,应用文写作基本要求：1.明确应用文写作的功能性——流畅性、逻辑性首位，难词难句一两个点睛即可2.应用文必要的结构（套话）3.审题：注意材料的特殊性（例：故宫…）4.细节相关度relevant details5.着重体现中国文化的部分•letters of complaintA.]B.OpeningIntroducing the topic1.I am writing to place a complaint against the service of yourcompany, concerningC.Bodydescribing the problem- Strong adjectives: shocked, disgusted,disappointed, dissatisfied.1. out of your words on2.Obviously, the product fails to keep the promise in theadvertisement, which disappoints me a lot.D.Body。

what you want-a full / partial refund/compensation；a replacement；an apology1.I’d appreciate it very much if you refund the money I’ve paid orexchange it for a new one.2.so I require not only a formal apology but also3.If my demand is not accepted and put into practice, I will takeactive steps to make sure the Consumers' Association hear about it.E.Endings1.I look forward to your swift reply.2.I look forward to hearing from you at your earliest convenience.3.I look forward to hearing from you without delay.4.|5.I very much hope to hear from you shortly6.I await your prompt reply•letters of requestA.OpeningGive a brief self-introductionState the purpose of writing (What kind of request)1.I am writing to formally request to do…2.[3.I am writing to ask if you can do me a favor4.I am writing to seek for your assistance in…5.Would you be kind enough to …6.I would very much like to ask for your permission with this letter soas to allow me…7.I would be much obliged to you if you8.I'm deeply indebted toB.BodyMake your request clearly and politely】Give reasons of your requestC.EndingPolite conclusion expecting a favorable reply1.I would like to thank you for your generous help in this matter.2.I shall remain grateful to you for the great help.3.I do appreciate the favorable consideration you have shown to me.4.I am looking forward to hearing from you.•letters of suggestionA.'B.OpeningSelf-introductionthe purpose of writing1.I am writing with my suggestion proposal about …2.I am writing to present what I think on the further improvement of3.you shouldn't be so worried about the problem you're facing, for Ihave some tips for you to4.You have asked my advice with regard to … and I will try to makesome conducive suggestions.5.I am writing to express my views concerning…6.》7.I'm here to inform you some details concerning the coming big day.8.I highly recommend you to ...C.BodyGive suggestions or advice1.It would seem to me that you could…2.there are merits and demerits of the service of3.proper measures should be taken to4.this is a matter of the utmost importance5.（6.trace the cause of ..., the main points are as followed / sth. waseventually traced to7.on this account, it is best to8.conditions permitting, you can ...9....put us in a worry of...10....become one's biggest concern11.an optimistic attitude\approach towards12.it's high time that we were/did13.As you may agree that…D.~E.EndingSum up your suggestions.1.as a matter of fact, I truly appreciate your passion for ... and hopemy suggestion can be of some value to you.2.above my heartfelt suggestions3.I trust you will take my suggestion into account.4.I would be more than happy to see improvements in this regard.5.I would be ready to discuss this matter to further details.;•letters of applicationA.说明写信目的1.I am writing to apply for the post of advertised in2.I felt it was just the kind of post for which I have thequalifications and for which I have been looking for some time3.on hearing that you're in shortage of … ,I'm writing to apply for it4.I would be interested in exploring the possibility of obtaining sucha position within your firm.5.I have read the annual prospectus issued by your university and foundthat it has the best graduate program of chemistry. I am greatlyinterested in the program.6.)7.Immediately I saw your advertisement in the paper for … I felt itwas just the kind of post for which I have the qualifications and for which I have been looking for some time.B.介绍详情思路：经历→对你造成的影响→在所申请的工作的优势材料的顺序——相关度越高越靠前写注意：不要提到broaden the horizon等对自己的好处应聘工作类1.I think I'm a more than decent choice for the job ,for I haveeverything it requires: motivation, experience and skills.2.Extra-curricular activities ….which have definitely contributed tothe improvement of my social skills3.]4.Which proves that I have all the competence to do…5.… never loses its appeal to me6.born with an outgoing character7.I possess a strong ability to adapt to new environment8.long for9.well knowing that a man can never achieve his goal without others'help, I always cooperate with my teammates in extracurricularactivities.10.I feel that my qualification is ideally suited for the requirements.11.I will try my utmost to build a bridge of friend ship between12.