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Principles of Nonverbal Communication
Nonverbal communication occurs in a context. Nonverbal behaviors are usually packaged. Nonverbal behavior always communicates. Nonverbal behavior is governed by rules. Nonverbal behavior is highly believable. Nonverbal behavior is meta-communicational.
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Some Effects of Nonverbal Communication
We often read into some cues much that isn’t there, and fail to read some cues that are clearly present. We’re not as skilled as this as we tend to think we are: our confidence often exceeds our ability.
Physical Characteristics
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Dimensions of the Nonverbal Code
Haptics Paralanguage Proxemics Chronemics Chromatics Olfactics Gustics Acoustics Silence
Nonverbal Communication
Communicating Without Using Words
J.S. O’Rourke, University of Notre Dame
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Cue Expectation Inference
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Functions of Nonverbal Communication
Accenting Complimenting Contradicting Regulating Repeating Substituting
Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall
Some Effects of Nonverbal Communication
Nonverbal cues are often difficult to read. Nonverbal cues are often difficult to interpret. Nonverbal behaviors are often contradictory. Some nonverbal cues are more important than other.
Nonverbal Categories
Sign language. Action language. Object language.
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The NLeabharlann nverbal ProcessCopyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall
Dimensions of the Nonverbal Code
Kinesics:



Emblems Illustrators Affect displays Regulators Adaptors
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