.
• 4. Is there any hot water in the flask?
• No , there isn’t any .
• 5. What will the man do the n?
• He’ll go and get another flask .
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Dialogue 1
• ——know how to give information about housekeeping ; • ——master the basic words and expressions about
housekeeping information and use them to make sentences; • ——get some cultural knowledge about housekeeping information; • ——comprehend the listening dialogues , practice the listening skill and talk a little about housekeeping; • ——find ways to improve your writing skills about resumes on applying for jobs.
马车店,大旅馆
•
hostel
招待所
•
hotel
饭店,酒店
•
motel（=motor hotel）
汽车饭店（旅店）
•
budget hotel
廉价旅馆
•
economy hotel（one-star hotel）
一星级饭店
•
some comfort hotel（two-star hotel） 二星级饭店
•
______________evening.
• Keys: 1. turn down 2. staff 3. a little 4. curtains 5. pleasant
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Reading
• Passage One • Tips on Service
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Tips on Service
• 1. ______ The man is a waiter of a dinning room. • 2. ______ The guest was just about to go down for his supper. • 3. ______ The guest would like a flask of hot water. • 4. ______ There is no water in the flask. • 5. ______ The guest himself will go and get some hot water.
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Background Knowledge 背景知识
• Types of Housekeeping 客户类型
• （1）single room
单人房（一张单人床）
•
double room
双人房（一张双人床）
•
twin room
双人房（两张单人床）
•
big single room
大床房（一张双人大床）
• （3）studio room
工作室型客房（设沙发床或躺椅）
•
multi-functional room 多功能客房
•
combined type rooms 组合客房
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Types of Restaurants 饭店种类
•
inn
旅馆,饭店
•
lodge
小旅馆
•
tavern
酒店
•
caravansary
• a. do some sewing
b. do some reading
• c. listen to music
d. do some washing
• Keys : 1. c 2 . d 3 . a 4 . c 5 . b
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Dialogue 2
• b. Listen to the dialogue and answer these questions.
b. in the dinning room
• c. in the reading room
d. in the bathroom
• 3.The guests would treat their friends to .
• a. Chinese tea
b. coffee
• c. orange juice
• 1.The guests are going to have in the room .
• a. a meeting
b. a discussion
• c. a small party
d. a game
• 2.The guests want the girl to tide up a bit .
• a. in the living room
•
tripe room
三人房（三张单人床）
• （2）economy room（ER） 经济间
•
standard room（SR） 标准间
•
superior room（UR） 高级套房
•
standard suite（SS） 套间 Nhomakorabea•
deluxe room（DR） 豪华间
•
presidential suite（PS） 总统套房
• Keys : 1. F 2. F 3. T 4. T 5. F
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Dialogue 1
• b. Listen to the dialogue and answer these questions.
• 1. What’s the man’s occupation ?
• A Housekeeping Department waiter
• 3. I need some hot water to ________________ medicine.
• 4. I’m sorry that your flask is
.
• 5. I will go and get you ________________flask that’s at once .
d. beer
• 4.The girl will bring in some together with the drinking water.
• a. fresh flowers
b. new cups
• c. fresh towels
d. clean bottles
• 5.What would the guests like to do while waiting for their friends ?
• （1）American Express 美国运通卡，是由美国运通公司(American Express Company)发行的信用卡，它可以在全世界大多数国家第一 流的旅馆、餐厅及商店等处使用。
• （2）Carte Blanche 全权卡，这是两个法语词，意思是“空白的卡片 ” (blank card)。原义是一个空白的文件，由一方事先在协议上签好 字，然后送另一方填写它所同意的条件。
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Unit Objectives （单元目标）
• After learning this unit, you should
• ——read, comprehend and translate into Chinese the passages and the dialogues about housekeeping.
• a. Answer the following questions according to the Passage.
• 1.In what situation can the doorman get the higher amount of tips ? • ____________________________________________________________________ • 2.How much should you tip for the bellman when he buys something for you ? • ____________________________________________________________________ • 3. What should you do if the maid you want to tip for can not be found ? • ____________________________________________________________________ • 4.Is it necessary for you to tip for valet services as usual ? Why ? • ____________________________________________________________________ • 5. Are tips for dining room staff much more than they are in any other restaurant ? • ____________________________________________________________________
• Keys: 1. do 2. start 3. wash down 4. empty 5. another, full