，13.by virtue of this experience14.eager to introduce the splendid Chinese culture to foreign guests15.which makes me well up to the task of …16.which gives me an edge on oral English申请学位类1.My major interest are … ,and I understand you university has a goodprogram in those fields.2.Under the influence of the courses I have taken, I have developed asocial interest in …C.恳请招聘单位考虑自己的申请，表示谢意，期望回复1..2.I hope that you can take my qualifications into consideration, and Ican never appreciate it more if I can get the chance3.I do hope my application could be in your serious consideration for I4.If you would like me to attend an interview, I would be able to comeat any time convenient to you5.I would be most obliged if you could give me this golden opportunity6.I yearn for …7.Should you think favorably of my application, please kindly offer mea chance.8.I hope I may be granted an interview , when I can explain myqualifications more fully.》•letters of introductionA.OpeningGive a brief self-introduction;State the purpose of writing1.I am writing to you in connection with…programs2.I would be grateful if you could send me further information aboutthem.3.I am writing to you with reference to…4.*5.I was very interested to see your advertisement in ….B.BodyBackground and reasons of inquiry;Details of your inquiry1.I am particularly interested in…2.I would be grateful if you could (would) send me ….3.Could (Would) you please give me details of …4.I would like to know…..C.[D.EndingPolite conclusion, expressing appreciation of the receiver’s time and consideration.Aim to gain cooperation from the receivers and attain a quickresponse.Tell how to contact you.1.For your convenience, you can respond to me by email and my addressis2.I appreciate any assistance that you are able to provide me. I’mlooking forward to your reply.•letters of gratitudeA.|B.总起写信目的，简略的感谢1.On behalf of …, I would like to express my sincere greetings andheartfelt thanks to2.I feel I cannot let the occasion pass without writing a word ofthanks for your3.I am now writing these few lines to express my sincere gratitude forthe guidance you gave me.4.We are writing this letter to express our sincere gratitude towardsyour unconditional kindness and compassion displayed last…C.具体感谢内容对对方的馈赠、帮助、关心和邀请等表示由衷的感谢/说明对方的馈赠、帮助、关心和邀请等所起的作用和对自己的意义D.结尾再次表达感谢表示希望日后有机会答谢对方1.We again appreciate everyone’s efforts. Wish you a happy holiday,happy family, good health, prosperous career and everlastinghappiness!2.Please accept our earnest appreciation and thankfulness once more fordisplaying such benevolence and camaraderie towards students ofyours.3.I thank you again for all the wonderful work you have done and wishyou all the best for your future endeavors.•《•Letters of congratulationsA.OpeningTell the purpose of writing the letter.State the exact achievement you are referencing and indicate how you heard of the good news.1.I was thrilled to hear the news that …2.It's the most joyful news I have heard for a long time.3.I offer my heartiest congratulations on your promotion.4.I would like to extend to you my utmost congratulations on yourgraduation.5.、6.Words really fail to express my joy at the news ofB.BodyCongratulate the receiver for the work done and express yourhappiness for him.Praise the achievements; also discuss the significance of theachievement.1.I know clearly that how talentedyou are and how selflessly you havededicated yourself to your work to attach this goal.2.All of your hard work has finally paid off!3.It's been a real encouragement to me to witnessyour efforts rewarded.4. No one can deny the fact that5.^6.Owing to your quality of leadership and good characterC.EndingEnd your letter with a congratulatory note and good wishes.5.At the same time, I am extremely confident that your future will bemore brilliant and you will obtain what you want naturally.6. Again congratulations from all of us here. Your promotion is richlydeserved.•letters of invitation要点：点明邀请的时间、地点、场合【特点：简短热情，形式灵活1.we would be more than glad if you can come and followings are somedetails attached.2.we're all aware of the fact that you are very busy these days. still,we are really looking forward to your participating in this contest, for we're sure that your arrival will add great pleasure to the day3.as regards to ..., I have the sense that you'll be bound to getcaptured by the breathtaking scenery in such a splendid spring. it can be a feast to your eyes to appreciate the crystal-blue sky and the new green grass.4.don't hesitate to be engaged in this trip open to you.5.your coming will surely make a difference.6.Please let me know as soon as possible if you can come and tell mewhen you will be able to do so.•。