客：小姐，我可以要茅台吗?
员：可以的，但您得另外付费。
客：是的，我会付的。
顺便问一下，我想品尝一下这儿的名菜，我可以要一些吗?
员：当然可以。
因为你们是团体客人，我们已经替你们安排了套菜。
假如您想另外加菜的话，您也得额外付费。
客：哦，我明白了。
我会付费的。
员：请稍等。
这是菜单。
您可以从菜单上选你喜欢的菜。
我一会儿就来取点单。
客：多谢了。
C. 安排未预订客人就座
服务员：晚上好，先生。
客人：呀!真热闹，能给我安排一张两人的餐桌吗?
员：请问您有预订吗?
客：没有。
员：那对不起，我现在也没办法。
这会儿都挤满了。
客：可我们明天上午就离开这儿了。
我们是慕名而来。
听说这里的菜美味可口。
你不会让我们带着遗憾离开吧!
员：当然不会。
可是你们能不能等一会儿?
客：我们愿意等一会儿。
员：好的，请先到休息室等一会儿，或者到酒吧喝一点儿饮料。
一有空位，我会通知你们的。
客：您这样做真太好了。