银行常用英语短句1. Good morning, sir. What can I do for you?Hi, Mr, Jones. Can I help you?Excuse me, madam, but may I help you?Sir (miss), may I help you?先生/女士/小姐, 请问，我可以为您做些什么吗？2. Hello!您好3. How nice to see you again!I’m glad to see you again!It’s good to see you again!很高兴再见到您！4. Pardon?I beg your pardon.Beg your pardon.Would you mind repeating your question,please?能再说一遍吗？5. I’m sorry, but would you please speak more slowly. I couldn’t catch your meaning (follow you).对不起，能否请您说得再慢些，我没能明白您的意思。
6. Do you mean that ….?您指的是….吗？7. Would you like to open a current account or a time saving account? 您想开立一个活期账户还是定期账户？8. How much do you want to deposit (draw) your money?您想存（取）多少钱？9. What is your name?请问叫什么名字？10. May I ask your nationality?请问您的国籍？11. Might I ask your passport number?请问您的护照号码？12. Would you mind if I ask your account number?请问您的账号？13. 如果对于顾客拜托我们的事，我们能够完成的话，那么我们可以回答：Yes, sir(madam).Certainly, sir(madam).Of course, sir(madam).All right, sir(madam).With pleasure, sir(madam).14. 如果对于顾客拜托我们的事，我们不能完成的话，那么我们可以回答：I’m sorry, sir(madam), but……I’m afraid we cannot help you ,because……15. 由于各种原因，需要客户稍等，我们一般说：Please wait a minute.Just a minute, please.One moment, please.I’m sorry to keep you waiting, sir (madam), but I’ll be with you in a moment.(先生/女士, 很抱歉让您久等，不过，我一会儿就过来)16. 需要客户等一会儿，我们需要说：Will you please wait for a while? You see, there are several other people waiting ahead of you.It’ll t ake about twenty minutes, sir (madam). Would you like to wait?先生/女士, 那要花20分钟的时间，您可以等吗？I’m sorry to keep you waiting, but will you please wait a few more minutes?对不起，让您久等了，能再等几分钟吗？Would you care to take a seat while I check our file?您介意坐下来等我查下档案吗？Sorry for having kept you waiting.对不起，让您久等了。
Please wait a minute. I’ll check our records,….请稍候，我查一下记录…..17. 表示感谢的说法：Thank you, sir (madam).Thank you very much.Thank you so much.18. 当客户对您说：Thank you时，我们应该回答：With pleasure, sir (madam).That’s all right.You’re welcome.19. 需要向客户道歉，我们可以说：I’m sorry.I’m very sorry.I’m terrible sorry.I’m awfully sorry.20. 接到客户的道歉，我们可以说：That’s quite all right.Don’t mention it.It doesn’t (didn’t) matter.21. 请坐。
Please take a seat.22. 再见。
Goodbye.Bye-bye.You are welcome.Hope to see you again.23. 请填写这张申请表格并签名Please fill in this application form and sign your name.24. 请提供一下您的人民币账号，以便我们能把这笔美元兑换成人民币Would you please tell us your RMB account number so that we may change this amount of USdollars into RMB for you?25. 请填写这张申请表格并签名Please fill in this application form and sign your name.26. 一定要把每项都写得很清楚Be sure everything is clearly written.27. 最低收费不少于20元人民币，最高收费不超过200元人民币The minimum charge is RMB20 while the maximum is RMB200.28. 请用大写和小写填写金额Please write the amount both in words and figures.29. 您可以在任何银行存取款，在任何一台柜员机上转账，查询You may either make deposits and withdrawals at any bank or make transfers and inquiries at any ATM with this card.30. 我想申请一张贵行发行的人民币借记卡I want to apply for a personal RMB Debit Card issued by your bank.31. 我们需要一张您的身份证复印件We need a copy of your identity card.32. 在异地存入现金按0.1%收取手续费，取现则按1%收取。
每笔最低收取人民币1元。
The service charge is 0.1% of the cash amount to be deposited, but 1% of the amount to be withdrawn. At least RMB1 will be charged for one time.33. Please enter your password and push the buttons again.请输入密码，再按一次。
34. Our bank is open every day from 9:00 a.m to 5:00 p.m.我们银行每天营业，营业时间为早上9点至下午5点。
35. No problem. Always come to us if you have any trouble.不客气，有问题来找我们。
36. This is a leaflet about the new products. You can find more details in it. 这是新产品介绍，上面有详细内容。
37. Welcome to the Industrial bank Shanghai Branch Business Department. 欢迎光临兴业银行上海分行营业部38. Please follow me.请跟我来39. This way, please.这边请Please come this way.请这边走40. That’s handled over there.在那边办理41. It’s position number five. Sir.在5号窗口, 先生Well, please go to Counter No.12那么，请您到12号窗口去办理。
42. It doesn’t matt er.没关系43. The nearest toilet is at最近的卫生间在xxxx.44. The nearest office of Bank of China is at xxxx.最近的中国银行在xxxx.45. The foreign currency we handled are USD, EUR, JPY, HKD……我们受理的币种有美元，欧元，日元，港元…….46. For that you’re supposed to go to th e nearest Bank of China to draw the cash from foreign card or handle the traveller check.建议您去中国银行办理境外卡取现或旅行支票业务。